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Address book shuts down whenever I try to make changes

 
 
Emerald41
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      24th Oct 2008
Every time I go into my address book to make changes, it shuts down. Why is
this?
 
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Gary VanderMolen
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      24th Oct 2008
Do you have Outlook 2002 or 2000 installed?

--
Gary VanderMolen, MS-MVP (Mail)


"Emerald41" <(E-Mail Removed)> wrote in message news:997FF957-3980-4EFD-87FB-(E-Mail Removed)...
> Every time I go into my address book to make changes, it shuts down. Why is
> this?



 
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Emerald41
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      24th Oct 2008
Hi Gary

I'm using Windows Mail which came with my Microsoft Vista





"Gary VanderMolen" wrote:

> Do you have Outlook 2002 or 2000 installed?
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Emerald41" <(E-Mail Removed)> wrote in message news:997FF957-3980-4EFD-87FB-(E-Mail Removed)...
> > Every time I go into my address book to make changes, it shuts down. Why is
> > this?

>
>
>

 
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Gary VanderMolen
Guest
Posts: n/a
 
      25th Oct 2008
I knew which program you were using for email, but that doesn't preclude
other programs from being installed. I'll assume that Outlook was never
installed on that computer. Since we ruled out the Outlook .wab conflict, the
next most likely cause is your antivirus. Which antivirus are you running?
Some of them are not very compatible with Windows Mail.

--
Gary VanderMolen, MS-MVP (Mail)


"Emerald41" <(E-Mail Removed)> wrote in message news:01D96AC7-0136-49B4-873E-(E-Mail Removed)...
> Hi Gary
>
> I'm using Windows Mail which came with my Microsoft Vista
>
>
>
> "Gary VanderMolen" wrote:
>
>> Do you have Outlook 2002 or 2000 installed?
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Emerald41" <(E-Mail Removed)> wrote in message news:997FF957-3980-4EFD-87FB-(E-Mail Removed)...
>> > Every time I go into my address book to make changes, it shuts down. Why is
>> > this?

>>
>>
>>



 
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Emerald41
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Posts: n/a
 
      25th Oct 2008
I'm currently using McAfee but its just expired and I'm thinking of changing
it to AVG. Its the whole email programme that closes not just the address
book.



"Gary VanderMolen" wrote:

> I knew which program you were using for email, but that doesn't preclude
> other programs from being installed. I'll assume that Outlook was never
> installed on that computer. Since we ruled out the Outlook .wab conflict, the
> next most likely cause is your antivirus. Which antivirus are you running?
> Some of them are not very compatible with Windows Mail.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Emerald41" <(E-Mail Removed)> wrote in message news:01D96AC7-0136-49B4-873E-(E-Mail Removed)...
> > Hi Gary
> >
> > I'm using Windows Mail which came with my Microsoft Vista
> >
> >
> >
> > "Gary VanderMolen" wrote:
> >
> >> Do you have Outlook 2002 or 2000 installed?
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "Emerald41" <(E-Mail Removed)> wrote in message news:997FF957-3980-4EFD-87FB-(E-Mail Removed)...
> >> > Every time I go into my address book to make changes, it shuts down. Why is
> >> > this?
> >>
> >>
> >>

>
>
>

 
Reply With Quote
 
Gary VanderMolen
Guest
Posts: n/a
 
      25th Oct 2008
McAfee antivirus is among the top three troublemakers for Windows Mail.
The only way you can prove or disprove that McAfee is the culprit is to
uninstall it, followed by using their debris removal tool:
http://service.mcafee.com/FAQDocumen...107083&lc=1033

If you decide to replace McAfee, we can recommend a free antivirus
program which is more compatible with Windows Mail:

Instead of switching to a different antivirus, another option is to upgrade
to Windows Live Mail (WLM), which is more resistant to the adverse effects
of overly intrusive antivirus products: http://get.live.com/wlmail/overview

Even with WLM, you must disable email scanning in the antivirus,
for the reason explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, MS-MVP (Mail)


"Emerald41" <(E-Mail Removed)> wrote in message news:5B5CF2FF-5349-4F94-98F3-(E-Mail Removed)...
> I'm currently using McAfee but its just expired and I'm thinking of changing
> it to AVG. Its the whole email programme that closes not just the address
> book.
>
>
>
> "Gary VanderMolen" wrote:
>
>> I knew which program you were using for email, but that doesn't preclude
>> other programs from being installed. I'll assume that Outlook was never
>> installed on that computer. Since we ruled out the Outlook .wab conflict, the
>> next most likely cause is your antivirus. Which antivirus are you running?
>> Some of them are not very compatible with Windows Mail.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Emerald41" <(E-Mail Removed)> wrote in message news:01D96AC7-0136-49B4-873E-(E-Mail Removed)...
>> > Hi Gary
>> >
>> > I'm using Windows Mail which came with my Microsoft Vista
>> >
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Do you have Outlook 2002 or 2000 installed?
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "Emerald41" <(E-Mail Removed)> wrote in message
>> >> news:997FF957-3980-4EFD-87FB-(E-Mail Removed)...
>> >> > Every time I go into my address book to make changes, it shuts down. Why is
>> >> > this?
>> >>
>> >>
>> >>

>>
>>
>>



 
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Emerald41
Guest
Posts: n/a
 
      28th Oct 2008

Thanks very much. Will uninstall McAfee asap.


