I have searched online however none of the tutorials have fixed the problem.
When i click the "To:" button the address book is not populated with the
contacts listed if i was to click on the contacts button and the bottem left.

-if i go to the properties of those contacts the option "show this folder as
an email address book" is greyed out.
-another suggestion i found was to go "account settings" then the "address
book tab" and try to create a new one. However when i do that i get this
error "this account or directory type already exists and cannot be specified
twice." Of course i understand what the error is saying however it will not
let me remove the original one.

Any ideas????

Not 100% sure but I think you might have to create a fresh profile in the
Control Panel's Mail applet that contains the address book service you need.

"owen" <(E-Mail Removed)> wrote in message
news:26AC6B51-2AA4-416A-A4B2-(E-Mail Removed)...
>I have searched online however none of the tutorials have fixed the
>problem.
> When i click the "To:" button the address book is not populated with the
> contacts listed if i was to click on the contacts button and the bottem
> left.
>
> -if i go to the properties of those contacts the option "show this folder
> as
> an email address book" is greyed out.
> -another suggestion i found was to go "account settings" then the "address
> book tab" and try to create a new one. However when i do that i get this
> error "this account or directory type already exists and cannot be
> specified
> twice." Of course i understand what the error is saying however it will
> not
> let me remove the original one.
>
> Any ideas????

owen <(E-Mail Removed)> wrote:

> I have searched online however none of the tutorials have fixed the
> problem. When i click the "To:" button the address book is not
> populated with the contacts listed if i was to click on the contacts
> button and the bottem left.
>
> -if i go to the properties of those contacts the option "show this
> folder as an email address book" is greyed out.
> -another suggestion i found was to go "account settings" then the
> "address book tab" and try to create a new one. However when i do
> that i get this error "this account or directory type already exists
> and cannot be specified twice." Of course i understand what the
> error is saying however it will not let me remove the original one.

I think Vince is correct. Outlook 2007 installation can create a profile
that doesn't allow the address book service to be removed and re-added.
--
Brian Tillman [MVP-Outlook]