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Admin Bios Password Reset HELP

 
 
Bob
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      6th Jul 2008

Its been 3 years since I had this COMPAQ EVO N610c laptop and never been in
the BIOS. I needed to recently to address memory issues, which I still have.
I lived with it as I did not need to for years but now I JUST WANT to in
case of emergency.

I tried the program downloaded, and burned image to CD-ROM from
http://home.eunet.no/pnordahl/ntpasswd/
with no success.

I still can not get into the BIOS. I called Compaq and they were no help.

Anyone have any ideas here ?

 
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Ron Badour
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      6th Jul 2008
That program you downloaded is for a login password, not the BIOS password.

You really need to contact Compaq support again. Normally you have to
either pull the CMOS battery or set jumper switches in order to clear the
BIOS password. If you pull the battery, you will lose all settings and that
could be a problem. I don't know why tech support gave you the run
around--maybe there was an idiot at the wheel when you called.
--
Regards

Ron Badour
MS MVP Shell User


"Bob" <(E-Mail Removed)> wrote in message
news:CECCCA7C-A272-469E-B4E0-(E-Mail Removed)...
>
> Its been 3 years since I had this COMPAQ EVO N610c laptop and never been
> in
> the BIOS. I needed to recently to address memory issues, which I still
> have.
> I lived with it as I did not need to for years but now I JUST WANT to in
> case of emergency.
>
> I tried the program downloaded, and burned image to CD-ROM from
> http://home.eunet.no/pnordahl/ntpasswd/
> with no success.
>
> I still can not get into the BIOS. I called Compaq and they were no help.
>
> Anyone have any ideas here ?
>



 
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Big_Al
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Posts: n/a
 
      6th Jul 2008
Bob wrote:
> Its been 3 years since I had this COMPAQ EVO N610c laptop and never been in
> the BIOS. I needed to recently to address memory issues, which I still have.
> I lived with it as I did not need to for years but now I JUST WANT to in
> case of emergency.
>
> I tried the program downloaded, and burned image to CD-ROM from
> http://home.eunet.no/pnordahl/ntpasswd/
> with no success.
>
> I still can not get into the BIOS. I called Compaq and they were no help.
>
> Anyone have any ideas here ?
>


Have you tried hitting F10 on bootup? That seems to be the keystroke
per the manual.
 
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Nepatsfan
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Posts: n/a
 
      6th Jul 2008
"Bob" <(E-Mail Removed)> wrote in message
news:CECCCA7C-A272-469E-B4E0-(E-Mail Removed)...
>
> Its been 3 years since I had this COMPAQ EVO N610c laptop and never been in
> the BIOS. I needed to recently to address memory issues, which I still have.
> I lived with it as I did not need to for years but now I JUST WANT to in
> case of emergency.
>
> I tried the program downloaded, and burned image to CD-ROM from
> http://home.eunet.no/pnordahl/ntpasswd/
> with no success.
>
> I still can not get into the BIOS. I called Compaq and they were no help.
>
> Anyone have any ideas here ?
>



According to the manual for your laptop, you need to contact a Compaq service
provider for help in resetting the BIOS password. Odds are, your laptop will
need to be disassembled in order to fix this problem.

Take a look at page 2-2 of this manual.

http://bizsupport.austin.hp.com/bc/d.../c01124486.pdf

Bottom line, as Ron Badour as already noted, you need to contact Compaq.

Good luck

Nepatsfan


 
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Bob
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      6th Jul 2008
Hi Al,

Yes, f10 brings me to the bios, but it asks for administrator password. I
do not know it.


"Big_Al" wrote:

> Bob wrote:
> > Its been 3 years since I had this COMPAQ EVO N610c laptop and never been in
> > the BIOS. I needed to recently to address memory issues, which I still have.
> > I lived with it as I did not need to for years but now I JUST WANT to in
> > case of emergency.
> >
> > I tried the program downloaded, and burned image to CD-ROM from
> > http://home.eunet.no/pnordahl/ntpasswd/
> > with no success.
> >
> > I still can not get into the BIOS. I called Compaq and they were no help.
> >
> > Anyone have any ideas here ?
> >

>
> Have you tried hitting F10 on bootup? That seems to be the keystroke
> per the manual.
>

 
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Big_Al
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      6th Jul 2008
Big_Al wrote:
> Bob wrote:
>> Its been 3 years since I had this COMPAQ EVO N610c laptop and never
>> been in the BIOS. I needed to recently to address memory issues,
>> which I still have. I lived with it as I did not need to for years
>> but now I JUST WANT to in case of emergency.
>>
>> I tried the program downloaded, and burned image to CD-ROM from
>> http://home.eunet.no/pnordahl/ntpasswd/
>> with no success.
>>
>> I still can not get into the BIOS. I called Compaq and they were no
>> help.
>> Anyone have any ideas here ?
>>

>
> Have you tried hitting F10 on bootup? That seems to be the keystroke
> per the manual.


