Hi i'm trying to help someone out using remote assistance and this has
stumped me...
the person is logged onto a windows xp pro service pack 2 machine as a
member of the administrators group however programs and even microsoft update
says this user is NOT logged in as an administrator however he is.

I have checked the computer management console in the administrative tools
and are seeing no problems...

can someone help me out here?

HI does anyone else use his pc , go to control panel ,then user accounts , it
might give you your answer ..

"ssteberis" wrote:

> Hi i'm trying to help someone out using remote assistance and this has
> stumped me...
> the person is logged onto a windows xp pro service pack 2 machine as a
> member of the administrators group however programs and even microsoft update
> says this user is NOT logged in as an administrator however he is.
>
> I have checked the computer management console in the administrative tools
> and are seeing no problems...
>
> can someone help me out here?

hi does your friend let any body else use it , go to control pane , then
click user accounts to make sure there are no more users .

"ssteberis" wrote:

> Hi i'm trying to help someone out using remote assistance and this has
> stumped me...
> the person is logged onto a windows xp pro service pack 2 machine as a
> member of the administrators group however programs and even microsoft update
> says this user is NOT logged in as an administrator however he is.
>
> I have checked the computer management console in the administrative tools
> and are seeing no problems...
>
> can someone help me out here?