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All out-going email rejected

 
 
charles.kendricks@charter.net
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      10th May 2006
I am trying to use Outlook with my personal email account. Whenever I
try to email anyone other than myself I get the message:
The following recipient(s) could not be reached:

'(E-Mail Removed)' on 5/10/2006 10:57 AM
550 #5.1.0 Address rejected.

I thought that I had set up my email account the same way that I have
in the past, and when I run the test of the configuration during
account setup it seems to pass the test OK. Am I doing something
wrong, or should I be contacting my ISP?

 
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Vince Averello [MVP-Outlook]
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      10th May 2006
Are you on the same network as the SMTP (outgoing mail) server you're trying
to use?

<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I am trying to use Outlook with my personal email account. Whenever I
> try to email anyone other than myself I get the message:
> The following recipient(s) could not be reached:
>
> '(E-Mail Removed)' on 5/10/2006 10:57 AM
> 550 #5.1.0 Address rejected.
>
> I thought that I had set up my email account the same way that I have
> in the past, and when I run the test of the configuration during
> account setup it seems to pass the test OK. Am I doing something
> wrong, or should I be contacting my ISP?



 
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charles.kendricks@charter.net
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      11th May 2006
No I am not on the same network as the SMTP server. The server is
administered by my ISP and I am trying to send mail from work or from
wifi hotspots. I configured Outlook to point to the SMTP server of my
ISP though.

 
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Vince Averello [MVP-Outlook]
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Posts: n/a
 
      11th May 2006
That's the issue. Most SMTP servers block access from outside networks...

<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> No I am not on the same network as the SMTP server. The server is
> administered by my ISP and I am trying to send mail from work or from
> wifi hotspots. I configured Outlook to point to the SMTP server of my
> ISP though.



 
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Brian Tillman
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      11th May 2006
(E-Mail Removed) <(E-Mail Removed)> wrote:

> No I am not on the same network as the SMTP server. The server is
> administered by my ISP and I am trying to send mail from work or from
> wifi hotspots. I configured Outlook to point to the SMTP server of my
> ISP though.


Then log into the ISP's server using your ISP's credentials. Specify them
on the Outgoing Server tab of your account properties.
--
Brian Tillman

 
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Vince Averello [MVP-Outlook]
Guest
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      11th May 2006
That still might not work. My mail provider doesn't offer authenticated SMTP
access, sadly

"Brian Tillman" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> (E-Mail Removed) <(E-Mail Removed)> wrote:
>
>> No I am not on the same network as the SMTP server. The server is
>> administered by my ISP and I am trying to send mail from work or from
>> wifi hotspots. I configured Outlook to point to the SMTP server of my
>> ISP though.

>
> Then log into the ISP's server using your ISP's credentials. Specify them
> on the Outgoing Server tab of your account properties.



 
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