I have had major problems with my computer software and I don’t know what to
do. The computer got so bad that I wiped the thing and started again but its
no better.
I can be working away or looking through the
internet and then the screen will go blank and the message displayed is that
it is not receiving a signal. Sometimes before it goes of I get a message
saying something about

ATI software has encountered a problem and needs to close down

Media centre receiver service has encountered a problem and needs to close.

Your video card or drivers are not compatible with media centre

I got the computer new it’s a fujitsu Siemens computer and its about 13
months old. It is fitted with Scaleoview T19-2, Radeon TM X700 and ATI
software if that means anything to anybody. I have had this problem for about
4 weeks and I have been onto the ATI site and loaded the latest drivers. What
else can I do apart from throw the thing out the window.
Please help
Regards
Alan
(E-Mail Removed)

Did you check to see:
That the Resolution or Refresh rate isn't set to high?
If any cables/cords/wires are loose?
If there is a possible link with a resolution included in Event Viewers error logs?

Test your RAM modules integrity. Run one of the tests for a few hours, less if you
get multiple errors from the start.
http://www.memtest86.com/
http://oca.microsoft.com/en/windiag.asp



Did you get the:
Catalyst® 6.12 Display Driver for Windows XP Media Center Edition
http://ati.amd.com/support/drivers/mce/radeonx-mce.html

If all of the above appears in order, before reinstalling boot to Safe Mode >
Device Manager and uninstall any/all listed Display devices, close out, reboot an
dreinstall the drivers/software.




--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375



"PapaTgash" <(E-Mail Removed)> wrote in message
news:2E9248E2-D0B3-4E95-AD37-(E-Mail Removed)...
>I have had major problems with my computer software and I don’t know what to
> do. The computer got so bad that I wiped the thing and started again but its
> no better.
> I can be working away or looking through the
> internet and then the screen will go blank and the message displayed is that
> it is not receiving a signal. Sometimes before it goes of I get a message
> saying something about
>
> ATI software has encountered a problem and needs to close down
>
> Media centre receiver service has encountered a problem and needs to close.
>
> Your video card or drivers are not compatible with media centre
>
> I got the computer new it’s a fujitsu Siemens computer and its about 13
> months old. It is fitted with Scaleoview T19-2, Radeon TM X700 and ATI
> software if that means anything to anybody. I have had this problem for about
> 4 weeks and I have been onto the ATI site and loaded the latest drivers. What
> else can I do apart from throw the thing out the window.
> Please help
> Regards
> Alan
> (E-Mail Removed)
>

"PapaTgash" <(E-Mail Removed)> wrote in message
news:2E9248E2-D0B3-4E95-AD37-(E-Mail Removed)...
>I have had major problems with my computer software and I don't know what
>to
> do. The computer got so bad that I wiped the thing and started again but
> its
> no better.
> I can be working away or looking through the
> internet and then the screen will go blank and the message displayed is
> that
> it is not receiving a signal. Sometimes before it goes of I get a message
> saying something about
>
> ATI software has encountered a problem and needs to close down
>
> Media centre receiver service has encountered a problem and needs to
> close.
>
> Your video card or drivers are not compatible with media centre
>
> I got the computer new it's a fujitsu Siemens computer and its about 13
> months old. It is fitted with Scaleoview T19-2, Radeon TM X700 and ATI
> software if that means anything to anybody. I have had this problem for
> about
> 4 weeks and I have been onto the ATI site and loaded the latest drivers.
> What
> else can I do apart from throw the thing out the window.
> Please help
> Regards
> Alan
> (E-Mail Removed)
>

Just a thought but were the drivers you downloaded from ATI for the XP media
center edition? I know if you install the regular XP drivers all sorts of
things can go wrong.

The disc’s I used to install the drivers are what the engineer used when he
came and installed the original software so I have no reason to question that
the disc’s are the correct ones. When I wiped the computer and installed the
original software there was a fault with the drivers CD which made the screen
go off again. I loaded the software again and it worked fine but it didn’t
install my graphics card or the ATI software. I had to install this from
there web site.

"bud" wrote:

>
> "PapaTgash" <(E-Mail Removed)> wrote in message
> news:2E9248E2-D0B3-4E95-AD37-(E-Mail Removed)...
> >I have had major problems with my computer software and I don't know what
> >to
> > do. The computer got so bad that I wiped the thing and started again but
> > its
> > no better.
> > I can be working away or looking through the
> > internet and then the screen will go blank and the message displayed is
> > that
> > it is not receiving a signal. Sometimes before it goes of I get a message
> > saying something about
> >
> > ATI software has encountered a problem and needs to close down
> >
> > Media centre receiver service has encountered a problem and needs to
> > close.
> >
> > Your video card or drivers are not compatible with media centre
> >
> > I got the computer new it's a fujitsu Siemens computer and its about 13
> > months old. It is fitted with Scaleoview T19-2, Radeon TM X700 and ATI
> > software if that means anything to anybody. I have had this problem for
> > about
> > 4 weeks and I have been onto the ATI site and loaded the latest drivers.
> > What
> > else can I do apart from throw the thing out the window.
> > Please help
> > Regards
> > Alan
> > (E-Mail Removed)
> >
>
> Just a thought but were the drivers you downloaded from ATI for the XP media
> center edition? I know if you install the regular XP drivers all sorts of
> things can go wrong.
>
>
>