Instant Search works, but when the additional criteria list (e.g., from,
subject, etc.) is opened, all of the fields are greyed out and unavailable.
This is a recent thing - always worked fine previously.

I and a few other colleagues are also having this problem, and hope someone
replies to this question.

"dc" wrote:

> Instant Search works, but when the additional criteria list (e.g., from,
> subject, etc.) is opened, all of the fields are greyed out and unavailable.
> This is a recent thing - always worked fine previously.
>

We are also experiencing this, but cannot say when it started. Does anyone
know the answer? Thanks!

Under the Instant Search window, there is a message that says "Click here to
enable Instant Search". When you do that, Windows Desktop is loaded onto
your computer, and must be downloaded for those Advanced Search windows to
be available.

"SaveTheMonarchButterflies" wrote:

> We are also experiencing this, but cannot say when it started. Does anyone
> know the answer? Thanks!

Nope. No message of that description is visible.

"LisaK" wrote:

> Under the Instant Search window, there is a message that says "Click here to
> enable Instant Search". When you do that, Windows Desktop is loaded onto
> your computer, and must be downloaded for those Advanced Search windows to
> be available.
>
> "SaveTheMonarchButterflies" wrote:
>
> > We are also experiencing this, but cannot say when it started. Does anyone
> > know the answer? Thanks!