Currently on my computer I have four files which have been
contaminated with so called "NON-CLEANABLE" viruses.

Viruses:
1. TROJ PEPER.A
2. TROJ BISKOO.A
Files:
1.Bin9.exe
2.Gsdqx6.exe
3.Rfq78l13.exe
4.mscache.exe
I'm wondering what needs to be done to cure these viruses
and more than likely I will need a step by step procedure.

I also have a problem shutting down my computer. When I
tell my computer to shut down, restart, stand by, or log
off it takes about 2 minutes to figure out what I asked it
to do. What have I done? and what can be done to fix all of
this? please help, thank you.

I was also wondering if "McAfee security - Virus Scan
professional" is a good program or if a different virus
scan program would be better?

Tank you for all of your help!
Kelly (Total NOVICE)

Kelly;
Where are the viruses located?
If they are in Quarantine, delete them.

Scan for Viruses online:
http://security.symantec.com/ssc/hom...ZTYMWPAZTJWUFJ

For slow shutdown:
http://aumha.org/win5/a/shtdwnxp.htm

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/p...oups/setup.asp
http://dts-l.org/index.html


"Kelly" <(E-Mail Removed)> wrote in message
news:992201c38006$066b72d0$(E-Mail Removed)...
> Currently on my computer I have four files which have been
> contaminated with so called "NON-CLEANABLE" viruses.
>
> Viruses:
> 1. TROJ PEPER.A
> 2. TROJ BISKOO.A
> Files:
> 1.Bin9.exe
> 2.Gsdqx6.exe
> 3.Rfq78l13.exe
> 4.mscache.exe
> I'm wondering what needs to be done to cure these viruses
> and more than likely I will need a step by step procedure.
>
> I also have a problem shutting down my computer. When I
> tell my computer to shut down, restart, stand by, or log
> off it takes about 2 minutes to figure out what I asked it
> to do. What have I done? and what can be done to fix all of
> this? please help, thank you.
>
> I was also wondering if "McAfee security - Virus Scan
> professional" is a good program or if a different virus
> scan program would be better?
>
> Tank you for all of your help!
> Kelly (Total NOVICE)

I have McAfee, and it is fine, but I have heard it said that Norton is the
better AV program.

The Viruses are located in the C:\Windows\system32\

I was wondering if a format job was called for but I I
don't how to go about that if thats true.
Thanks for responding so quickly.


>-----Original Message-----
>Kelly;
>Where are the viruses located?
>If they are in Quarantine, delete them.
>
>Scan for Viruses online:
>http://security.symantec.com/ssc/hom...ZTYMWPAZTJWUFJ
>
>For slow shutdown:
>http://aumha.org/win5/a/shtdwnxp.htm
>
>--
>Jupiter Jones [MVP]
>An easier way to read newsgroup messages:
>http://www.microsoft.com/windowsxp/p...oups/setup.asp
>http://dts-l.org/index.html
>
>
>"Kelly" <(E-Mail Removed)> wrote in message
>news:992201c38006$066b72d0$(E-Mail Removed)...
>> Currently on my computer I have four files which have been
>> contaminated with so called "NON-CLEANABLE" viruses.
>>
>> Viruses:
>> 1. TROJ PEPER.A
>> 2. TROJ BISKOO.A
>> Files:
>> 1.Bin9.exe
>> 2.Gsdqx6.exe
>> 3.Rfq78l13.exe
>> 4.mscache.exe
>> I'm wondering what needs to be done to cure these viruses
>> and more than likely I will need a step by step procedure.
>>
>> I also have a problem shutting down my computer. When I
>> tell my computer to shut down, restart, stand by, or log
>> off it takes about 2 minutes to figure out what I asked it
>> to do. What have I done? and what can be done to fix all of
>> this? please help, thank you.
>>
>> I was also wondering if "McAfee security - Virus Scan
>> professional" is a good program or if a different virus
>> scan program would be better?
>>
>> Tank you for all of your help!
>> Kelly (Total NOVICE)
>
>
>.
>

Kelly;
Reboot, disable all unnecessary applications including antivirus.
Then Scan For Viruses online using the link in my other post.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/p...oups/setup.asp
http://dts-l.org/index.html


"Kelly" <(E-Mail Removed)> wrote in message
news:064a01c3800f$e5b90ac0$(E-Mail Removed)...

The Viruses are located in the C:\Windows\system32\

I was wondering if a format job was called for but I I
don't how to go about that if thats true.
Thanks for responding so quickly.

>"Kelly" <(E-Mail Removed)> wrote:

>Currently on my computer I have four files which have been
>contaminated with so called "NON-CLEANABLE" viruses.
>
>Viruses:
> 1. TROJ PEPER.A
> 2. TROJ BISKOO.A
>Files:
> 1.Bin9.exe
> 2.Gsdqx6.exe
> 3.Rfq78l13.exe
> 4.mscache.exe
>I'm wondering what needs to be done to cure these viruses
>and more than likely I will need a step by step procedure.
>
>I also have a problem shutting down my computer. When I
>tell my computer to shut down, restart, stand by, or log
>off it takes about 2 minutes to figure out what I asked it
>to do. What have I done? and what can be done to fix all of
>this? please help, thank you.

>I was also wondering if "McAfee security - Virus Scan
>professional" is a good program or if a different virus
>scan program would be better?

I've seen messages indicating that McAfee has a reputation for causing
computer problems. You might want to go with AVG, which is free, BUT
ONLY AFTER you've used Jupiter's recommended online scan to remove
your current problems. AVG can be downloaded at
http://www.grisoft.com.

