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AIW Radeon 9800 Pro - System won't bootup with power supply connected...

 
 
Tim
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Posts: n/a
 
      4th Oct 2003
This is for a friend, and I'm stumped...

Motherboard: MSI K7N2 Delta, Chipset is nForce2 Ultra
CPU: Athlon XP 2700+
Video Card: ATI All-In-Wonder Radeon 9800 Pro, 8X AGP 128MB

When he has his power supply connected to the AIW board, and powers up the
system, it turns on and a split second later, it shuts the system off. When he
disconnects the power cable from the AIW card, and boots up, it boots up just
fine, and then he connects the power supply to it and it works just fine. He
had a 300Watt power supply, and thought maybe it was too low, so bought a 350W
and it still does the same thing.

Does anyone have any ideas of what he should check? We're both at a loss...


 
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DaveW
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      4th Oct 2003
I'm wondering if it is a 'cheap' 350 Watt power supply, that when under
load, such as also driving the 9800, can't actually provide a 'real' 350
watts. Try using a high quality power supply, such as Antec, and see if
that fixes it. (It also matters as to how many other drives, etc. he is
running in the case simultaneously.)

--
DaveW



"Tim" <(E-Mail Removed)> wrote in message
news:kBpfb.118$%(E-Mail Removed)...
> This is for a friend, and I'm stumped...
>
> Motherboard: MSI K7N2 Delta, Chipset is nForce2 Ultra
> CPU: Athlon XP 2700+
> Video Card: ATI All-In-Wonder Radeon 9800 Pro, 8X AGP 128MB
>
> When he has his power supply connected to the AIW board, and powers up the
> system, it turns on and a split second later, it shuts the system off.

When he
> disconnects the power cable from the AIW card, and boots up, it boots up

just
> fine, and then he connects the power supply to it and it works just fine.

He
> had a 300Watt power supply, and thought maybe it was too low, so bought a

350W
> and it still does the same thing.
>
> Does anyone have any ideas of what he should check? We're both at a

loss...
>
>



 
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Tim
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Posts: n/a
 
      4th Oct 2003
Thanks for responding!

Well the thing is, even with his new one he got today, and same goes for his old
one, he unplugged power to his hard drive and cd-rom drive (he has no floppy
drive), and the system still did it. So, the video card was the only thing in
the system that was drawing the extra power. SURELY in that case, it would have
supplied enough power....


"DaveW" <(E-Mail Removed)> wrote in message
news:k6qfb.400321$(E-Mail Removed)...
> I'm wondering if it is a 'cheap' 350 Watt power supply, that when under
> load, such as also driving the 9800, can't actually provide a 'real' 350
> watts. Try using a high quality power supply, such as Antec, and see if
> that fixes it. (It also matters as to how many other drives, etc. he is
> running in the case simultaneously.)
>
> --
> DaveW
>
>
>
> "Tim" <(E-Mail Removed)> wrote in message
> news:kBpfb.118$%(E-Mail Removed)...
> > This is for a friend, and I'm stumped...
> >
> > Motherboard: MSI K7N2 Delta, Chipset is nForce2 Ultra
> > CPU: Athlon XP 2700+
> > Video Card: ATI All-In-Wonder Radeon 9800 Pro, 8X AGP 128MB
> >
> > When he has his power supply connected to the AIW board, and powers up the
> > system, it turns on and a split second later, it shuts the system off.

> When he
> > disconnects the power cable from the AIW card, and boots up, it boots up

> just
> > fine, and then he connects the power supply to it and it works just fine.

> He
> > had a 300Watt power supply, and thought maybe it was too low, so bought a

> 350W
> > and it still does the same thing.
> >
> > Does anyone have any ideas of what he should check? We're both at a

> loss...
> >
> >

>
>



 
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Tim
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      4th Oct 2003
Oh, I failed to mention that it is indeed an Antec

http://www.antec-inc.com/pro_details...p?ProdID=25352

That is the one he purchased.

