I have HP pavilion zv5000 laptop running Windows XP Pro version 2002 Service
Pack 3 with all recent upgrades. I can not access folder c:\documents and
settings\administrator. It was my daughter’s laptop and she forgot windows
user password. Fortunately she had only user password, so I was able to log
in using Administrator for the user name and blank password. After logging in
as administrator I changed both user name and password for both user and
administrator account. I used the same user name and password for both
accounts. I noticed when I do alt ctrl del twice on the HP Logon page after
windows start that Windows XP Pro logon window pops up with “hp” pre typed in
the user name field. Also, in Computer Management utilities there are four
Support accounts and one of those is HP’s. Is Administrator folder password
protected by one of these Support Group? How can I find out, and unlock it.
I found this locked folder why trying to stop AIM from loading on startup,
and to delete some icons from the right side of the Task Bar by the clock. I
still can not figure it up. Can you help with this too please?

Thanks,

Radek

"Radek" <(E-Mail Removed)> wrote in message
news:3FA0DA5A-4CCB-4CF1-8286-(E-Mail Removed)...
>I have HP pavilion zv5000 laptop running Windows XP Pro version 2002
>Service
> Pack 3 with all recent upgrades. I can not access folder c:\documents and
> settings\administrator. It was my daughter's laptop and she forgot windows
> user password. Fortunately she had only user password, so I was able to
> log
> in using Administrator for the user name and blank password. After logging
> in
> as administrator I changed both user name and password for both user and
> administrator account. I used the same user name and password for both
> accounts. I noticed when I do alt ctrl del twice on the HP Logon page
> after
> windows start that Windows XP Pro logon window pops up with "hp" pre typed
> in
> the user name field. Also, in Computer Management utilities there are four
> Support accounts and one of those is HP's. Is Administrator folder
> password
> protected by one of these Support Group? How can I find out, and unlock
> it.
> I found this locked folder why trying to stop AIM from loading on startup,
> and to delete some icons from the right side of the Task Bar by the clock.
> I
> still can not figure it up. Can you help with this too please?
>
> Thanks,
>
> Radek

If you cannot access a folder while logged on as Administrator then you need
to seize ownership of it. Click Start / Help and look for help on Ownership
if unsure how it's done.

Hi Pegasus,
I followed your instructions, but when I open properties windows for this or
any other folder there is no security tab. Meantime I opened "Owner" column
in the explorer, and it shows Administrators. Also, The "date Created" and
"Date Modified" show 2/12/2004, which is the about time my daughter got
refurbished replacement laptop from HP service. What do I do next?
Please let me know,
Radek

"Pegasus [MVP]" wrote:

>
> "Radek" <(E-Mail Removed)> wrote in message
> news:3FA0DA5A-4CCB-4CF1-8286-(E-Mail Removed)...
> >I have HP pavilion zv5000 laptop running Windows XP Pro version 2002
> >Service
> > Pack 3 with all recent upgrades. I can not access folder c:\documents and
> > settings\administrator. It was my daughter's laptop and she forgot windows
> > user password. Fortunately she had only user password, so I was able to
> > log
> > in using Administrator for the user name and blank password. After logging
> > in
> > as administrator I changed both user name and password for both user and
> > administrator account. I used the same user name and password for both
> > accounts. I noticed when I do alt ctrl del twice on the HP Logon page
> > after
> > windows start that Windows XP Pro logon window pops up with "hp" pre typed
> > in
> > the user name field. Also, in Computer Management utilities there are four
> > Support accounts and one of those is HP's. Is Administrator folder
> > password
> > protected by one of these Support Group? How can I find out, and unlock
> > it.
> > I found this locked folder why trying to stop AIM from loading on startup,
> > and to delete some icons from the right side of the Task Bar by the clock.
> > I
> > still can not figure it up. Can you help with this too please?
> >
> > Thanks,
> >
> > Radek
>
> If you cannot access a folder while logged on as Administrator then you need
> to seize ownership of it. Click Start / Help and look for help on Ownership
> if unsure how it's done.
>
>
>

Radek wrote:

> Hi Pegasus,
> I followed your instructions, but when I open properties windows for this
> or any other folder there is no security tab. Meantime I opened "Owner"
> column in the explorer, and it shows Administrators. Also, The "date
> Created" and "Date Modified" show 2/12/2004, which is the about time my
> daughter got refurbished replacement laptop from HP service. What do I do
> next? Please let me know,
> Radek

