I am trying to set up an additional e-mail account in Outlook 2002. Every
time I "test account settings" I get an error "Send test e-mailmessage:
Unable to send test Message. Please verify the E-mail Address field." I
have verified the field several times and it is correct. Where else can I
look?

--
confused

What kind of email account are you configuring?
Finish the configuration and send an email, what happens then? Do you get an
error in the Send/Receive dialog or an NDR?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"confused" <(E-Mail Removed)> wrote in message
news:18028437-8A80-430E-AF89-(E-Mail Removed)...
> I am trying to set up an additional e-mail account in Outlook 2002. Every
> time I "test account settings" I get an error "Send test e-mailmessage:
> Unable to send test Message. Please verify the E-mail Address field." I
> have verified the field several times and it is correct. Where else can I
> look?
>
> --
> confused

A POP account.
When I send a message I get as a system adminstrator response with the error
"554 authentication failed, must login"

--
confused


"Roady [MVP]" wrote:

> What kind of email account are you configuring?
> Finish the configuration and send an email, what happens then? Do you get an
> error in the Send/Receive dialog or an NDR?
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "confused" <(E-Mail Removed)> wrote in message
> news:18028437-8A80-430E-AF89-(E-Mail Removed)...
> > I am trying to set up an additional e-mail account in Outlook 2002. Every
> > time I "test account settings" I get an error "Send test e-mailmessage:
> > Unable to send test Message. Please verify the E-mail Address field." I
> > have verified the field several times and it is correct. Where else can I
> > look?
> >
> > --
> > confused
>

In that case configure your SMTP server settings to use authentication or
use the SMTP server local to your ISP.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"confused" <(E-Mail Removed)> wrote in message
news:71E35193-648B-46DC-B0DA-(E-Mail Removed)...
> A POP account.
> When I send a message I get as a system adminstrator response with the
> error
> "554 authentication failed, must login"
>
> --
> confused
>
>
> "Roady [MVP]" wrote:
>
>> What kind of email account are you configuring?
>> Finish the configuration and send an email, what happens then? Do you get
>> an
>> error in the Send/Receive dialog or an NDR?
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003
>> http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> http://www.msoutlook.info/
>> Real World Questions, Real World Answers
>>
>> -----
>>
>> "confused" <(E-Mail Removed)> wrote in message
>> news:18028437-8A80-430E-AF89-(E-Mail Removed)...
>> > I am trying to set up an additional e-mail account in Outlook 2002.
>> > Every
>> > time I "test account settings" I get an error "Send test
>> > e-mailmessage:
>> > Unable to send test Message. Please verify the E-mail Address field."
>> > I
>> > have verified the field several times and it is correct. Where else
>> > can I
>> > look?
>> >
>> > --
>> > confused
>>

I still get the same error.

--
confused


"Roady [MVP]" wrote:

> In that case configure your SMTP server settings to use authentication or
> use the SMTP server local to your ISP.
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "confused" <(E-Mail Removed)> wrote in message
> news:71E35193-648B-46DC-B0DA-(E-Mail Removed)...
> > A POP account.
> > When I send a message I get as a system adminstrator response with the
> > error
> > "554 authentication failed, must login"
> >
> > --
> > confused
> >
> >
> > "Roady [MVP]" wrote:
> >
> >> What kind of email account are you configuring?
> >> Finish the configuration and send an email, what happens then? Do you get
> >> an
> >> error in the Send/Receive dialog or an NDR?
> >>
> >> --
> >> Robert Sparnaaij [MVP-Outlook]
> >> Coauthor, Configuring Microsoft Outlook 2003
> >> http://www.howto-outlook.com/
> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >>
> >> http://www.msoutlook.info/
> >> Real World Questions, Real World Answers
> >>
> >> -----
> >>
> >> "confused" <(E-Mail Removed)> wrote in message
> >> news:18028437-8A80-430E-AF89-(E-Mail Removed)...
> >> > I am trying to set up an additional e-mail account in Outlook 2002.
> >> > Every
> >> > time I "test account settings" I get an error "Send test
> >> > e-mailmessage:
> >> > Unable to send test Message. Please verify the E-mail Address field."
> >> > I
> >> > have verified the field several times and it is correct. Where else
> >> > can I
> >> > look?
> >> >
> >> > --
> >> > confused
> >>