Thanks again

Tim


"Tim" <(E-Mail Removed)> wrote in message
news:jpqfb.135$%(E-Mail Removed)...
> Thanks for responding!
>
> Well the thing is, even with his new one he got today, and same goes for his

old
> one, he unplugged power to his hard drive and cd-rom drive (he has no floppy
> drive), and the system still did it. So, the video card was the only thing in
> the system that was drawing the extra power. SURELY in that case, it would

have
> supplied enough power....
>
>
> "DaveW" <(E-Mail Removed)> wrote in message
> news:k6qfb.400321$(E-Mail Removed)...
> > I'm wondering if it is a 'cheap' 350 Watt power supply, that when under
> > load, such as also driving the 9800, can't actually provide a 'real' 350
> > watts. Try using a high quality power supply, such as Antec, and see if
> > that fixes it. (It also matters as to how many other drives, etc. he is
> > running in the case simultaneously.)
> >
> > --
> > DaveW
> >
> >

>



 
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JB
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Posts: n/a
 
      4th Oct 2003

"Tim" <(E-Mail Removed)> wrote in message
news:kBpfb.118$%(E-Mail Removed)...
> This is for a friend, and I'm stumped...
>
> Motherboard: MSI K7N2 Delta, Chipset is nForce2 Ultra
> CPU: Athlon XP 2700+
> Video Card: ATI All-In-Wonder Radeon 9800 Pro, 8X AGP 128MB
>
> When he has his power supply connected to the AIW board, and powers up the
> system, it turns on and a split second later, it shuts the system off.

When he
> disconnects the power cable from the AIW card, and boots up, it boots up

just
> fine, and then he connects the power supply to it and it works just fine.

He
> had a 300Watt power supply, and thought maybe it was too low, so bought a

350W
> and it still does the same thing.
>
> Does anyone have any ideas of what he should check? We're both at a

loss...<

I am not familiar with that motherboard but recommend you verify that AGP
voltage jumper settings are correct.




>
>



 
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Tim
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Posts: n/a
 
      4th Oct 2003
Yup, it supports 4x/8x AGP with 1.5v....... compliant with the AGP 3.0
specifications. And, of course, this card is an 8x AGP card working with both 8x
AGP and AGP PRO slots...

I have the exact same card in my ASUS P4C800-E and my Pentium-4 3GHz But, I
haven't had that problem. I have a lot more than he does in my system and have
the same power supply too (1 DVD-ROM, 1 DVD-RW, 1 CD-RW, 1 CD-ROM, 2 hard
drives, 4 fans, floppy drive, and more)




"JB" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> "Tim" <(E-Mail Removed)> wrote in message
> news:kBpfb.118$%(E-Mail Removed)...
> > This is for a friend, and I'm stumped...
> >
> > Motherboard: MSI K7N2 Delta, Chipset is nForce2 Ultra
> > CPU: Athlon XP 2700+
> > Video Card: ATI All-In-Wonder Radeon 9800 Pro, 8X AGP 128MB
> >
> > When he has his power supply connected to the AIW board, and powers up the
> > system, it turns on and a split second later, it shuts the system off.

> When he
> > disconnects the power cable from the AIW card, and boots up, it boots up

> just
> > fine, and then he connects the power supply to it and it works just fine.

