I think one of our users has contracted a virus but I can
not identify nor fix it. System is W-XP Pro with dsl
connection. User is a strong user of iMesh to download
stuff. Also appears that they have installed spybot. We
have already had Norton AV2004 on the system but now I am
expereience the following symptoms;
Can no longer connect to internet. Although dhcp services
are expected to occur and obtain automatically is
selected, the device (linksys router) does not appear to
be issuing an ip address or it is getting overridden.
Instead, only if I do an IPCONFIG do I see another ip
that seems to be overriding the dhcp services. 64...
instead of 192...
System is extrewmely slow.
I can not seem to activate the firewall. An error pops up
stating that there was an error when attempting to change
INternet Connection Sharing settings. (Going from memory.
I've tried to manually assign an IP address within the
series ie 192.168.1.199 and ping external sites. Although
I can ping internal connected pcs (attached to the
linksys) I always get host unreachable or invalid name
when attempting external destination. IPCONFIG shows new
IP I hard assigned but still no internet access.
Norton seems so slow that on reboot, it almost appears to
start sometimes and others ... it either takes so long
(5 - 10 minutes) or it just doesn't seem to appear (it
may be that I am becoming impatient).
I have uninstalled imesh and spybot although spybot
remnants appear to remain.
Any suggestions... Definitely a cry for help at htis
point.
- rb
|
Similar Threads