"Gary VanderMolen" wrote:

> McAfee antivirus is among the top three troublemakers for Windows Mail.
> The only way you can prove or disprove that McAfee is the culprit is to
> uninstall it, followed by using their debris removal tool:
> http://service.mcafee.com/FAQDocumen...107083&lc=1033
>
> If you decide to replace McAfee, we can recommend a free antivirus
> program which is more compatible with Windows Mail:
>
> Instead of switching to a different antivirus, another option is to upgrade
> to Windows Live Mail (WLM), which is more resistant to the adverse effects
> of overly intrusive antivirus products: http://get.live.com/wlmail/overview
>
> Even with WLM, you must disable email scanning in the antivirus,
> for the reason explained here:
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Emerald41" <(E-Mail Removed)> wrote in message news:5B5CF2FF-5349-4F94-98F3-(E-Mail Removed)...
> > I'm currently using McAfee but its just expired and I'm thinking of changing
> > it to AVG. Its the whole email programme that closes not just the address
> > book.
> >
> >
> >
> > "Gary VanderMolen" wrote:
> >
> >> I knew which program you were using for email, but that doesn't preclude
> >> other programs from being installed. I'll assume that Outlook was never
> >> installed on that computer. Since we ruled out the Outlook .wab conflict, the
> >> next most likely cause is your antivirus. Which antivirus are you running?
> >> Some of them are not very compatible with Windows Mail.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "Emerald41" <(E-Mail Removed)> wrote in message news:01D96AC7-0136-49B4-873E-(E-Mail Removed)...
> >> > Hi Gary
> >> >
> >> > I'm using Windows Mail which came with my Microsoft Vista
> >> >
> >> >
> >> >
> >> > "Gary VanderMolen" wrote:
> >> >
> >> >> Do you have Outlook 2002 or 2000 installed?
> >> >>
> >> >> --
> >> >> Gary VanderMolen, MS-MVP (Mail)
> >> >>
> >> >>
> >> >> "Emerald41" <(E-Mail Removed)> wrote in message
> >> >> news:997FF957-3980-4EFD-87FB-(E-Mail Removed)...
> >> >> > Every time I go into my address book to make changes, it shuts down. Why is
> >> >> > this?
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>

>
>
>

 
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Gary VanderMolen
Guest
Posts: n/a
 
      29th Oct 2008
You're very welcome.

--
Gary VanderMolen, MS-MVP (Mail)


"Emerald41" <(E-Mail Removed)> wrote in message news:1DB0904D-A6E1-46AD-96C4-(E-Mail Removed)...
>
> Thanks very much. Will uninstall McAfee asap.
>
>
> "Gary VanderMolen" wrote:
>
>> McAfee antivirus is among the top three troublemakers for Windows Mail.
>> The only way you can prove or disprove that McAfee is the culprit is to
>> uninstall it, followed by using their debris removal tool:
>> http://service.mcafee.com/FAQDocumen...107083&lc=1033
>>
>> If you decide to replace McAfee, we can recommend a free antivirus
>> program which is more compatible with Windows Mail:
>>
>> Instead of switching to a different antivirus, another option is to upgrade
>> to Windows Live Mail (WLM), which is more resistant to the adverse effects
>> of overly intrusive antivirus products: http://get.live.com/wlmail/overview
>>
>> Even with WLM, you must disable email scanning in the antivirus,
>> for the reason explained here:
>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Emerald41" <(E-Mail Removed)> wrote in message news:5B5CF2FF-5349-4F94-98F3-(E-Mail Removed)...
>> > I'm currently using McAfee but its just expired and I'm thinking of changing
>> > it to AVG. Its the whole email programme that closes not just the address
>> > book.
>> >
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> I knew which program you were using for email, but that doesn't preclude
>> >> other programs from being installed. I'll assume that Outlook was never
>> >> installed on that computer. Since we ruled out the Outlook .wab conflict, the
>> >> next most likely cause is your antivirus. Which antivirus are you running?
>> >> Some of them are not very compatible with Windows Mail.
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "Emerald41" <(E-Mail Removed)> wrote in message
>> >> news:01D96AC7-0136-49B4-873E-(E-Mail Removed)...
>> >> > Hi Gary
>> >> >
>> >> > I'm using Windows Mail which came with my Microsoft Vista
>> >> >
>> >> >
>> >> >
>> >> > "Gary VanderMolen" wrote:
>> >> >
>> >> >> Do you have Outlook 2002 or 2000 installed?
>> >> >>
>> >> >> --
>> >> >> Gary VanderMolen, MS-MVP (Mail)
>> >> >>
>> >> >>
>> >> >> "Emerald41" <(E-Mail Removed)> wrote in message
>> >> >> news:997FF957-3980-4EFD-87FB-(E-Mail Removed)...
>> >> >> > Every time I go into my address book to make changes, it shuts down. Why is
>> >> >> > this?
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>

>>
>>
>>



 
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