Allthough I have checked all Junk settings and Blocked Senders List etc., I
still fail to receive emails from one particular email address. I can send
to the email address without a problem & the recipient is receiving. We have
checked and double checked that the sender is using the correct email address
- to no avail. as I said, I have checked everything that I know of. Can
anyone help? Many thanks, Brenda F

Check your mail via the isp web access see if its there

"Brenda F" <Brenda (E-Mail Removed)> wrote in message
news:EB1E49FF-4D27-4CEA-84C8-(E-Mail Removed)...
> Allthough I have checked all Junk settings and Blocked Senders List etc.,
> I
> still fail to receive emails from one particular email address. I can
> send
> to the email address without a problem & the recipient is receiving. We
> have
> checked and double checked that the sender is using the correct email
> address
> - to no avail. as I said, I have checked everything that I know of. Can
> anyone help? Many thanks, Brenda F

Many thanks, DL - I'll get my techie guy onto it. Cheers, Brenda F

__________________

"DL" wrote:

> Check your mail via the isp web access see if its there
>
> "Brenda F" <Brenda (E-Mail Removed)> wrote in message
> news:EB1E49FF-4D27-4CEA-84C8-(E-Mail Removed)...
> > Allthough I have checked all Junk settings and Blocked Senders List etc.,
> > I
> > still fail to receive emails from one particular email address. I can
> > send
> > to the email address without a problem & the recipient is receiving. We
> > have
> > checked and double checked that the sender is using the correct email
> > address
> > - to no avail. as I said, I have checked everything that I know of. Can
> > anyone help? Many thanks, Brenda F
>
>
>

"Brenda F" <Brenda (E-Mail Removed)> wrote in message
news:EB1E49FF-4D27-4CEA-84C8-(E-Mail Removed)...

> Allthough I have checked all Junk settings and Blocked Senders List etc.,
> I
> still fail to receive emails from one particular email address. I can
> send
> to the email address without a problem & the recipient is receiving. We
> have
> checked and double checked that the sender is using the correct email
> address
> - to no avail. as I said, I have checked everything that I know of. Can
> anyone help?

This problem sounds more like a problem on the sender's end or between the
sender's mail router and yours, not like a problem on your end.
--
Brian Tillman [MVP-Outlook]

Hi Brian

Thanks for the reply - I am very much in agreement with you as it is the
ONLY one which is giving a problem. Everything else is Hunky Dory so thank
you - I will get them to check "their end" - so to speak!
Regards, Brenda F



"Brian Tillman [MVP - Outlook]" wrote:

> "Brenda F" <Brenda (E-Mail Removed)> wrote in message
> news:EB1E49FF-4D27-4CEA-84C8-(E-Mail Removed)...
>
> > Allthough I have checked all Junk settings and Blocked Senders List etc.,
> > I
> > still fail to receive emails from one particular email address. I can
> > send
> > to the email address without a problem & the recipient is receiving. We
> > have
> > checked and double checked that the sender is using the correct email
> > address
> > - to no avail. as I said, I have checked everything that I know of. Can
> > anyone help?
>
> This problem sounds more like a problem on the sender's end or between the
> sender's mail router and yours, not like a problem on your end.
> --
> Brian Tillman [MVP-Outlook]
>
>

Brenda F wrote:

> "DL" wrote:
>
>> Check your mail via the isp web access see if its there
>>
>> "Brenda F" wrote ...
>>>
>>> Allthough I have checked all Junk settings and Blocked Senders List
>>> etc., I still fail to receive emails from one particular email
>>> address. I can send to the email address without a problem & the
>>> recipient is receiving. We have checked and double checked that
>>> the sender is using the correct email address - to no avail. as I
>>> said, I have checked everything that I know of. Can anyone help?
>
> I'll get my techie guy onto it.

Oh, c'mon, you can't figure out how to use the webmail interface to
your e-mail account? You managed to post here so you can certainly
figure out how to look at your webmail. Just open your web browser and
go to your e-mail provider's home page, login, and look in the Inbox
folder to see if the sender's e-mails are there. If not, go check the
Junk/Spam/Trash folders. If the sender's e-mails are in those other
folders, their e-mail got detected as spam or you have some server-side
rules defined (check your webmail options).

Or did you omit to mention that this problem is at work where you are
using Exchange as your mail server?

actually at thetime of creating sendre's account my email id was used as his recovery email

> On Thursday, September 25, 2008 7:05 AM Brenda wrote:

> Allthough I have checked all Junk settings and Blocked Senders List etc., I
> still fail to receive emails from one particular email address. I can send
> to the email address without a problem & the recipient is receiving. We have
> checked and double checked that the sender is using the correct email address
> - to no avail. as I said, I have checked everything that I know of. Can
> anyone help? Many thanks, Brenda F


>> On Thursday, September 25, 2008 8:08 AM DL wrote:

>> Check your mail via the isp web access see if its there


>>> On Thursday, September 25, 2008 8:31 AM Brenda wrote:

>>> Many thanks, DL - I will get my techie guy onto it. Cheers, Brenda F
>>>
>>> __________________
>>>
>>> "DL" wrote:


>>>> On Thursday, September 25, 2008 9:03 AM Brian Tillman [MVP - Outlook] wrote:

>>>> This problem sounds more like a problem on the sender's end or between the
>>>> sender's mail router and yours, not like a problem on your end.
>>>> --
>>>> Brian Tillman [MVP-Outlook]


>>>>> On Thursday, September 25, 2008 9:14 AM Brenda wrote:

>>>>> Hi Brian
>>>>>
>>>>> Thanks for the reply - I am very much in agreement with you as it is the
>>>>> ONLY one which is giving a problem. Everything else is Hunky Dory so thank
>>>>> you - I will get them to check "their end" - so to speak!
>>>>> Regards, Brenda F
>>>>>
>>>>>
>>>>>
>>>>> "Brian Tillman [MVP - Outlook]" wrote:


>>>>>> On Thursday, September 25, 2008 11:47 AM VanguardLH wrote:

>>>>>> Brenda F wrote:
>>>>>>
>>>>>>
>>>>>> Oh, c'mon, you can't figure out how to use the webmail interface to
>>>>>> your e-mail account? You managed to post here so you can certainly
>>>>>> figure out how to look at your webmail. Just open your web browser and
>>>>>> go to your e-mail provider's home page, login, and look in the Inbox
>>>>>> folder to see if the sender's e-mails are there. If not, go check the
>>>>>> Junk/Spam/Trash folders. If the sender's e-mails are in those other
>>>>>> folders, their e-mail got detected as spam or you have some server-side
>>>>>> rules defined (check your webmail options).
>>>>>>
>>>>>> Or did you omit to mention that this problem is at work where you are
>>>>>> using Exchange as your mail server?


>>>>>>> On Saturday, March 07, 2009 9:02 AM Jason Jaco wrote:

>>>>>>> Would it help to uninstall the client and then reinstall. I have been advised to do that, but I think you could just run command line outlook /cleanrules, and shake off all of the old rules that are out there. Gonna try this week.