Refurbished laptop with user accounts you can't get into = restore to
factory condition. Press F10 as the computer is starting up to get into
HP's recovery process. Click the Advanced options and do a full destructive
factory restore.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

OK, let's put this to the test. Please do this:
1. Log on as Administrator
2. Click Start / Run
3. Type the three letters cmd
4. Click the OK button.
5. Type the following commands **verbatim**: Press Enter after each command.
echo %date% %time% >> c:\test.txt
set user >> c:\test.txt
subinacl /file "c:\documents and settings\administrator" | find /i
"owner" >> c:\test.txt
cacls "c:\documents and settings\administrator" 1>> c:\test.txt 2>>&1
dir "c:\documents and settings\administrator" 1>> c:\test.txt 2>>&1
copy %comspec% "c:\documents and settings\administrator" 1>>
c:\test.txt 2>>&1
notepad c:\test.txt
6. Paste the contents of c:\test.txt into your reply.

You can download subinacl.exe as part of the Windows Resource Kit from the
Microsoft site or from the following link (but only for a limited period):
http://www.hotlinkfiles.com/files/25...p/subinacl.exe


"Radek" <(E-Mail Removed)> wrote in message
news:88727550-F3A6-4DAB-8178-(E-Mail Removed)...
> Hi Pegasus,
> I followed your instructions, but when I open properties windows for this
> or
> any other folder there is no security tab. Meantime I opened "Owner"
> column
> in the explorer, and it shows Administrators. Also, The "date Created" and
> "Date Modified" show 2/12/2004, which is the about time my daughter got
> refurbished replacement laptop from HP service. What do I do next?
> Please let me know,
> Radek
>
> "Pegasus [MVP]" wrote:
>
>>
>> "Radek" <(E-Mail Removed)> wrote in message
>> news:3FA0DA5A-4CCB-4CF1-8286-(E-Mail Removed)...
>> >I have HP pavilion zv5000 laptop running Windows XP Pro version 2002
>> >Service
>> > Pack 3 with all recent upgrades. I can not access folder c:\documents
>> > and
>> > settings\administrator. It was my daughter's laptop and she forgot
>> > windows
>> > user password. Fortunately she had only user password, so I was able to
>> > log
>> > in using Administrator for the user name and blank password. After
>> > logging
>> > in
>> > as administrator I changed both user name and password for both user
>> > and
>> > administrator account. I used the same user name and password for both
>> > accounts. I noticed when I do alt ctrl del twice on the HP Logon page
>> > after
>> > windows start that Windows XP Pro logon window pops up with "hp" pre
>> > typed
>> > in
>> > the user name field. Also, in Computer Management utilities there are
>> > four
>> > Support accounts and one of those is HP's. Is Administrator folder
>> > password
>> > protected by one of these Support Group? How can I find out, and unlock
>> > it.
>> > I found this locked folder why trying to stop AIM from loading on
>> > startup,
>> > and to delete some icons from the right side of the Task Bar by the
>> > clock.
>> > I
>> > still can not figure it up. Can you help with this too please?
>> >
>> > Thanks,
>> >
>> > Radek
>>
>> If you cannot access a folder while logged on as Administrator then you
>> need
>> to seize ownership of it. Click Start / Help and look for help on
>> Ownership
>> if unsure how it's done.
>>
>>
>>

Pegasus,
I need some clarification. DOS does not recognize subinacl.

"Pegasus [MVP]" wrote:

