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Adobe Acrobat conflict with Outlook after installation of Office XP SP3

 
 
Ted Elfer
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      11th Apr 2004
I recently installed Adobe Acrobat 6.0 and MS Office SP 3 - on the
same day. Since then, every time I want to send an e-mail I get a
pop-up screen advising me that "another program is trying to access
the addresses stored in Outlook"

I could not find anything in Outlook to adjust or identify the cause
of the problem.

I used WinXP "restore" to remove SP 3 and the error messages stopped.
but they started again when I reinstalled it.

The same thing happened when I uninstalled and re-installed Adobe
Acrobat.

Did any of you guys come across anything like this?

Ted
 
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neo [mvp outlook]
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Posts: n/a
 
      11th Apr 2004
Known issue and try disabling Word as your e-mail editor. (The Adobe addin
is trying to read the body of the message. SP3 added additional security
blocks to stop viruses/worms from trying to gather more e-mail addys.)


"Ted Elfer" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> I recently installed Adobe Acrobat 6.0 and MS Office SP 3 - on the
> same day. Since then, every time I want to send an e-mail I get a
> pop-up screen advising me that "another program is trying to access
> the addresses stored in Outlook"
>
> I could not find anything in Outlook to adjust or identify the cause
> of the problem.
>
> I used WinXP "restore" to remove SP 3 and the error messages stopped.
> but they started again when I reinstalled it.
>
> The same thing happened when I uninstalled and re-installed Adobe
> Acrobat.
>
> Did any of you guys come across anything like this?
>
> Ted



 
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Guest
Posts: n/a
 
      26th Apr 2004
I have the same problem, and I want to use Word as my
default e-mail editor, and I want to use Adobe.

It would be nice to be able to set a default response in
the popup, so that I don't always have to click on
the "No" button.

There must be a user-friendlier way to do this.

Hergen


>-----Original Message-----
>Known issue and try disabling Word as your e-mail

editor. (The Adobe addin
>is trying to read the body of the message. SP3 added

additional security
>blocks to stop viruses/worms from trying to gather more

e-mail addys.)
>
>
>"Ted Elfer" <(E-Mail Removed)> wrote in message
>news:(E-Mail Removed)...
>> I recently installed Adobe Acrobat 6.0 and MS Office

SP 3 - on the
>> same day. Since then, every time I want to send an e-

mail I get a
>> pop-up screen advising me that "another program is

trying to access
>> the addresses stored in Outlook"
>>
>> I could not find anything in Outlook to adjust or

identify the cause
>> of the problem.
>>
>> I used WinXP "restore" to remove SP 3 and the error

messages stopped.
>> but they started again when I reinstalled it.
>>
>> The same thing happened when I uninstalled and re-

installed Adobe
>> Acrobat.
>>
>> Did any of you guys come across anything like this?
>>
>> Ted

>
>
>.
>

 
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neo [mvp outlook]
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Posts: n/a
 
      26th Apr 2004
I wish I had something better to report, but there isn't a way to configure
that dialog.

<(E-Mail Removed)> wrote in message
news:054701c42b21$ab0652d0$(E-Mail Removed)...
> I have the same problem, and I want to use Word as my
> default e-mail editor, and I want to use Adobe.
>
> It would be nice to be able to set a default response in
> the popup, so that I don't always have to click on
> the "No" button.
>
> There must be a user-friendlier way to do this.
>
> Hergen
>
>
> >-----Original Message-----
> >Known issue and try disabling Word as your e-mail

> editor. (The Adobe addin
> >is trying to read the body of the message. SP3 added

> additional security
> >blocks to stop viruses/worms from trying to gather more

> e-mail addys.)
> >
> >
> >"Ted Elfer" <(E-Mail Removed)> wrote in message
> >news:(E-Mail Removed)...
> >> I recently installed Adobe Acrobat 6.0 and MS Office

> SP 3 - on the
> >> same day. Since then, every time I want to send an e-

> mail I get a
> >> pop-up screen advising me that "another program is

> trying to access
> >> the addresses stored in Outlook"
> >>
> >> I could not find anything in Outlook to adjust or

> identify the cause
> >> of the problem.
> >>
> >> I used WinXP "restore" to remove SP 3 and the error

> messages stopped.
> >> but they started again when I reinstalled it.
> >>
> >> The same thing happened when I uninstalled and re-

> installed Adobe
> >> Acrobat.
> >>
> >> Did any of you guys come across anything like this?
> >>
> >> Ted

> >
> >
> >.
> >



 
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Diane Poremsky [MVP]
Guest
Posts: n/a
 
      26th Apr 2004
Do you really use the Adobe options shown on the Outlook toolbar? If not,
you can disable just the outlook integration - see http://www.slipstick.com/outlook/ol2002sp3.htm#problems
for instructions. Otherwise, you'll need to use ClickYes (not recommended
as it will say yes to warnings triggered by viruses too) or convert files
to pdf before sending by email.

On 25 Apr 2004 20:01, <(E-Mail Removed)> wrote:
>I have the same problem, and I want to use Word as my
>default e-mail editor, and I want to use Adobe.
>
>It would be nice to be able to set a default response in
>the popup, so that I don't always have to click on
>the "No" button.
>



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

[Posted using NewsLook NNTP add-in for Outlook]


 
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