I am trying to open a regular word doc attachment and when I try my MW just
sits there endlessly with a hourglass and says it is "requesting virus scan"
at the bottom.
When I try to escape, it asks me if I want to send a error report to
Microsoft or tells me the program is not responding.
The file size is 440KB and it is a excel type document with fields that I
can change. Everyone else in my group can open it except for me!! I have
Microsoft 2000..Help ASAP Please!!

Are you sure it's a Word document and not an Excel file? If it's an Excel
file, try opening it up in Microsoft Excel. Hope this helps.
--
GTS


"jessnicole77" wrote:

> I am trying to open a regular word doc attachment and when I try my MW just
> sits there endlessly with a hourglass and says it is "requesting virus scan"
> at the bottom.
> When I try to escape, it asks me if I want to send a error report to
> Microsoft or tells me the program is not responding.
> The file size is 440KB and it is a excel type document with fields that I
> can change. Everyone else in my group can open it except for me!! I have
> Microsoft 2000..Help ASAP Please!!

Thanks for responding GTS..it is not a Excel doc it is a regular doc file
....it isnt even a doc.x!! What would cause Microsoft word to sit there and
not respond?? Everone else can open this file in my group...My computer can
open every other word file...

"GTS" wrote:

> Are you sure it's a Word document and not an Excel file? If it's an Excel
> file, try opening it up in Microsoft Excel. Hope this helps.
> --
> GTS
>
>
> "jessnicole77" wrote:
>
> > I am trying to open a regular word doc attachment and when I try my MW just
> > sits there endlessly with a hourglass and says it is "requesting virus scan"
> > at the bottom.
> > When I try to escape, it asks me if I want to send a error report to
> > Microsoft or tells me the program is not responding.
> > The file size is 440KB and it is a excel type document with fields that I
> > can change. Everyone else in my group can open it except for me!! I have
> > Microsoft 2000..Help ASAP Please!!

Bummer! (I thought it might be Excel because you mentioned something about
that in your original post).

Have you tried re-starting your computer? (just asking!

I've heard of Norton Anti-Virus causing weird virus scan things in Word. Go
to google and type in:

microsoft word "requesting virus scan"

with the quotes and everything. A bunch of threads come up that might help
you troubleshoot.
--
GTS


"jessnicole77" wrote:

> Thanks for responding GTS..it is not a Excel doc it is a regular doc file
> ...it isnt even a doc.x!! What would cause Microsoft word to sit there and
> not respond?? Everone else can open this file in my group...My computer can
> open every other word file...
>
> "GTS" wrote:
>
> > Are you sure it's a Word document and not an Excel file? If it's an Excel
> > file, try opening it up in Microsoft Excel. Hope this helps.
> > --
> > GTS
> >
> >
> > "jessnicole77" wrote:
> >
> > > I am trying to open a regular word doc attachment and when I try my MW just
> > > sits there endlessly with a hourglass and says it is "requesting virus scan"
> > > at the bottom.
> > > When I try to escape, it asks me if I want to send a error report to
> > > Microsoft or tells me the program is not responding.
> > > The file size is 440KB and it is a excel type document with fields that I
> > > can change. Everyone else in my group can open it except for me!! I have
> > > Microsoft 2000..Help ASAP Please!!

On 4ÔÂ8ÈÕ, ÏÂÎç10ʱ34·Ö, jessnicole77
<jessnicol...@discussions.microsoft.com> wrote:
> I am trying to open a regular worddocattachment and when I try my MW just
> sits there endlessly with a hourglass and says it is "requesting virus scan"
> at the bottom.
> When I try to escape, it asks me if I want to send a error report to
> Microsoft or tells me the program is not responding.
> The file size is 440KB and it is a excel type document with fields that I
> can change. Everyone else in my group can open it except for me!! I have
> Microsoft 2000..Help ASAP Please!!

Hi,

Why not try Advanced Word Repair at http://www.datanumen.com/awr/ ?
It recovers several important Word documents for me and is really
helpful!

Alan