We are discussing Win-XP Home with Sp2

The computer was working, when the user shut down. The machine was rebooted
the next day, it no longer accepted the assigned password. In addition to
that other user names including administrator, user, a test account and
previous account with no passwords also would not login. I used a boot disk
(CD Ultimate boot disk) that has a utility to change/replace a lost password.
During the process of using this program, it revealed none of the accounts
were present to apply a new password. I ran this disk on another machine to
verify it was working properly.

I used Bart PE (boot disk) and was able to recover the users PST file and
the few documents in that profile, the other profiles were not present. I
copied the files to another computer with remote terminal (from the Bart PE).
Unfortunately the utility on the Ultimate disk does not have the ability to
create a new account. This account was not running AdAware, but was running
Symantec Corporate AV.

Is there a way to create an account, booting from the Bart Pe shell. I have
seen similar problems with icons etc missing.

Userinit.exe is probably damaged. I have a TabletPC (Pro ed.) and keep a utility posted for download from my site that fixes the
logon error if it is caused by userinit.exe. In your state, I doubt it could hurt a thing. If this doesn't help, you are probably
stuck with installing XP to a new folder, and 'taking ownership' of the old data, copying whatever profile data you find available.

Download this and run it from Recovery Console to fix your login error: http://www.geocities.com/marfer_mvp/LoginFix.zip

HOW TO Take Ownership of a File or Folder in Windows XP: http://support.microsoft.com/default...;EN-US;Q308421

Error Message Windows Cannot Load Your Profile Because It May Be Corrupted: Go to:
http://support.microsoft.com/default...;en-us;Q318011

--

Mark L. Ferguson (NOT an MS-MVP)
FAQ for MS Antispyware version 1.0.509
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
marfers notes for windows xp http://www.geocities.com/marfer_mvp/chatNotes.htm
..
"JG" <(E-Mail Removed)> wrote in message news:8E1A8020-3619-4DAC-AABA-(E-Mail Removed)...
> We are discussing Win-XP Home with Sp2
>
> The computer was working, when the user shut down. The machine was rebooted
> the next day, it no longer accepted the assigned password. In addition to
> that other user names including administrator, user, a test account and
> previous account with no passwords also would not login. I used a boot disk
> (CD Ultimate boot disk) that has a utility to change/replace a lost password.
> During the process of using this program, it revealed none of the accounts
> were present to apply a new password. I ran this disk on another machine to
> verify it was working properly.
>
> I used Bart PE (boot disk) and was able to recover the users PST file and
> the few documents in that profile, the other profiles were not present. I
> copied the files to another computer with remote terminal (from the Bart PE).
> Unfortunately the utility on the Ultimate disk does not have the ability to
> create a new account. This account was not running AdAware, but was running
> Symantec Corporate AV.
>
> Is there a way to create an account, booting from the Bart Pe shell. I have
> seen similar problems with icons etc missing.

Mark

I ended up doing a system restore with the restore CD's. A "XP-home" CD is
not provided by Compaq to simply put another copy of XP on the machine, in
another folder/area of the disk. I used a BartPE boot disk disk to copy
userinit.exe from my working computer to the laptop that was hosed up. It
booted exactly the same way. With that disk I had already recoverd the the
documents and the PST file from the profile(s) that were not booting (well
none of them were).

Thanks for you help anyway

JG
"Mark L. Ferguson" wrote:

> Userinit.exe is probably damaged. I have a TabletPC (Pro ed.) and keep a utility posted for download from my site that fixes the
> logon error if it is caused by userinit.exe. In your state, I doubt it could hurt a thing. If this doesn't help, you are probably
> stuck with installing XP to a new folder, and 'taking ownership' of the old data, copying whatever profile data you find available.
>
> Download this and run it from Recovery Console to fix your login error: http://www.geocities.com/marfer_mvp/LoginFix.zip
>
> HOW TO Take Ownership of a File or Folder in Windows XP: http://support.microsoft.com/default...;EN-US;Q308421
>
> Error Message Windows Cannot Load Your Profile Because It May Be Corrupted: Go to:
> http://support.microsoft.com/default...;en-us;Q318011
>
> --
>
> Mark L. Ferguson (NOT an MS-MVP)
> FAQ for MS Antispyware version 1.0.509
> http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
> marfers notes for windows xp http://www.geocities.com/marfer_mvp/chatNotes.htm
> ..
> "JG" <(E-Mail Removed)> wrote in message news:8E1A8020-3619-4DAC-AABA-(E-Mail Removed)...
> > We are discussing Win-XP Home with Sp2
> >
> > The computer was working, when the user shut down. The machine was rebooted
> > the next day, it no longer accepted the assigned password. In addition to
> > that other user names including administrator, user, a test account and
> > previous account with no passwords also would not login. I used a boot disk
> > (CD Ultimate boot disk) that has a utility to change/replace a lost password.
> > During the process of using this program, it revealed none of the accounts
> > were present to apply a new password. I ran this disk on another machine to
> > verify it was working properly.
> >
> > I used Bart PE (boot disk) and was able to recover the users PST file and
> > the few documents in that profile, the other profiles were not present. I
> > copied the files to another computer with remote terminal (from the Bart PE).
> > Unfortunately the utility on the Ultimate disk does not have the ability to
> > create a new account. This account was not running AdAware, but was running
> > Symantec Corporate AV.
> >
> > Is there a way to create an account, booting from the Bart Pe shell. I have
> > seen similar problems with icons etc missing.
>
>
>