XP/SP2.... In order to correct a Norton Anti-Virus problem,
I was asked to "Sign on as Administrator". In the years I've
used XP, I never had to do so. I do Start>>Log Off and I see
a choice of Switch User/Log Off but I don't see any different
log on. I am now, and have always been, the sole owner and user
of this computer and I'd have assumed that I'm automatically the
"Administrator". Can someone tell me how to specifically start up
and "Sign on as Administrator?"

Thank you.

There is a hidden 'Administrator' account (the account name is:
Administrator) in Windows.
The default password for this hidden account is normally blank (none).

For XP Home users:
Boot the computer into Safe Mode
Do this by pressing the F8 key (several times) after the Power On Self Test
is finished,
and until the Start menu appears.
This will get you to the correct menu window.

Once in Safe Mode,
you will see the normally hidden Administrator account
and any other accounts.
(Note: Accounts are displayed alphabetically).

Use the mouse or Up/down arrow keys to highlight the 'Administrator'
account.
The default password is a blank (no password required).

For XP Pro users:
You do not need to go into Safe Mode.
At the Welcome Screen, do/press the Ctrl-Alt-Del keys twice
to display the Windows logon box.
Type in "Administrator" (without the quotes),
by default the password is blank, no password need be entered.


--
JS
http://www.pagestart.com



"William B. Lurie" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> XP/SP2.... In order to correct a Norton Anti-Virus problem,
> I was asked to "Sign on as Administrator". In the years I've
> used XP, I never had to do so. I do Start>>Log Off and I see
> a choice of Switch User/Log Off but I don't see any different
> log on. I am now, and have always been, the sole owner and user
> of this computer and I'd have assumed that I'm automatically the
> "Administrator". Can someone tell me how to specifically start up
> and "Sign on as Administrator?"
>
> Thank you.

Thank you, JS.
I'm in XP Home, and I was aware of the Admin account
via Safe Mode, but thought they wanted me to get
there without a full reboot.

JS wrote:
> There is a hidden 'Administrator' account (the account name is:
> Administrator) in Windows.
> The default password for this hidden account is normally blank (none).
>
> For XP Home users:
> Boot the computer into Safe Mode
> Do this by pressing the F8 key (several times) after the Power On Self Test
> is finished,
> and until the Start menu appears.
> This will get you to the correct menu window.
>
> Once in Safe Mode,
> you will see the normally hidden Administrator account
> and any other accounts.
> (Note: Accounts are displayed alphabetically).
>
> Use the mouse or Up/down arrow keys to highlight the 'Administrator'
> account.
> The default password is a blank (no password required).
>
> For XP Pro users:
> You do not need to go into Safe Mode.
> At the Welcome Screen, do/press the Ctrl-Alt-Del keys twice
> to display the Windows logon box.
> Type in "Administrator" (without the quotes),
> by default the password is blank, no password need be entered.
>
>

William B. Lurie wrote:
> XP/SP2.... In order to correct a Norton Anti-Virus problem,
> I was asked to "Sign on as Administrator". In the years I've
> used XP, I never had to do so. I do Start>>Log Off and I see
> a choice of Switch User/Log Off but I don't see any different
> log on. I am now, and have always been, the sole owner and user
> of this computer and I'd have assumed that I'm automatically the
> "Administrator". Can someone tell me how to specifically start up
> and "Sign on as Administrator?"

Try this:

Start | Control Panel | User Accounts

Underneath "or pick an account to change" how many accounts (other than
"Guest") are listed? What does it say under the account you normally
use -- "Computer administrator" or "Limited"?

If it says "Computer administrator" and if Norton is instructing you to
"Sign on as Administrator", then I would contact their support since you
are already paying for it.

