You can transfer the nk2-file of his old mail profile (<oldprofilename>.nk2)
by renaming it to <newprofilename>.nk2
Note that the nk2-file is only a cache of typed address and has no relation
whatsoever to what is in your Contacts folder. As caches are cleared or drop
items when they become full or corrupted, you should never solely rely on
this.
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers
-----
"Ron" <(E-Mail Removed)> wrote in message
news:E3E3111C-A567-427E-8B3F-(E-Mail Removed)...
> Because the user's Outlook 2003 cached file was stored on a network drive
> I
> had to recreate it locally on his laptop by recreating his Outlook profile
> and let the cache rebuild itself locally. Since doing this whenever he
> clicks
> on the TO button when creating an email the list of addresses in the drop
> down menu is a lot smaller than what it used to be. All of the addresses
> that
> are not in his Contacts list are missing. Is there a way to retrieve them
> and
> where are these type of addresses stored? He is on an Exchange 2003
> server.