The Programs to get are "Spybot Search & destroy" and "Malwarebytes"
The links are below.
If you google "Spybot", you will get a result of a program called "Spybot",
which is a spyware program, not a Spyware remover Program.
You were given the wrongly named Program to download.
EXACT names are so important on the NET.
The advice of going into "Safe Mode with Networking" is correct.
TAP F8 at startup/power on until a list of Stsrtup options appears.
Use the UP Arrow Key to move to SM with NEtworking> hit ENTER
http://www.spybot.info/en/index.html
Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program.
Download, install, update, and immunize your System with it.
Then SCAN with it.
Update it, and scan your System once a fortnight.
http://www.malwarebytes.org/mbam.php
Malwarebytes is as the name says, a Malware Remover!
For the Free version scroll down their page to either download from
Download.com, or Major Geeks.com
Download, install, and update.
Important re: Safe Mode
If you happen to find a problem that you can’t uninstall / delete, reboot
the computer, and go into Safe Mode.
To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow
key to get to Safe Mode from list of options, then hit ENTER.
RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D
while in Safe Mode.
If unable to install above Programs in Normal Mode:
Sometimes Trojans, Viruses, Malware, etc stop you installing and/or updating
Programs to remove them.
If that happens, reboot into Safe Mode with Networking (from F8 list of
Startup Options), and install, update and scan from there.
--
Mad Mike
"Terry" wrote:
> I have an XP Home SP3 and the Administrator account is unable to install
> apps, run system restore, or uninstall apps.
>
> It's full of viruses, spyware, and malware I'm sure. I would like to be able
> to try and clean it rather than re-install. Anyone have any ideas on how to
> do this with out a re install? I created another account added to the
> administrator group but still won't let me install anything or run
> antivirus. I am able to run regedit.
>
> Thanks,
>