On Sat, 20 Sep 2003 23:03:06 -0700, Kelly wrote:

> Currently on my computer I have four files which have been
> contaminated with so called "NON-CLEANABLE" viruses.
>
> Viruses:
> 1. TROJ PEPER.A
> 2. TROJ BISKOO.A
> Files:
> 1.Bin9.exe
> 2.Gsdqx6.exe
> 3.Rfq78l13.exe
> 4.mscache.exe
> I'm wondering what needs to be done to cure these viruses
> and more than likely I will need a step by step procedure.
>
> I also have a problem shutting down my computer. When I
> tell my computer to shut down, restart, stand by, or log
> off it takes about 2 minutes to figure out what I asked it
> to do. What have I done? and what can be done to fix all of
> this? please help, thank you.
>
> I was also wondering if "McAfee security - Virus Scan
> professional" is a good program or if a different virus
> scan program would be better?
>
> Tank you for all of your help!
> Kelly (Total NOVICE)

Kelly, in addition to what others have posted -- those files most likely
are a part of the virus. They are not normal Windows files so they do not
need to be cleaned or repaired. They just need to be deleted!

Also, visit the website of your antivirus program. Look up the viruses
their program found in their online virus info area. If there are
additional removal steps mentioned that need to be done manually by you -
save or printout those directions. Then follow them.

--
Sharon F
MS-MVP - Windows XP Shell/User

Hi Kelly,

Run this small app and it will list where they are located. From there
delete them. First, end the process via Task Manager, remove the run keys
then any in the System32 folder.

Startup Programs Tracker - Processes (Line 261)
http://www.kellys-korner-xp.com/xp_tweaks.htm

If you are needing more help, post the log file here.

--
All the Best,
Kelly

MS-MVP Win98/XP
[AE-Windows® XP]

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm


"Kelly" <(E-Mail Removed)> wrote in message
news:992201c38006$066b72d0$(E-Mail Removed)...
> Currently on my computer I have four files which have been
> contaminated with so called "NON-CLEANABLE" viruses.
>
> Viruses:
> 1. TROJ PEPER.A
> 2. TROJ BISKOO.A
> Files:
> 1.Bin9.exe
> 2.Gsdqx6.exe
> 3.Rfq78l13.exe
> 4.mscache.exe
> I'm wondering what needs to be done to cure these viruses
> and more than likely I will need a step by step procedure.
>
> I also have a problem shutting down my computer. When I
> tell my computer to shut down, restart, stand by, or log
> off it takes about 2 minutes to figure out what I asked it
> to do. What have I done? and what can be done to fix all of
> this? please help, thank you.
>
> I was also wondering if "McAfee security - Virus Scan
> professional" is a good program or if a different virus
> scan program would be better?
>
> Tank you for all of your help!
> Kelly (Total NOVICE)

HI,ALL I CAN DO TO HELP IS TO SUGGEST STOP-SIGN ANTI
VIRUS-ITS CHEAP AND VERY EFFECTIVE AND SHOULD GET RID OF
YOUR PROBLEMS,REGARDS-ROGER.
>-----Original Message-----
>Currently on my computer I have four files which have
been
>contaminated with so called "NON-CLEANABLE" viruses.
>
>Viruses:
> 1. TROJ PEPER.A
> 2. TROJ BISKOO.A
>Files:
> 1.Bin9.exe
> 2.Gsdqx6.exe
> 3.Rfq78l13.exe
> 4.mscache.exe
>I'm wondering what needs to be done to cure these viruses
>and more than likely I will need a step by step
procedure.
>
>I also have a problem shutting down my computer. When I
>tell my computer to shut down, restart, stand by, or log
>off it takes about 2 minutes to figure out what I asked
it
>to do. What have I done? and what can be done to fix all
of
>this? please help, thank you.
>
>I was also wondering if "McAfee security - Virus Scan
>professional" is a good program or if a different virus
>scan program would be better?
>
>Tank you for all of your help!
> Kelly (Total NOVICE)
>.
>

Sod off, Rog.


"ROGER H." <(E-Mail Removed)> wrote in message
news:ab7e01c38116$6a3815f0$(E-Mail Removed)...
> HI,ALL I CAN DO TO HELP IS TO SUGGEST STOP-SIGN ANTI
> VIRUS-ITS CHEAP AND VERY EFFECTIVE AND SHOULD GET RID OF
> YOUR PROBLEMS,REGARDS-ROGER.
> >-----Original Message-----
> >Currently on my computer I have four files which have
> been
> >contaminated with so called "NON-CLEANABLE" viruses.
> >
> >Viruses:
> > 1. TROJ PEPER.A
> > 2. TROJ BISKOO.A
> >Files:
> > 1.Bin9.exe
> > 2.Gsdqx6.exe
> > 3.Rfq78l13.exe
> > 4.mscache.exe
> >I'm wondering what needs to be done to cure these viruses
> >and more than likely I will need a step by step
> procedure.
> >
> >I also have a problem shutting down my computer. When I
> >tell my computer to shut down, restart, stand by, or log
> >off it takes about 2 minutes to figure out what I asked
> it
> >to do. What have I done? and what can be done to fix all
> of
> >this? please help, thank you.
> >
> >I was also wondering if "McAfee security - Virus Scan
> >professional" is a good program or if a different virus
> >scan program would be better?
> >
> >Tank you for all of your help!
> > Kelly (Total NOVICE)
> >.
> >