=?Utf-8?B?YmVhdHRpZTI4Mg==?= <(E-Mail Removed)>
wrote in news:475C7878-3B20-4D96-A9E9-(E-Mail Removed):
> Hello all
>
> i own a copy of age of mythology: gold edition what has many problems
> with the cd keys! i found a thread telling me to goto ubisoft because
> they give out new cd keys to the users who bought the gold edition
> because none of the cd-keys you get are unique therfor i cannot
> connect online. i sent a question to ubisoft saying.
>
> "Hi,
> I own a copy of Ubisoft Exclusive: Age of Mythology Gold Edition, but
> I have a problem. The problem with both games is that the CD key
> cannot be properly validated when I attempt to play a multiplayer game
> online. I know that many copies of this game have been distributed,
> all with the same exact CD key. As you already know, the same CD key
> may not be used by two players at once. Therefore, this problem
> renders me unable to play a game online, because I have the same CD
> key as everybody else.
>
> I would like to request new, unique CD keys, both for Age of Mythology
> and Age of Mythology: The Titans. If you require any additional
> information for validation purposes, such as pictures or serial
> numbers, I will gladly send them to you.
>
> Thank you. I look forward to playing these games online soon. "
>
>
> i got a response of
>
> "Hello Andrew,
>
> Unfortunately Ubisoft does not hold the License for the Online part of
> the game only the Single player part of the game.
>
> The online License is held by Microsoft.
>
> We would like to suggest that you contact Microsoft for a online cd
> key.
>
> We do apologise for any inconvenience this may have caused you.
>
> Kind regards,
> Ubisoft Technical Support"
> i sent this back to them
> "i have found out via the net that you have given alot of other
> customers new CD keys for the two games, i bought this game to go
> online and i cannot because of a cd key messup, also the microsoft
> contact site will only let me pick age of empires 3 and not age of
> mythlogy. i bought this copy online as well so i only have the box an
> no recipt.
>
> also it says on the box contact ubisoft so if you can try and sort out
> this problem for me that would be great because i have another 2-3
> mates who have the exact same problem as me.
>
> here are my CD keys just so you can see that they are broken
>
> AOM: cd key here
> AOMT: cd key here
>
> i would really appriciate it if you guys can fix this problem for me.
> thanks again
> Andrew"
>
> and they sent this back
>
> "Hello Andrew,
>
> When Ubisoft first re-released the game, we were given an certain
> amount of online cd keys from Microsoft.
>
> Unfortunately we no longer have any online cd keys, that is the reason
> you need to contact Microsoft on this.
>
> Kind regards,
> Ubisoft Technical Support"
>
> so at first they lied to me saying they only have rights to the single
> player part then they try and fob me off by sending me here where the
> game doesnt even have a friggin support page for the game.
>
> so if any one knows how to fix this please please please let me know
> so i can get my CD-keys what work all of the time.
>
Yeah, contact Microsoft.
Ubisoft tells you to contact Microsoft and you ignore them.
http://www.microsoft.com/games/ageofmythology/
http://support.microsoft.com/agemythfaq
second link is a link to all support issues with AoM.
Here's a link to one of the FAQ's about product keys, if you follow all
the steps it takes you to contact MS tech support, they will probably
charge you for a key.
http://support.microsoft.com/kb/812467/en-us
I've worked tech support in games, we never gave CD-Keys over the phone
or email, usually if you needed a new key you had to send in your
original game to warranty and we'd send you a new copy of the game. Most
software companies won't give out that stuff just on your say-so. Too
many liars out there I guess.
Final word of advice, get a spell checker for your email program and USE
IT.
--
Joe
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