i dont know it happened but all the defults drivers that come with the OS (ie
printer drivers, usb hub drivers, etc) are all gone from teh add hardward
wizard. NOTHING shows up there.. only the have disk button. it used to be
there before.. it cant even install simple things like usb keyboards and such
unless i click i have disk and point it to the directory c:\windows\system32

Please help me have it automatically show and up and install generic drivers

Davis,

There's a good chance that the drivers are still there, but that some file
corruption is the source of the issue. Some folks have had good luck
resolving USB device recognition issues like you have by deleting the
INFCACHE.1 file, which can get corrupted with bad data and cause issues like
you have. The file is located at C:\Windows\inf. There, scroll down to the
INFCACHE.1 file and right click it and select delete. To do this, you will
likely have to give yourself permission to delete it, because of Windows
built-in Security. Just right click the file, select Properties and then
click on the security tab. Let us know whether this procedure does anything.
Sometimes it does and sometimes not. Post back on the results. It does no
harm to delete the file, even when it has nothing to do with the problem.
--
freddy


"Davis" wrote:

> i dont know it happened but all the defults drivers that come with the OS (ie
> printer drivers, usb hub drivers, etc) are all gone from teh add hardward
> wizard. NOTHING shows up there.. only the have disk button. it used to be
> there before.. it cant even install simple things like usb keyboards and such
> unless i click i have disk and point it to the directory c:\windows\system32
>
> Please help me have it automatically show and up and install generic drivers

that worked beautifully =). thank you so much for your help.

"freddy" wrote:

> Davis,
>
> There's a good chance that the drivers are still there, but that some file
> corruption is the source of the issue. Some folks have had good luck
> resolving USB device recognition issues like you have by deleting the
> INFCACHE.1 file, which can get corrupted with bad data and cause issues like
> you have. The file is located at C:\Windows\inf. There, scroll down to the
> INFCACHE.1 file and right click it and select delete. To do this, you will
> likely have to give yourself permission to delete it, because of Windows
> built-in Security. Just right click the file, select Properties and then
> click on the security tab. Let us know whether this procedure does anything.
> Sometimes it does and sometimes not. Post back on the results. It does no
> harm to delete the file, even when it has nothing to do with the problem.
> --
> freddy
>
>
> "Davis" wrote:
>
> > i dont know it happened but all the defults drivers that come with the OS (ie
> > printer drivers, usb hub drivers, etc) are all gone from teh add hardward
> > wizard. NOTHING shows up there.. only the have disk button. it used to be
> > there before.. it cant even install simple things like usb keyboards and such
> > unless i click i have disk and point it to the directory c:\windows\system32
> >
> > Please help me have it automatically show and up and install generic drivers