When I go to Tools>Envelopes & Labels and try to use the address book by
clicking on its icon, a message window appears saying "MSFT Word has
encountered a problem and needs to close..." Why does this occur, and how
do I remedy the occurence? Please advise.

Hi Old,

> When I go to Tools>Envelopes & Labels and try to use the address book by
> clicking on its icon, a message window appears saying "MSFT Word has
> encountered a problem and needs to close..." Why does this occur, and how
> do I remedy the occurence?
>
Which version of Word are we dealing with?

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Sep 30 2003)
http://www.word.mvps.org

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