For which method?
Is the POP3 account provided by the ISP that also connects you to the
Internet?
If you have a virus scanner that integrates with Outlook, disable this
integration and try again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"confused" <(E-Mail Removed)> wrote in message
news:6096DB56-8668-49E5-823E-(E-Mail Removed)...
> I still get the same error.
>
> --
> confused
>
>
> "Roady [MVP]" wrote:
>
>> In that case configure your SMTP server settings to use authentication or
>> use the SMTP server local to your ISP.
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003
>> http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> http://www.msoutlook.info/
>> Real World Questions, Real World Answers
>>
>> -----
>>
>> "confused" <(E-Mail Removed)> wrote in message
>> news:71E35193-648B-46DC-B0DA-(E-Mail Removed)...
>> > A POP account.
>> > When I send a message I get as a system adminstrator response with the
>> > error
>> > "554 authentication failed, must login"
>> >
>> > --
>> > confused
>> >
>> >
>> > "Roady [MVP]" wrote:
>> >
>> >> What kind of email account are you configuring?
>> >> Finish the configuration and send an email, what happens then? Do you
>> >> get
>> >> an
>> >> error in the Send/Receive dialog or an NDR?
>> >>
>> >> --
>> >> Robert Sparnaaij [MVP-Outlook]
>> >> Coauthor, Configuring Microsoft Outlook 2003
>> >> http://www.howto-outlook.com/
>> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>> >>
>> >> http://www.msoutlook.info/
>> >> Real World Questions, Real World Answers
>> >>
>> >> -----
>> >>
>> >> "confused" <(E-Mail Removed)> wrote in message
>> >> news:18028437-8A80-430E-AF89-(E-Mail Removed)...
>> >> > I am trying to set up an additional e-mail account in Outlook 2002.
>> >> > Every
>> >> > time I "test account settings" I get an error "Send test
>> >> > e-mailmessage:
>> >> > Unable to send test Message. Please verify the E-mail Address
>> >> > field."
>> >> > I
>> >> > have verified the field several times and it is correct. Where else
>> >> > can I
>> >> > look?
>> >> >
>> >> > --
>> >> > confused
>> >>

I tried both methods.
Yes, the POP3 account is provided by the ISP that connects me to the Internet.
How do I find out if I have a virus scanner that integrates with Outlook and
disable it? Will it be permanently disabled?
--
confused


"Roady [MVP]" wrote:

> For which method?
> Is the POP3 account provided by the ISP that also connects you to the
> Internet?
> If you have a virus scanner that integrates with Outlook, disable this
> integration and try again.
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "confused" <(E-Mail Removed)> wrote in message
> news:6096DB56-8668-49E5-823E-(E-Mail Removed)...
> > I still get the same error.
> >
> > --
> > confused
> >
> >
> > "Roady [MVP]" wrote:
> >
> >> In that case configure your SMTP server settings to use authentication or
> >> use the SMTP server local to your ISP.
> >>
> >> --
> >> Robert Sparnaaij [MVP-Outlook]
> >> Coauthor, Configuring Microsoft Outlook 2003
> >> http://www.howto-outlook.com/
> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >>
> >> http://www.msoutlook.info/
> >> Real World Questions, Real World Answers
> >>
> >> -----
> >>
> >> "confused" <(E-Mail Removed)> wrote in message
> >> news:71E35193-648B-46DC-B0DA-(E-Mail Removed)...
> >> > A POP account.
> >> > When I send a message I get as a system adminstrator response with the
> >> > error
> >> > "554 authentication failed, must login"
> >> >
> >> > --
> >> > confused
> >> >
> >> >
> >> > "Roady [MVP]" wrote:
> >> >
> >> >> What kind of email account are you configuring?
> >> >> Finish the configuration and send an email, what happens then? Do you
> >> >> get
> >> >> an
> >> >> error in the Send/Receive dialog or an NDR?
> >> >>
> >> >> --
> >> >> Robert Sparnaaij [MVP-Outlook]
> >> >> Coauthor, Configuring Microsoft Outlook 2003
> >> >> http://www.howto-outlook.com/
> >> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >> >>
> >> >> http://www.msoutlook.info/
> >> >> Real World Questions, Real World Answers
> >> >>
> >> >> -----
> >> >>
> >> >> "confused" <(E-Mail Removed)> wrote in message
> >> >> news:18028437-8A80-430E-AF89-(E-Mail Removed)...
> >> >> > I am trying to set up an additional e-mail account in Outlook 2002.
> >> >> > Every
> >> >> > time I "test account settings" I get an error "Send test
> >> >> > e-mailmessage:
> >> >> > Unable to send test Message. Please verify the E-mail Address
> >> >> > field."
> >> >> > I
> >> >> > have verified the field several times and it is correct. Where else
> >> >> > can I
> >> >> > look?
> >> >> >
> >> >> > --
> >> >> > confused
> >> >>
>