If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:
Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?
If this is grayed out...
Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:
http://www.slipstick.com
"Matt" <(E-Mail Removed)> wrote in message
news:-eCdnUcTiKGc0-bdRVn-(E-Mail Removed)...
> I'm sure this question has be posted 10000's of times but i can't seem to
> locate it. I have just reinstalled windows XP Pro, outlook 2003. I have
> my
> email back up all my contacts and calendar info in order. But when i
> attempt to create a new email message my address book doesn't pop up to
> list
> the address's in the "TO" field so there's no way to check them.
>
> Thanks in advance for any info.
>
> -Matt
> (E-Mail Removed)
>
>