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After downloading MS updates Outlook will not open.

 
 
bestafor
Guest
Posts: n/a
 
      4th May 2009
Problem Description: After downloading the updates on April 28 and 29 I tried
to open

MS Outlook on the 29th. but it will not start. A "CMD" or "RUN" dialog box
appears

briefly, about 1/2 second, but Outlook will not start. The other MS Office

applications that I opened, (Word, Excel, Publisher), at first a dialog box
called

"BCM" opened and displayed "Office application version does not match", then
the

application opens and seems to run. How do I get Outlook to run?
Thank you,
Jiro Ramji
Operating System: WindowsXP SP3

The updates I downloaded and installed.........
Update for the 2007 Microsoft Office System (KB967642)
The 2007 Microsoft® Office Suite Service Pack 2 (SP2)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB968503)
Update for the 2007 Microsoft Office System (KB967642)
Business Contact Manager for Outlook 2007 Service Pack 2 (KB957324)
Update for Windows XP (KB961503)
 
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Diane Poremsky [MVP]
Guest
Posts: n/a
 
      4th May 2009
Are you using BCM? (Business Contact manager) If not, uninstall it and
reboot. Next, does outlook start if you start it in safe mode? (start
menu, run, type outlook.exe /safe)

Help on switches: http://www.outlook-tips.net/beginner/switches.htm


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-(E-Mail Removed)

Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"bestafor" <(E-Mail Removed)> wrote in message
news:9166D8B9-2751-43BF-A9BA-(E-Mail Removed)...
> Problem Description: After downloading the updates on April 28 and 29 I
> tried
> to open
>
> MS Outlook on the 29th. but it will not start. A "CMD" or "RUN" dialog
> box
> appears
>
> briefly, about 1/2 second, but Outlook will not start. The other MS
> Office
>
> applications that I opened, (Word, Excel, Publisher), at first a dialog
> box
> called
>
> "BCM" opened and displayed "Office application version does not match",
> then
> the
>
> application opens and seems to run. How do I get Outlook to run?
> Thank you,
> Jiro Ramji
> Operating System: WindowsXP SP3
>
> The updates I downloaded and installed.........
> Update for the 2007 Microsoft Office System (KB967642)
> The 2007 Microsoft® Office Suite Service Pack 2 (SP2)
> Update for Microsoft Office Outlook 2007 Junk Email Filter (KB968503)
> Update for the 2007 Microsoft Office System (KB967642)
> Business Contact Manager for Outlook 2007 Service Pack 2 (KB957324)
> Update for Windows XP (KB961503)


 
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Luther Blissett
Guest
Posts: n/a
 
      6th May 2009
On May 4, 11:41*am, "Diane Poremsky [MVP]" <outlook...@msn.com> wrote:
> Are you using BCM? (Business Contact manager) If not, uninstall it and
> reboot. *Next, does outlook start if you start it in safe mode? *(start
> menu, run, type outlook.exe /safe)
>
> Help on switches:http://www.outlook-tips.net/beginner/switches.htm
>
> --
> Diane Poremsky [MVP - Outlook]
> Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
> Outlook 2007:http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-requ...@lists.outlooktips.net
>
> Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-REQU...@PEACH.EASE.LSOFT.COM
>
> Outlook Tips:http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center:http://www.slipstick.com
>
> You can access this newsgroup by visitinghttp://www.microsoft.com/office/community/en-us/default.mspxor point your
> newsreader to msnews.microsoft.com.
>
> "bestafor" <besta...@discussions.microsoft.com> wrote in message
>
> news:9166D8B9-2751-43BF-A9BA-(E-Mail Removed)...
>
>
>
> > Problem Description: After downloading the updates on April 28 and 29 I
> > tried
> > to open

>
> > MS Outlook on the 29th. but it will not start. *A "CMD" or "RUN" dialog
> > box
> > appears

>
> > briefly, about 1/2 second, but Outlook will not start. *The other MS
> > Office

>
> > applications that I opened, (Word, Excel, Publisher), *at first a dialog
> > box
> > called

>
> > "BCM" opened and displayed "Office application version does not match",
> > then
> > the

>
> > application opens and seems to run. *How do I get Outlook to run?
> > Thank you,
> > Jiro Ramji
> > Operating System: WindowsXP SP3

>
> > The updates I downloaded and installed.........
> > Update for the 2007 Microsoft Office System (KB967642)
> > The 2007 Microsoft® Office Suite Service Pack 2 (SP2)
> > Update for Microsoft Office Outlook 2007 Junk Email Filter (KB968503)
> > Update for the 2007 Microsoft Office System (KB967642)
> > Business Contact Manager for Outlook 2007 Service Pack 2 (KB957324)
> > Update for Windows XP (KB961503)- Hide quoted text -

>
> - Show quoted text -


This: "Office application version does not match", happens with BCM
and Outlook on your machine have different versions. They should both
be on SP2.
 
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