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After 9/9/2008 Updates Outlook 2007 Crashes

 
 
WallyG
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      11th Sep 2008
Yesterday's updates caused Outlook 2007 to crash. Lost original layout, no
longer have "Mark As Spam" and "Mark Not as Spam" buttons in toolbars,
forcing the Junk-Email options. What gives? Now, after opening Outlook once,
if you close it, you need to reboot system to start it again? Safe mode is
equally horrible. What did the update do? Anyone else having this problem?
BTW Word 2007 also changed look and lost all original settings.
--
WallyG
 
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DL
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      11th Sep 2008
All fine here
Perhaps its something to do with your anti virus/spam app intergration with
OL?
It would aslo appear that OL is not actually closing, open up Task Manager,
and under running processes you will find outlook.exe, highlight the process
and 'End It'

"WallyG" <(E-Mail Removed)> wrote in message
news:6C285CCB-EBD2-406C-A447-(E-Mail Removed)...
> Yesterday's updates caused Outlook 2007 to crash. Lost original layout, no
> longer have "Mark As Spam" and "Mark Not as Spam" buttons in toolbars,
> forcing the Junk-Email options. What gives? Now, after opening Outlook
> once,
> if you close it, you need to reboot system to start it again? Safe mode
> is
> equally horrible. What did the update do? Anyone else having this
> problem?
> BTW Word 2007 also changed look and lost all original settings.
> --
> WallyG



 
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Bec
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      11th Sep 2008
Hi I am also having the same problem with Outlook continuing crashing after I
open it up. I am not great with computers ok. But not fantastic. Any help
would be appreciated.

"DL" wrote:

> All fine here
> Perhaps its something to do with your anti virus/spam app intergration with
> OL?
> It would aslo appear that OL is not actually closing, open up Task Manager,
> and under running processes you will find outlook.exe, highlight the process
> and 'End It'
>
> "WallyG" <(E-Mail Removed)> wrote in message
> news:6C285CCB-EBD2-406C-A447-(E-Mail Removed)...
> > Yesterday's updates caused Outlook 2007 to crash. Lost original layout, no
> > longer have "Mark As Spam" and "Mark Not as Spam" buttons in toolbars,
> > forcing the Junk-Email options. What gives? Now, after opening Outlook
> > once,
> > if you close it, you need to reboot system to start it again? Safe mode
> > is
> > equally horrible. What did the update do? Anyone else having this
> > problem?
> > BTW Word 2007 also changed look and lost all original settings.
> > --
> > WallyG

>
>
>

 
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DL
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      11th Sep 2008
You need to provide a lot more info than that,
eg what version?
Did it work?
Are there any err.msgs?
to start with

"Bec" <(E-Mail Removed)> wrote in message
news:FA129FF6-AB8A-47D7-94B8-(E-Mail Removed)...
> Hi I am also having the same problem with Outlook continuing crashing
> after I
> open it up. I am not great with computers ok. But not fantastic. Any help
> would be appreciated.
>
> "DL" wrote:
>
>> All fine here
>> Perhaps its something to do with your anti virus/spam app intergration
>> with
>> OL?
>> It would aslo appear that OL is not actually closing, open up Task
>> Manager,
>> and under running processes you will find outlook.exe, highlight the
>> process
>> and 'End It'
>>
>> "WallyG" <(E-Mail Removed)> wrote in message
>> news:6C285CCB-EBD2-406C-A447-(E-Mail Removed)...
>> > Yesterday's updates caused Outlook 2007 to crash. Lost original layout,
>> > no
>> > longer have "Mark As Spam" and "Mark Not as Spam" buttons in toolbars,
>> > forcing the Junk-Email options. What gives? Now, after opening Outlook
>> > once,
>> > if you close it, you need to reboot system to start it again? Safe
>> > mode
>> > is
>> > equally horrible. What did the update do? Anyone else having this
>> > problem?
>> > BTW Word 2007 also changed look and lost all original settings.
>> > --
>> > WallyG

>>
>>
>>



 
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jskahn
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      14th Oct 2008
I also lost my "Mark Not As Spam" buttons as well, without crashing.


"WallyG" wrote:

> Yesterday's updates caused Outlook 2007 to crash. Lost original layout, no
> longer have "Mark As Spam" and "Mark Not as Spam" buttons in toolbars,
> forcing the Junk-Email options. What gives? Now, after opening Outlook once,
> if you close it, you need to reboot system to start it again? Safe mode is
> equally horrible. What did the update do? Anyone else having this problem?
> BTW Word 2007 also changed look and lost all original settings.
> --
> WallyG

 
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Brian Tillman [MVP - Outlook]
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      14th Oct 2008
"jskahn" <(E-Mail Removed)> wrote in message
news:18C7F1DA-7089-4BE8-A279-(E-Mail Removed)...

>I also lost my "Mark Not As Spam" buttons as well, without crashing.


Outlook has no such button. It does have a "Not Junk" button in the
Standard Toolbar when you're viewing the Junk E-mail folder.
--
Brian Tillman [MVP-Outlook]

 
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jskahn
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      14th Oct 2008
My problem was caused by the McAfee plug-n being "disbled". Go to Outlook
Help|Disabled Items and enable McAfee add-in. It will restore the tol
bar...at least in my case.

"jskahn" wrote:

> I also lost my "Mark Not As Spam" buttons as well, without crashing.
>
>
> "WallyG" wrote:
>
> > Yesterday's updates caused Outlook 2007 to crash. Lost original layout, no
> > longer have "Mark As Spam" and "Mark Not as Spam" buttons in toolbars,
> > forcing the Junk-Email options. What gives? Now, after opening Outlook once,
> > if you close it, you need to reboot system to start it again? Safe mode is
> > equally horrible. What did the update do? Anyone else having this problem?
> > BTW Word 2007 also changed look and lost all original settings.
> > --
> > WallyG

 
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