Using Win2k sp3 terminal services in application mode. I would like to
enable managers to remote control user sessions. I don't want to make
managers part of the admin group. I would like the managers to request
permission to connect but admins should be able to connect without the
user's consent. Is this possible or should I look into using another
application like netmeeting? Thank you in advance for your help!

-David

You can give the managers Remote Control permission, without
making them Administrators. I don't think that you can have
different settings for user's consent, though (can't check right
now).

243554 - Explanation of RDP-TCP Permissions in Windows 2000
http://support.microsoft.com/?kbid=243554

232792 - HOW TO: Use the Terminal Services Remote Control Feature
http://support.microsoft.com/?kbid=232792

320191 - HOW TO: Use the SHADOW Command to Remotely Monitor an
Active Session of Another User in Windows 2000 Terminal Services
http://support.microsoft.com/?kbid=320191

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---

"David.B" <(E-Mail Removed)> wrote in
news:(E-Mail Removed):

> Using Win2k sp3 terminal services in application mode. I would
> like to enable managers to remote control user sessions. I
> don't want to make managers part of the admin group. I would
> like the managers to request permission to connect but admins
> should be able to connect without the user's consent. Is this
> possible or should I look into using another application like
> netmeeting? Thank you in advance for your help!
>
> -David

Thanks guys, with the RDP permissions and a special group, it seems
possible. I wish I could also have the users be notified when a manager is
requesting remote control but that notification setting seems to be
universal.

"David.B" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Using Win2k sp3 terminal services in application mode. I would like to
> enable managers to remote control user sessions. I don't want to make
> managers part of the admin group. I would like the managers to request
> permission to connect but admins should be able to connect without the
> user's consent. Is this possible or should I look into using another
> application like netmeeting? Thank you in advance for your help!
>
> -David
>
>

This can be set on each individual user account via ADU&C or you can set it globally via Terminal Services Configuration MMC or GPO

Patrick Rous
Microsoft MVP - Terminal Serve
http://www.workthin.co

----- David.B wrote: ----

Thanks guys, with the RDP permissions and a special group, it seem
possible. I wish I could also have the users be notified when a manager i
requesting remote control but that notification setting seems to b
universal

"David.B" <(E-Mail Removed)> wrote in messag
news:(E-Mail Removed)..
> Using Win2k sp3 terminal services in application mode. I would like t
> enable managers to remote control user sessions. I don't want to mak
> managers part of the admin group. I would like the managers to reques
> permission to connect but admins should be able to connect without th
> user's consent. Is this possible or should I look into using anothe
> application like netmeeting? Thank you in advance for your help
>> -Davi
>>