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Addresses Missing in TO drop down box.

 
 
Ron
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      18th Jun 2008
Because the user's Outlook 2003 cached file was stored on a network drive I
had to recreate it locally on his laptop by recreating his Outlook profile
and let the cache rebuild itself locally. Since doing this whenever he clicks
on the TO button when creating an email the list of addresses in the drop
down menu is a lot smaller than what it used to be. All of the addresses that
are not in his Contacts list are missing. Is there a way to retrieve them and
where are these type of addresses stored? He is on an Exchange 2003 server.
 
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Roady [MVP]
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      19th Jun 2008
You can transfer the nk2-file of his old mail profile (<oldprofilename>.nk2)
by renaming it to <newprofilename>.nk2

Note that the nk2-file is only a cache of typed address and has no relation
whatsoever to what is in your Contacts folder. As caches are cleared or drop
items when they become full or corrupted, you should never solely rely on
this.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Ron" <(E-Mail Removed)> wrote in message
news:E3E3111C-A567-427E-8B3F-(E-Mail Removed)...
> Because the user's Outlook 2003 cached file was stored on a network drive
> I
> had to recreate it locally on his laptop by recreating his Outlook profile
> and let the cache rebuild itself locally. Since doing this whenever he
> clicks
> on the TO button when creating an email the list of addresses in the drop
> down menu is a lot smaller than what it used to be. All of the addresses
> that
> are not in his Contacts list are missing. Is there a way to retrieve them
> and
> where are these type of addresses stored? He is on an Exchange 2003
> server.


 
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