> He
> > had a 300Watt power supply, and thought maybe it was too low, so bought a

> 350W
> > and it still does the same thing.
> >
> > Does anyone have any ideas of what he should check? We're both at a

> loss...<
>
> I am not familiar with that motherboard but recommend you verify that AGP
> voltage jumper settings are correct.
>
>
>
>
> >
> >

>
>



 
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GTD
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Posts: n/a
 
      4th Oct 2003
On Sat, 04 Oct 2003 04:43:29 GMT, "Tim" <(E-Mail Removed)> wrote:

>Yup, it supports 4x/8x AGP with 1.5v....... compliant with the AGP 3.0
>specifications. And, of course, this card is an 8x AGP card working with both 8x
>AGP and AGP PRO slots...
>
>I have the exact same card in my ASUS P4C800-E and my Pentium-4 3GHz But, I
>haven't had that problem. I have a lot more than he does in my system and have
>the same power supply too (1 DVD-ROM, 1 DVD-RW, 1 CD-RW, 1 CD-ROM, 2 hard
>drives, 4 fans, floppy drive, and more)


Did you try swapping your cards? (put your card in his system, and his
card in your system). May rule out (or in) a defective card. Check
bios updates also for his motherboard.
 
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Tim
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Posts: n/a
 
      4th Oct 2003
Thanks....... believe me, if I lived closer, I'd be doing this. This is a
friend that is a little ways from me......

Just trying to make sure we've covered all the bases untill he requests an RMA
From the place he bought it from.........

He did flash the latest bios for it to no avail.... :'(

"GTD" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Sat, 04 Oct 2003 04:43:29 GMT, "Tim" <(E-Mail Removed)> wrote:
>
> >Yup, it supports 4x/8x AGP with 1.5v....... compliant with the AGP 3.0
> >specifications. And, of course, this card is an 8x AGP card working with both

8x
> >AGP and AGP PRO slots...
> >
> >I have the exact same card in my ASUS P4C800-E and my Pentium-4 3GHz But,

I
> >haven't had that problem. I have a lot more than he does in my system and

have
> >the same power supply too (1 DVD-ROM, 1 DVD-RW, 1 CD-RW, 1 CD-ROM, 2 hard
> >drives, 4 fans, floppy drive, and more)

>
> Did you try swapping your cards? (put your card in his system, and his
> card in your system). May rule out (or in) a defective card. Check
> bios updates also for his motherboard.



 
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Tim
Guest
Posts: n/a
 
      4th Oct 2003
He let one of his friend takes it to his house and test it in his PC........ it
works. So, it has to be the motherboard. Kinda sad though, he just bought that
motherboard today! ........
"Tim" <(E-Mail Removed)> wrote in message
news:1Csfb.177$%(E-Mail Removed)...
> Thanks....... believe me, if I lived closer, I'd be doing this. This is a
> friend that is a little ways from me......
>
> Just trying to make sure we've covered all the bases untill he requests an RMA
> From the place he bought it from.........
>
> He did flash the latest bios for it to no avail.... :'(
>
> "GTD" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > On Sat, 04 Oct 2003 04:43:29 GMT, "Tim" <(E-Mail Removed)> wrote:
> >
> > >Yup, it supports 4x/8x AGP with 1.5v....... compliant with the AGP 3.0
> > >specifications. And, of course, this card is an 8x AGP card working with

both
> 8x
> > >AGP and AGP PRO slots...
> > >
> > >I have the exact same card in my ASUS P4C800-E and my Pentium-4 3GHz

But,
> I
> > >haven't had that problem. I have a lot more than he does in my system and

> have
> > >the same power supply too (1 DVD-ROM, 1 DVD-RW, 1 CD-RW, 1 CD-ROM, 2 hard
> > >drives, 4 fans, floppy drive, and more)

> >
> > Did you try swapping your cards? (put your card in his system, and his
> > card in your system). May rule out (or in) a defective card. Check
> > bios updates also for his motherboard.

>
>



 
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GTD
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Posts: n/a
 
      4th Oct 2003
On Sat, 04 Oct 2003 06:22:34 GMT, "Tim" <(E-Mail Removed)> wrote:

>He let one of his friend takes it to his house and test it in his PC........ it
>works. So, it has to be the motherboard. Kinda sad though, he just bought that
>motherboard today! ........


Yea, that's a bummer. I don't know how new that motherboard is, but
I'd look around and see if anyone else has that same problem, and see
if a bios fix is expected.
 
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