> OK, let's put this to the test. Please do this:
> 1. Log on as Administrator
> 2. Click Start / Run
> 3. Type the three letters cmd
> 4. Click the OK button.
> 5. Type the following commands **verbatim**: Press Enter after each command.
> echo %date% %time% >> c:\test.txt
> set user >> c:\test.txt
> subinacl /file "c:\documents and settings\administrator" | find /i
> "owner" >> c:\test.txt
> cacls "c:\documents and settings\administrator" 1>> c:\test.txt 2>>&1
> dir "c:\documents and settings\administrator" 1>> c:\test.txt 2>>&1
> copy %comspec% "c:\documents and settings\administrator" 1>>
> c:\test.txt 2>>&1
> notepad c:\test.txt
> 6. Paste the contents of c:\test.txt into your reply.
>
> You can download subinacl.exe as part of the Windows Resource Kit from the
> Microsoft site or from the following link (but only for a limited period):
> http://www.hotlinkfiles.com/files/25...p/subinacl.exe
>
>
> "Radek" <(E-Mail Removed)> wrote in message
> news:88727550-F3A6-4DAB-8178-(E-Mail Removed)...
> > Hi Pegasus,
> > I followed your instructions, but when I open properties windows for this
> > or
> > any other folder there is no security tab. Meantime I opened "Owner"
> > column
> > in the explorer, and it shows Administrators. Also, The "date Created" and
> > "Date Modified" show 2/12/2004, which is the about time my daughter got
> > refurbished replacement laptop from HP service. What do I do next?
> > Please let me know,
> > Radek
> >
> > "Pegasus [MVP]" wrote:
> >
> >>
> >> "Radek" <(E-Mail Removed)> wrote in message
> >> news:3FA0DA5A-4CCB-4CF1-8286-(E-Mail Removed)...
> >> >I have HP pavilion zv5000 laptop running Windows XP Pro version 2002
> >> >Service
> >> > Pack 3 with all recent upgrades. I can not access folder c:\documents
> >> > and
> >> > settings\administrator. It was my daughter's laptop and she forgot
> >> > windows
> >> > user password. Fortunately she had only user password, so I was able to
> >> > log
> >> > in using Administrator for the user name and blank password. After
> >> > logging
> >> > in
> >> > as administrator I changed both user name and password for both user
> >> > and
> >> > administrator account. I used the same user name and password for both
> >> > accounts. I noticed when I do alt ctrl del twice on the HP Logon page
> >> > after
> >> > windows start that Windows XP Pro logon window pops up with "hp" pre
> >> > typed
> >> > in
> >> > the user name field. Also, in Computer Management utilities there are
> >> > four
> >> > Support accounts and one of those is HP's. Is Administrator folder
> >> > password
> >> > protected by one of these Support Group? How can I find out, and unlock
> >> > it.
> >> > I found this locked folder why trying to stop AIM from loading on
> >> > startup,
> >> > and to delete some icons from the right side of the Task Bar by the
> >> > clock.
> >> > I
> >> > still can not figure it up. Can you help with this too please?
> >> >
> >> > Thanks,
> >> >
> >> > Radek
> >>
> >> If you cannot access a folder while logged on as Administrator then you
> >> need
> >> to seize ownership of it. Click Start / Help and look for help on
> >> Ownership
> >> if unsure how it's done.
> >>
> >>
> >>
>
>
>

Read my *detailed* reply. I said where you could get it from.