Then again, you could always ditch Norton. :-)

Daave wrote:
> William B. Lurie wrote:
>> XP/SP2.... In order to correct a Norton Anti-Virus problem,
>> I was asked to "Sign on as Administrator". In the years I've
>> used XP, I never had to do so. I do Start>>Log Off and I see
>> a choice of Switch User/Log Off but I don't see any different
>> log on. I am now, and have always been, the sole owner and user
>> of this computer and I'd have assumed that I'm automatically the
>> "Administrator". Can someone tell me how to specifically start up
>> and "Sign on as Administrator?"
>
> Try this:
>
> Start | Control Panel | User Accounts
>
> Underneath "or pick an account to change" how many accounts (other than
> "Guest") are listed? What does it say under the account you normally
> use -- "Computer administrator" or "Limited"?
>
> If it says "Computer administrator" and if Norton is instructing you to
> "Sign on as Administrator", then I would contact their support since you
> are already paying for it.
>
> Then again, you could always ditch Norton. :-)
>
>
Au contraire, Dave, I have found their Chat support a tremendous
improvement over their old stiff unhelpful ways. Between times,
they took control and fixed the glitch. I guess i"m one of the'few
people who are happy with them.

What did they do to fix it?

--
JS
http://www.pagestart.com



"William B. Lurie" <(E-Mail Removed)> wrote in message
news:u5%23%(E-Mail Removed)...
> Daave wrote:
>> William B. Lurie wrote:
>>> XP/SP2.... In order to correct a Norton Anti-Virus problem,
>>> I was asked to "Sign on as Administrator". In the years I've
>>> used XP, I never had to do so. I do Start>>Log Off and I see
>>> a choice of Switch User/Log Off but I don't see any different
>>> log on. I am now, and have always been, the sole owner and user
>>> of this computer and I'd have assumed that I'm automatically the
>>> "Administrator". Can someone tell me how to specifically start up
>>> and "Sign on as Administrator?"
>>
>> Try this:
>>
>> Start | Control Panel | User Accounts
>>
>> Underneath "or pick an account to change" how many accounts (other than
>> "Guest") are listed? What does it say under the account you normally
>> use -- "Computer administrator" or "Limited"?
>>
>> If it says "Computer administrator" and if Norton is instructing you to
>> "Sign on as Administrator", then I would contact their support since you
>> are already paying for it.
>>
>> Then again, you could always ditch Norton. :-)
> Au contraire, Dave, I have found their Chat support a tremendous
> improvement over their old stiff unhelpful ways. Between times,
> they took control and fixed the glitch. I guess i"m one of the'few people
> who are happy with them.

William B. Lurie wrote:
> Daave wrote:
>> William B. Lurie wrote:
>>> XP/SP2.... In order to correct a Norton Anti-Virus problem,
>>> I was asked to "Sign on as Administrator". In the years I've
>>> used XP, I never had to do so. I do Start>>Log Off and I see
>>> a choice of Switch User/Log Off but I don't see any different
>>> log on. I am now, and have always been, the sole owner and user
>>> of this computer and I'd have assumed that I'm automatically the
>>> "Administrator". Can someone tell me how to specifically start up
>>> and "Sign on as Administrator?"
>>
>> Try this:
>>
>> Start | Control Panel | User Accounts
>>
>> Underneath "or pick an account to change" how many accounts (other
>> than "Guest") are listed? What does it say under the account you
>> normally use -- "Computer administrator" or "Limited"?
>>
>> If it says "Computer administrator" and if Norton is instructing you
>> to "Sign on as Administrator", then I would contact their support
>> since you are already paying for it.
>>
>> Then again, you could always ditch Norton. :-)
>>
>>
> Au contraire, Dave, I have found their Chat support a tremendous
> improvement over their old stiff unhelpful ways. Between times,
> they took control and fixed the glitch. I guess i"m one of the'few
> people who are happy with them.

If you like 'em, keep 'em.

