Something's gone wrong with Outlook on one machine.

On another machine, if I open the address book (Ctrl-Shft-B) or Alt-.
when composing an email - the address book is correctly populated.

But on this machine, it is empty, until I type something to filter on
and "Go".

Using Office 2007, Exchange Server 2003 (I think) - (SBS 2003 R2
Premium).

I assume something is corrupted on the offending machine, at:
C:\Documents and Settings\<me>\Local Settings\Application Data\Microsoft
\Outlook

I've deleted the ost file and let it rebuild. I've deleted the oab
files and got Outlook to download them again (just seems to affect the
GAL).

Oh... I'm not interested in the GAL - it's the Contacts I want (first).

I think I have contacts setup correctly; set as primary choice in the
address book in all fields. (Same as the other machine anyway).

Sorry if the answer is already in the group - believe me, I've searched
and searched, and googled and googled.

Help much appreciated. TIA.

--
Duncan

Unfortunately there is a bug in Outlook 2007 which prevents you from being
able to repair the Outlook Address Book Service to fix problems like this.
The only thing that might work is to create a new, unique Outlook profile
from scratch.
--
Russ Valentine
[MVP-Outlook]
"Duncan McC" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Something's gone wrong with Outlook on one machine.
>
> On another machine, if I open the address book (Ctrl-Shft-B) or Alt-.
> when composing an email - the address book is correctly populated.
>
> But on this machine, it is empty, until I type something to filter on
> and "Go".
>
> Using Office 2007, Exchange Server 2003 (I think) - (SBS 2003 R2
> Premium).
>
> I assume something is corrupted on the offending machine, at:
> C:\Documents and Settings\<me>\Local Settings\Application Data\Microsoft
> \Outlook
>
> I've deleted the ost file and let it rebuild. I've deleted the oab
> files and got Outlook to download them again (just seems to affect the
> GAL).
>
> Oh... I'm not interested in the GAL - it's the Contacts I want (first).
>
> I think I have contacts setup correctly; set as primary choice in the
> address book in all fields. (Same as the other machine anyway).
>
> Sorry if the answer is already in the group - believe me, I've searched
> and searched, and googled and googled.
>
> Help much appreciated. TIA.
>
> --
> Duncan

In article <8E0E4946-E8FA-4C9A-A03E-(E-Mail Removed)>,
(E-Mail Removed) says...
> Unfortunately there is a bug in Outlook 2007 which prevents you from being
> able to repair the Outlook Address Book Service to fix problems like this.
> The only thing that might work is to create a new, unique Outlook profile
> from scratch.

I did that and it worked.

Thanks Russ.

--
Duncan

You're welcome. Thanks for posting back.
--
Russ Valentine
[MVP-Outlook]
"Duncan McC" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> In article <8E0E4946-E8FA-4C9A-A03E-(E-Mail Removed)>,
> (E-Mail Removed) says...
>> Unfortunately there is a bug in Outlook 2007 which prevents you from
>> being
>> able to repair the Outlook Address Book Service to fix problems like
>> this.
>> The only thing that might work is to create a new, unique Outlook profile
>> from scratch.
>
> I did that and it worked.
>
> Thanks Russ.
>
> --
> Duncan