"Radek" <(E-Mail Removed)> wrote in message
news:5703372D-1742-4110-9871-(E-Mail Removed)...
> Pegasus,
> I need some clarification. DOS does not recognize subinacl.
>
> "Pegasus [MVP]" wrote:
>
>> OK, let's put this to the test. Please do this:
>> 1. Log on as Administrator
>> 2. Click Start / Run
>> 3. Type the three letters cmd
>> 4. Click the OK button.
>> 5. Type the following commands **verbatim**: Press Enter after each
>> command.
>> echo %date% %time% >> c:\test.txt
>> set user >> c:\test.txt
>> subinacl /file "c:\documents and settings\administrator" | find /i
>> "owner" >> c:\test.txt
>> cacls "c:\documents and settings\administrator" 1>> c:\test.txt
>> 2>>&1
>> dir "c:\documents and settings\administrator" 1>> c:\test.txt 2>>&1
>> copy %comspec% "c:\documents and settings\administrator" 1>>
>> c:\test.txt 2>>&1
>> notepad c:\test.txt
>> 6. Paste the contents of c:\test.txt into your reply.
>>
>> You can download subinacl.exe as part of the Windows Resource Kit from
>> the
>> Microsoft site or from the following link (but only for a limited
>> period):
>> http://www.hotlinkfiles.com/files/25...p/subinacl.exe
>>
>>
>> "Radek" <(E-Mail Removed)> wrote in message
>> news:88727550-F3A6-4DAB-8178-(E-Mail Removed)...
>> > Hi Pegasus,
>> > I followed your instructions, but when I open properties windows for
>> > this
>> > or
>> > any other folder there is no security tab. Meantime I opened "Owner"
>> > column
>> > in the explorer, and it shows Administrators. Also, The "date Created"
>> > and
>> > "Date Modified" show 2/12/2004, which is the about time my daughter got
>> > refurbished replacement laptop from HP service. What do I do next?
>> > Please let me know,
>> > Radek
>> >
>> > "Pegasus [MVP]" wrote:
>> >
>> >>
>> >> "Radek" <(E-Mail Removed)> wrote in message
>> >> news:3FA0DA5A-4CCB-4CF1-8286-(E-Mail Removed)...
>> >> >I have HP pavilion zv5000 laptop running Windows XP Pro version 2002
>> >> >Service
>> >> > Pack 3 with all recent upgrades. I can not access folder
>> >> > c:\documents
>> >> > and
>> >> > settings\administrator. It was my daughter's laptop and she forgot
>> >> > windows
>> >> > user password. Fortunately she had only user password, so I was able
>> >> > to
>> >> > log
>> >> > in using Administrator for the user name and blank password. After
>> >> > logging
>> >> > in
>> >> > as administrator I changed both user name and password for both user
>> >> > and
>> >> > administrator account. I used the same user name and password for
>> >> > both
>> >> > accounts. I noticed when I do alt ctrl del twice on the HP Logon
>> >> > page
>> >> > after
>> >> > windows start that Windows XP Pro logon window pops up with "hp" pre
>> >> > typed
>> >> > in
>> >> > the user name field. Also, in Computer Management utilities there
>> >> > are
>> >> > four
>> >> > Support accounts and one of those is HP's. Is Administrator folder
>> >> > password
>> >> > protected by one of these Support Group? How can I find out, and
>> >> > unlock
>> >> > it.
>> >> > I found this locked folder why trying to stop AIM from loading on
>> >> > startup,
>> >> > and to delete some icons from the right side of the Task Bar by the
>> >> > clock.
>> >> > I
>> >> > still can not figure it up. Can you help with this too please?
>> >> >
>> >> > Thanks,
>> >> >
>> >> > Radek
>> >>
>> >> If you cannot access a folder while logged on as Administrator then
>> >> you
>> >> need
>> >> to seize ownership of it. Click Start / Help and look for help on
>> >> Ownership
>> >> if unsure how it's done.
>> >>
>> >>
>> >>
>>
>>
>>

After serious thinking Radek wrote :
> Pegasus,
> I need some clarification. DOS does not recognize subinacl.

Are you getting an error message or number?

"Johnw" <(E-Mail Removed)> wrote in message
news:gtgn8e$84b$(E-Mail Removed)...
> After serious thinking Radek wrote :
>> Pegasus,
>> I need some clarification. DOS does not recognize subinacl.
>
> Are you getting an error message or number?

The OP gets "'subinacl' is not recognized as an internal or external
command, operable program or batch file" because the command is not
installed by default. I anticipated this and I dealt with it but my detailed
advice appears to fall on deaf ears.

Pegasus,
You got to give me a break. I am getting overwhelmed by all this. I
downloaded subinacl.exe but it will not run. I double click on the file, the
prompt screen comes on, and shuts off. In the properties window I unblocked
it, run as with administrator privileges, turned of virus protection, and
still will not run. This thing drives me crazy. I changed windows domain
administrator user name back to Administrator and now I can open
administrator folder. However all the folders are read only and I can not
change this with either account even thou both are shown as computer
administrator accounts. Something got messed up when I changed my daughter’s
password. If somebody knows how to fix it please let me know, but I have to
take a break for couple of days.
Thanks for your help,
Radek


"Pegasus [MVP]" wrote:

>
> "Johnw" <(E-Mail Removed)> wrote in message
> news:gtgn8e$84b$(E-Mail Removed)...
> > After serious thinking Radek wrote :
> >> Pegasus,
> >> I need some clarification. DOS does not recognize subinacl.
> >
> > Are you getting an error message or number?
>
> The OP gets "'subinacl' is not recognized as an internal or external
> command, operable program or batch file" because the command is not
> installed by default. I anticipated this and I dealt with it but my detailed
> advice appears to fall on deaf ears.
>
>
>