So is your account "compter administator"? Never assume. :-)

Daave wrote:
> William B. Lurie wrote:
>> Daave wrote:
>>> William B. Lurie wrote:
>>>> XP/SP2.... In order to correct a Norton Anti-Virus problem,
>>>> I was asked to "Sign on as Administrator". In the years I've
>>>> used XP, I never had to do so. I do Start>>Log Off and I see
>>>> a choice of Switch User/Log Off but I don't see any different
>>>> log on. I am now, and have always been, the sole owner and user
>>>> of this computer and I'd have assumed that I'm automatically the
>>>> "Administrator". Can someone tell me how to specifically start up
>>>> and "Sign on as Administrator?"
>>> Try this:
>>>
>>> Start | Control Panel | User Accounts
>>>
>>> Underneath "or pick an account to change" how many accounts (other
>>> than "Guest") are listed? What does it say under the account you
>>> normally use -- "Computer administrator" or "Limited"?
>>>
>>> If it says "Computer administrator" and if Norton is instructing you
>>> to "Sign on as Administrator", then I would contact their support
>>> since you are already paying for it.
>>>
>>> Then again, you could always ditch Norton. :-)
>>>
>>>
>> Au contraire, Dave, I have found their Chat support a tremendous
>> improvement over their old stiff unhelpful ways. Between times,
>> they took control and fixed the glitch. I guess i"m one of the'few
>> people who are happy with them.
>
> If you like 'em, keep 'em.
>
> So is your account "compter administator"? Never assume. :-)
>
>
My main sign-on account is "Compaq Owner". To get to the
"Administrator" account, I have to go to Safe Mode, and
then I get a choice of "Compaq Owner" or "Administrator".
Same guy. I get to wear two hats.

JS wrote:
> What did they do to fix it?
>
The problem was that my Norton Anti Virus had some
glitch where I couldn't do a Live Update of my A-V
definitions, but their snoopware said I had to. They
went online and took control of my machine remotely,
downloaded a patch of theirs and executed it, and
the problem was solved. Their Chat service has short
waiting time, and many many efficient technician/analysts.
I used to bitch about their poor service, but not any
more.

William B. Lurie wrote:
> Daave wrote:
>> William B. Lurie wrote:
>>> Daave wrote:
>>>> William B. Lurie wrote:
>>>>> XP/SP2.... In order to correct a Norton Anti-Virus problem,
>>>>> I was asked to "Sign on as Administrator". In the years I've
>>>>> used XP, I never had to do so. I do Start>>Log Off and I see
>>>>> a choice of Switch User/Log Off but I don't see any different
>>>>> log on. I am now, and have always been, the sole owner and user
>>>>> of this computer and I'd have assumed that I'm automatically the
>>>>> "Administrator". Can someone tell me how to specifically start up
>>>>> and "Sign on as Administrator?"
>>>> Try this:
>>>>
>>>> Start | Control Panel | User Accounts
>>>>
>>>> Underneath "or pick an account to change" how many accounts (other
>>>> than "Guest") are listed? What does it say under the account you
>>>> normally use -- "Computer administrator" or "Limited"?
>>>>
>>>> If it says "Computer administrator" and if Norton is instructing
>>>> you to "Sign on as Administrator", then I would contact their
>>>> support since you are already paying for it.
>>>>
>>>> Then again, you could always ditch Norton. :-)
>>>>
>>>>
>>> Au contraire, Dave, I have found their Chat support a tremendous
>>> improvement over their old stiff unhelpful ways. Between times,
>>> they took control and fixed the glitch. I guess i"m one of the'few
>>> people who are happy with them.
>>
>> If you like 'em, keep 'em.
>>
>> So is your account "compter administator"? Never assume. :-)
>>
>>
> My main sign-on account is "Compaq Owner". To get to the
> "Administrator" account, I have to go to Safe Mode, and
> then I get a choice of "Compaq Owner" or "Administrator".
> Same guy. I get to wear two hats.

Once more...

Is the account which is called "Compaq Owner" administrative or limited?
(Follow my "Try This" instructions above.) Note that I am *not*
referring whatsoever to the built-in Administrator account which in XP
Home may only be accessed via Safe Mode. Is this the only account you
have?

Have you contacted Norton yet, and if so, did they provide a solution?
If so, please post it so others may learn.