I am logged in as an administrator but I am unable to set time & date, I
cannot get to add & remove programs, I cannot view or change settings on the
firewall, etc. I createed and new admin account and when I log in with this
account, nothing loads, I get my desktop background, but no icons and no
taskbar. When I try to go into safe mode, the computer just hangs. Any ideas
or help is appreciated. I am running windows xp pro service pack 2. I have
ran spyware, malware, and trendmicro and norton scans and nothing is picked
up. Ran Hijack thias and nothing out of the ordinary is listed. IO cannot
open norton antivirus using the desktop icon either??????? Its like half of
my permissions are gon.
Help

Click Start > Run > type in "control userpasswords2", without quotes. The
users accounts dialog that appears, set the appropriate administrative
priviledges for your account, by the selecting the properties of your
account.

Andre Da Costa


"jstevens-(E-Mail Removed)"
<jstevens-(E-Mail Removed)@discussions.microsoft.com> wrote in
message news:356463DE-BB83-4743-81E5-(E-Mail Removed)...
>I am logged in as an administrator but I am unable to set time & date, I
> cannot get to add & remove programs, I cannot view or change settings on
> the
> firewall, etc. I createed and new admin account and when I log in with
> this
> account, nothing loads, I get my desktop background, but no icons and no
> taskbar. When I try to go into safe mode, the computer just hangs. Any
> ideas
> or help is appreciated. I am running windows xp pro service pack 2. I have
> ran spyware, malware, and trendmicro and norton scans and nothing is
> picked
> up. Ran Hijack thias and nothing out of the ordinary is listed. IO cannot
> open norton antivirus using the desktop icon either??????? Its like half
> of
> my permissions are gon.
> Help

Andre,
I was unable to run any commands. Upon further research I
had the msupdate worm, known as the w32.Protoride.worm.,
I was able to download the fix from symantec on another
computer. I do not know why I pay for antivirus security.
Norton did not see it, stinger did not see it, trendmicro
did not see it, finally Panda Soft found it. While Panda
Soft caught the virus, I still had to change registry
settings, turn off system restore, etc., etc.... Thanks
for your suggestion though.
John
>-----Original Message-----
>Click Start > Run > type in "control userpasswords2",
without quotes. The
>users accounts dialog that appears, set the appropriate
administrative
>priviledges for your account, by the selecting the
properties of your
>account.
>
>Andre Da Costa
>
>
>"jstevens-(E-Mail Removed)"
><jstevens-
(E-Mail Removed)@discussions.microsoft.com>
wrote in
>message news:356463DE-BB83-4743-81E5-
(E-Mail Removed)...
>>I am logged in as an administrator but I am unable to
set time & date, I
>> cannot get to add & remove programs, I cannot view or
change settings on
>> the
>> firewall, etc. I createed and new admin account and
when I log in with
>> this
>> account, nothing loads, I get my desktop background,
but no icons and no
>> taskbar. When I try to go into safe mode, the computer
just hangs. Any
>> ideas
>> or help is appreciated. I am running windows xp pro
service pack 2. I have
>> ran spyware, malware, and trendmicro and norton scans
and nothing is
>> picked
>> up. Ran Hijack thias and nothing out of the ordinary
is listed. IO cannot
>> open norton antivirus using the desktop icon
either??????? Its like half
>> of
>> my permissions are gon.
>> Help
>
>
>.
>

I have the same problem.most of shrtcats and exe wont work, after trying to
erase msupdate! norton also stopped loading!
did you find a way to restore your computer?

help....

"jstevens-(E-Mail Removed)" wrote:

> I am logged in as an administrator but I am unable to set time & date, I
> cannot get to add & remove programs, I cannot view or change settings on the
> firewall, etc. I createed and new admin account and when I log in with this
> account, nothing loads, I get my desktop background, but no icons and no
> taskbar. When I try to go into safe mode, the computer just hangs. Any ideas
> or help is appreciated. I am running windows xp pro service pack 2. I have
> ran spyware, malware, and trendmicro and norton scans and nothing is picked
> up. Ran Hijack thias and nothing out of the ordinary is listed. IO cannot
> open norton antivirus using the desktop icon either??????? Its like half of
> my permissions are gon.
> Help

Looks like you need to re-install Windows

"Zvi" <(E-Mail Removed)> wrote in message
news:CA64C249-7695-4EBC-A691-(E-Mail Removed)...
>I have the same problem.most of shrtcats and exe wont work, after trying to
> erase msupdate! norton also stopped loading!
> did you find a way to restore your computer?
>
> help....
>
> "jstevens-(E-Mail Removed)" wrote:
>
>> I am logged in as an administrator but I am unable to set time & date, I
>> cannot get to add & remove programs, I cannot view or change settings on
>> the
>> firewall, etc. I createed and new admin account and when I log in with
>> this
>> account, nothing loads, I get my desktop background, but no icons and no
>> taskbar. When I try to go into safe mode, the computer just hangs. Any
>> ideas
>> or help is appreciated. I am running windows xp pro service pack 2. I
>> have
>> ran spyware, malware, and trendmicro and norton scans and nothing is
>> picked
>> up. Ran Hijack thias and nothing out of the ordinary is listed. IO cannot
>> open norton antivirus using the desktop icon either??????? Its like half
>> of
>> my permissions are gon.
>> Help