I have 4 users who open an additional mailbox for requests for user
maintenance. These need to be handled in a timely fashion, but when that
mailbox gets new mail, there is no notification. They just have to notice
the new mail.

Under "Advanced E-mail Options", all four options are selected under "When
new items arrive in my Inbox", but those don't seem to happen unless that
mail arrives in their default Inbox.

I've told them, for now, that they just need to come up with a way to
remember to check the mailbox periodically, but that's not setting well.

Can someone suggest a way for them to be notified?

thx

You don't get new email notifications for secondary Exchange mailboxes.
A workaround is to either configure an IMAP connection for the mailbox or
open it in OWA.

Personally I just add the Inbox folder of the secondary mailbox to my
Favorite Folders list and place it at the top. This will get your attention
as when a new email arrives it will turn bold and have an "unread" count
behind it.

Additionally, you can set a recurring task with a reminder. Name it "Empty
mailbox!" or something like that.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"AnotherNewGuy" <(E-Mail Removed)> wrote in message
newsC0CB149-8BD0-4EB1-970A-(E-Mail Removed)...
> I have 4 users who open an additional mailbox for requests for user
> maintenance. These need to be handled in a timely fashion, but when that
> mailbox gets new mail, there is no notification. They just have to notice
> the new mail.
>
> Under "Advanced E-mail Options", all four options are selected under "When
> new items arrive in my Inbox", but those don't seem to happen unless that
> mail arrives in their default Inbox.
>
> I've told them, for now, that they just need to come up with a way to
> remember to check the mailbox periodically, but that's not setting well.
>
> Can someone suggest a way for them to be notified?
>
> thx

Thanks Robert. I'm going there tomorrow and will have them try the OWA idea.
I've suggested the reminder, and they didn't like that, but it may be what
they have to do.

"Roady [MVP]" wrote:

> You don't get new email notifications for secondary Exchange mailboxes.
> A workaround is to either configure an IMAP connection for the mailbox or
> open it in OWA.
>
> Personally I just add the Inbox folder of the secondary mailbox to my
> Favorite Folders list and place it at the top. This will get your attention
> as when a new email arrives it will turn bold and have an "unread" count
> behind it.
>
> Additionally, you can set a recurring task with a reminder. Name it "Empty
> mailbox!" or something like that.
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "AnotherNewGuy" <(E-Mail Removed)> wrote in message
> newsC0CB149-8BD0-4EB1-970A-(E-Mail Removed)...
> > I have 4 users who open an additional mailbox for requests for user
> > maintenance. These need to be handled in a timely fashion, but when that
> > mailbox gets new mail, there is no notification. They just have to notice
> > the new mail.
> >
> > Under "Advanced E-mail Options", all four options are selected under "When
> > new items arrive in my Inbox", but those don't seem to happen unless that
> > mail arrives in their default Inbox.
> >
> > I've told them, for now, that they just need to come up with a way to
> > remember to check the mailbox periodically, but that's not setting well.
> >
> > Can someone suggest a way for them to be notified?
> >
> > thx
>
>

You're welcome! :-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"AnotherNewGuy" <(E-Mail Removed)> wrote in message
news:AC0CA3BC-FCFC-4A8C-8AD9-(E-Mail Removed)...
> Thanks Robert. I'm going there tomorrow and will have them try the OWA
> idea.
> I've suggested the reminder, and they didn't like that, but it may be
> what
> they have to do.
>
> "Roady [MVP]" wrote:
>
>> You don't get new email notifications for secondary Exchange mailboxes.
>> A workaround is to either configure an IMAP connection for the mailbox or
>> open it in OWA.
>>
>> Personally I just add the Inbox folder of the secondary mailbox to my
>> Favorite Folders list and place it at the top. This will get your
>> attention
>> as when a new email arrives it will turn bold and have an "unread" count
>> behind it.
>>
>> Additionally, you can set a recurring task with a reminder. Name it
>> "Empty
>> mailbox!" or something like that.
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003
>> http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> http://www.msoutlook.info/
>> Real World Questions, Real World Answers
>>
>> -----
>>
>> "AnotherNewGuy" <(E-Mail Removed)> wrote in
>> message
>> newsC0CB149-8BD0-4EB1-970A-(E-Mail Removed)...
>> > I have 4 users who open an additional mailbox for requests for user
>> > maintenance. These need to be handled in a timely fashion, but when
>> > that
>> > mailbox gets new mail, there is no notification. They just have to
>> > notice
>> > the new mail.
>> >
>> > Under "Advanced E-mail Options", all four options are selected under
>> > "When
>> > new items arrive in my Inbox", but those don't seem to happen unless
>> > that
>> > mail arrives in their default Inbox.
>> >
>> > I've told them, for now, that they just need to come up with a way to
>> > remember to check the mailbox periodically, but that's not setting
>> > well.
>> >
>> > Can someone suggest a way for them to be notified?
>> >
>> > thx
>>
>>