I'm sorry, Didn't really read the subject. You want past the bios
password. I just read the body and you said there you wanted to get
into the bios. F10 is how but that helps 0%.
See this.
http://search.hp.com/redirect.html?t...002_USEN&pos=1
Seems to be the manual and they describe how to reset the password.
Section 1.3

 
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Bob
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Posts: n/a
 
      6th Jul 2008
Hi Ron,

I researched and the program I could have sworn was for AAdministrator
password to get into the bios.
Anyway, I hit f10 at login to get in and it asks for adminitsrator password.
I even tried nothing and just hit enter, i get three tries and no luck.
Compaq told me that I would have to send the computer in and be charged,
becuase they dont know what the password is, and there is no way around to
reset it.
I have done research on this in and out for years. I swear that site was
for administrator...hmm.
Also I tried to pull battery out, and left unplugged and battery out all
night.
The only thing I did not try was delete the SAM file, which rpeoerts from
this board tells me I do not want to do that

"Ron Badour" wrote:

> That program you downloaded is for a login password, not the BIOS password.
>
> You really need to contact Compaq support again. Normally you have to
> either pull the CMOS battery or set jumper switches in order to clear the
> BIOS password. If you pull the battery, you will lose all settings and that
> could be a problem. I don't know why tech support gave you the run
> around--maybe there was an idiot at the wheel when you called.
> --
> Regards
>
> Ron Badour
> MS MVP Shell User
>
>
> "Bob" <(E-Mail Removed)> wrote in message
> news:CECCCA7C-A272-469E-B4E0-(E-Mail Removed)...
> >
> > Its been 3 years since I had this COMPAQ EVO N610c laptop and never been
> > in
> > the BIOS. I needed to recently to address memory issues, which I still
> > have.
> > I lived with it as I did not need to for years but now I JUST WANT to in
> > case of emergency.
> >
> > I tried the program downloaded, and burned image to CD-ROM from
> > http://home.eunet.no/pnordahl/ntpasswd/
> > with no success.
> >
> > I still can not get into the BIOS. I called Compaq and they were no help.
> >
> > Anyone have any ideas here ?
> >

>
>
>

 
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Bob
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Posts: n/a
 
      6th Jul 2008
thanks Al,
I will keep this file for refernce, but I tried both the cmos battery, and
laptop batter unplugged overnight with no luck.
still wants a password

"Big_Al" wrote:

> Big_Al wrote:
> > Bob wrote:
> >> Its been 3 years since I had this COMPAQ EVO N610c laptop and never
> >> been in the BIOS. I needed to recently to address memory issues,
> >> which I still have. I lived with it as I did not need to for years
> >> but now I JUST WANT to in case of emergency.
> >>
> >> I tried the program downloaded, and burned image to CD-ROM from
> >> http://home.eunet.no/pnordahl/ntpasswd/
> >> with no success.
> >>
> >> I still can not get into the BIOS. I called Compaq and they were no
> >> help.
> >> Anyone have any ideas here ?
> >>

> >
> > Have you tried hitting F10 on bootup? That seems to be the keystroke
> > per the manual.

>
> I'm sorry, Didn't really read the subject. You want past the bios
> password. I just read the body and you said there you wanted to get
> into the bios. F10 is how but that helps 0%.
> See this.
> http://search.hp.com/redirect.html?t...002_USEN&pos=1
> Seems to be the manual and they describe how to reset the password.
> Section 1.3
>
>

 
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Edric
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Posts: n/a
 
      6th Jul 2008
On Sat, 5 Jul 2008 16:34:00 -0700, Bob <(E-Mail Removed)>
wrote:

>
>Its been 3 years since I had this COMPAQ EVO N610c laptop and never been in
>the BIOS. I needed to recently to address memory issues, which I still have.
> I lived with it as I did not need to for years but now I JUST WANT to in
>case of emergency.
>
>I tried the program downloaded, and burned image to CD-ROM from
>http://home.eunet.no/pnordahl/ntpasswd/
>with no success.
>
>I still can not get into the BIOS. I called Compaq and they were no help.
>
>Anyone have any ideas here ?


Yes - keep asking Compaq or ask in a Compaq forum. This group is for
WinXP and your question has NOTHING to do with that.

Ask elsewhere

 
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Big_Al
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Posts: n/a
 
      6th Jul 2008
Bob wrote:
> thanks Al,
> I will keep this file for refernce, but I tried both the cmos battery, and
> laptop batter unplugged overnight with no luck.
> still wants a password
>

And you would think they would know :-)

> "Big_Al" wrote:
>
>> Big_Al wrote:
>>> Bob wrote:
>>>> Its been 3 years since I had this COMPAQ EVO N610c laptop and never
>>>> been in the BIOS. I needed to recently to address memory issues,
>>>> which I still have. I lived with it as I did not need to for years
>>>> but now I JUST WANT to in case of emergency.
>>>>
>>>> I tried the program downloaded, and burned image to CD-ROM from
>>>> http://home.eunet.no/pnordahl/ntpasswd/
>>>> with no success.
>>>>
>>>> I still can not get into the BIOS. I called Compaq and they were no
>>>> help.
>>>> Anyone have any ideas here ?
>>>>
>>> Have you tried hitting F10 on bootup? That seems to be the keystroke
>>> per the manual.

>> I'm sorry, Didn't really read the subject. You want past the bios
>> password. I just read the body and you said there you wanted to get
>> into the bios. F10 is how but that helps 0%.
>> See this.
>> http://search.hp.com/redirect.html?t...002_USEN&pos=1
>> Seems to be the manual and they describe how to reset the password.
>> Section 1.3
>>
>>

 
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