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After running scanpst, can't delete ANY messages in Outlook 2003

 
 
gratefulrog
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      25th Jan 2010
My hard drive crashed. I bought a new one and recovered my data from a
mirrored image I'd made. When I tried to open Outlook, it said that it
couldn't open the files. I ran SCANPST.EXE and it found errors in my personal
folders and corrected them all (or so it says).

When I reopen Outlook, it appears to now run fine. I got my new e-mail from
my POP server without problems. However, when I try to delete ANY messages, I
get an error box saying that errors have been detected in my outlook.pst
file, shut outlook down and run scanpst.exe. I did that, but this time it
finds no errors. Outlook still won't delete any messages.

I went into add/remove programs and ran the Office repair. It completed, but
I still can't delete anything. Same problem if I start Outlook in safe mode.

Any ideas?
 
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Roady [MVP]
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      25th Jan 2010
After such a crash it is better to start with a new pst-file and copy over
the contents. For step-by-step instructions see;
http://www.msoutlook.info/question/329

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"gratefulrog" <(E-Mail Removed)> wrote in message
news:1DA89812-B998-4349-A970-(E-Mail Removed)...
> My hard drive crashed. I bought a new one and recovered my data from a
> mirrored image I'd made. When I tried to open Outlook, it said that it
> couldn't open the files. I ran SCANPST.EXE and it found errors in my
> personal
> folders and corrected them all (or so it says).
>
> When I reopen Outlook, it appears to now run fine. I got my new e-mail
> from
> my POP server without problems. However, when I try to delete ANY
> messages, I
> get an error box saying that errors have been detected in my outlook.pst
> file, shut outlook down and run scanpst.exe. I did that, but this time it
> finds no errors. Outlook still won't delete any messages.
>
> I went into add/remove programs and ran the Office repair. It completed,
> but
> I still can't delete anything. Same problem if I start Outlook in safe
> mode.
>
> Any ideas?


 
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