I am having trouble adding an email account, I managed with help form our IT
guy to add my own from my server at the office but now I am trying to add
another one and it gives me the followiong error:

The connection to the server has failed. Account: 'pop.shawmail.ca', Server:
'pop.shawmail.ed.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
Error: 10060, Error Number: 0x800CCC0E.

Can anyone advise me what the problem might be. This is an account for my
boss who is out of the country until mid February and he wants me to stay on
top of his email. I would prefer to have it on my laptop. I do have it on my
phone so I know it works, but that can get costly.

I also got a disk with my new computer it says "Upgrade your windows vista
experience". Does anyone know what this is or what I am supposed to do with
it.

I apologize but I am not very computer literate and am just now trying to
catch up on all the latest technology.

Any help will be appreciated.

Thanks
Audrey

"Audrey Kehoe" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I am having trouble adding an email account, I managed with help form our
>IT guy to add my own from my server at the office but now I am trying to
>add another one and it gives me the followiong error:
>
> The connection to the server has failed. Account: 'pop.shawmail.ca',
> Server: 'pop.shawmail.ed.net', Protocol: POP3, Port: 110, Secure(SSL): No,
> Socket Error: 10060, Error Number: 0x800CCC0E.
>
> Can anyone advise me what the problem might be. This is an account for my
> boss who is out of the country until mid February and he wants me to stay
> on top of his email. I would prefer to have it on my laptop. I do have it
> on my phone so I know it works, but that can get costly.
>
> I also got a disk with my new computer it says "Upgrade your windows vista
> experience". Does anyone know what this is or what I am supposed to do
> with it.
>
> I apologize but I am not very computer literate and am just now trying to
> catch up on all the latest technology.
>
> Any help will be appreciated.
>
> Thanks
> Audrey

Are the server settings that you used in Windows Mail the ones from your
phone?
I am not familiar with shawmail.ca, but try changing the POP3 server name to
pop.shawmail.ca
instead of 'pop.shawmail.ed.net'.

--
Regards Steve.
MS-MVP. OE. [DTS] UK

According to your ISP, the mail server name should be shawmail.ed.shawcable.net.
See http://www.shaw.ca/en-ca/CustomerCar...erverNames.htm

--
Gary VanderMolen, MS-MVP (WLMail)


"Audrey Kehoe" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
>I am having trouble adding an email account, I managed with help form our IT guy to add my own from my server at the office but
>now I am trying to add another one and it gives me the followiong error:
>
> The connection to the server has failed. Account: 'pop.shawmail.ca', Server: 'pop.shawmail.ed.net', Protocol: POP3, Port: 110,
> Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E.
>
> Can anyone advise me what the problem might be. This is an account for my boss who is out of the country until mid February and
> he wants me to stay on top of his email. I would prefer to have it on my laptop. I do have it on my phone so I know it works,
> but that can get costly.
>
> I also got a disk with my new computer it says "Upgrade your windows vista experience". Does anyone know what this is or what I
> am supposed to do with it.
>
> I apologize but I am not very computer literate and am just now trying to catch up on all the latest technology.
>
> Any help will be appreciated.
>
> Thanks
> Audrey