[Crosspost to OE General]
• Do you have this Registry key?...
HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4
• If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and
is its value set to 1 (one)?
• If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero), close REGEDIT & reboot, and all should be
well. (If that DWORD is not present, don't create it, and don't alter any
other DWORD values.)
Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.
NB: Chances are this will happen again anytime you install an Outlook 2003
update (which will be offered even if OL is not installed). To avoid it,
select Automatic Updates' "Notify Only" setting and decline then hide any
further Outlook updates. See
http://support.microsoft.com/kb/306525
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
dusty boots wrote:
> Outlook Express message reads "address book failed to load" and "Outlook
> Express is incorrectly configured."
>
> Windows Help addresses these messages for older versions of Windows, not
> for
> XP, which I have.
>
> I have a new Dell Vostro 420 which was working ok then this problem
> started.
> I have created a restore point, checked the ISP, checked User Accounts,
> and
> I've removed Office 2003 to get rid of Microsoft Outlook.
>
> Help?