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After XP-H upgrade, neither keyboard nor mouse work

 
 
Kevin M.
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      14th Mar 2004
After upgrading W98SE to XP Home, the upgrade seemed to
work fine, but on the user-setup start-up (prompt for
name of user, administrator password probably), I
discovered that neither the keyboard nor mouse were
working in Windows, but I see the keyboard still works on
the BIOS setup, etc.

So, I couldn't answer the prompts, nor could I get
Windows to recognize F8 for a Safe mode boot, so I could
attempt the most generic mouse and keyboard settings.

Any ideas on either updating a .ini file (for example) to
force a Safe mode boot? Or any other guidance for
proceeding? It's seems like a dead end when neither
input method works!
Thanks
-Kevin
 
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Robert J. Picard
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      14th Mar 2004

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

I would probally get a old PS2 keyboard and plug that in just to finish the
setup,
I had that problem before once too, and that was the workaround i used.

"Kevin M." <(E-Mail Removed)> wrote in message
news:c7b901c4096e$4cf42de0$(E-Mail Removed)...
> After upgrading W98SE to XP Home, the upgrade seemed to
> work fine, but on the user-setup start-up (prompt for
> name of user, administrator password probably), I
> discovered that neither the keyboard nor mouse were
> working in Windows, but I see the keyboard still works on
> the BIOS setup, etc.
>
> So, I couldn't answer the prompts, nor could I get
> Windows to recognize F8 for a Safe mode boot, so I could
> attempt the most generic mouse and keyboard settings.
>
> Any ideas on either updating a .ini file (for example) to
> force a Safe mode boot? Or any other guidance for
> proceeding? It's seems like a dead end when neither
> input method works!
> Thanks
> -Kevin

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Kevin M.
Guest
Posts: n/a
 
      14th Mar 2004
Thanks for the suggestion. I tried the most generic
mouse and keyboard, but the keyboard doesn't respond in
Windows for even a moment. Is there perhaps another way
to force a safe-boot or should I go down the path of re-
installing XP (after booting to the installation CD)?

Thanks for the help.
-Kevin
>-----Original Message-----
>
>-----BEGIN PGP SIGNED MESSAGE-----
>Hash: SHA1
>
>I would probally get a old PS2 keyboard and plug that in

just to finish the
>setup,
>I had that problem before once too, and that was the

workaround i used.
>
>"Kevin M." <(E-Mail Removed)> wrote

in message
>news:c7b901c4096e$4cf42de0$(E-Mail Removed)...
>> After upgrading W98SE to XP Home, the upgrade seemed to
>> work fine, but on the user-setup start-up (prompt for
>> name of user, administrator password probably), I
>> discovered that neither the keyboard nor mouse were
>> working in Windows, but I see the keyboard still works

on
>> the BIOS setup, etc.
>>
>> So, I couldn't answer the prompts, nor could I get
>> Windows to recognize F8 for a Safe mode boot, so I

could
>> attempt the most generic mouse and keyboard settings.
>>
>> Any ideas on either updating a .ini file (for example)

to
>> force a Safe mode boot? Or any other guidance for
>> proceeding? It's seems like a dead end when neither
>> input method works!
>> Thanks
>> -Kevin

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>

 
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