I am new with this and have never used Outlook before. I am wanting to add an
email account for myself on Outlook. I see how to do but when I go to "test
email account" (or whatever it says), a box comes up that has my email
account and password in it but everytime I click okay, it continues to come
up. So I don't understand why it can't send a test message. Can anyone help
me? Am I doing something wrong? I also read online that you need to get your
ID from somewhere...what does that mean and how do I go about doing that?
THANK YOU!!

Hello Stefanie,

Good question. For example, if you use Comcast as your Internet
Service Provider (ISP), you can find the Outlook Mail Settings on
their web site. For example: the incoming server may be:
incoming.comcast.net and the outgoing server may be:
outgoing.comcast.net.

You'll need to provide your Comcast (for example) username and
password. You are right, clicking test doesn't work, so I've found
that clicking the More Settings button, clicking the Outgoing Server
tab and clicking the My outgoing server (SMTP) requires
authentication does the trick.

Good luck!!

Joshua


On Oct 30, 5:22 pm, Stefanie <Stefa...@discussions.microsoft.com>
wrote:
> I am new with this and have never used Outlook before. I am wanting to add an
> email account for myself on Outlook. I see how to do but when I go to "test
> email account" (or whatever it says), a box comes up that has my email
> account and password in it but everytime I click okay, it continues to come
> up. So I don't understand why it can't send a test message. Can anyone help
> me? Am I doing something wrong? I also read online that you need to get your
> ID from somewhere...what does that mean and how do I go about doing that?
> THANK YOU!!

Your ISP - Internet Service Provider - supplies both your email address /
password / SMTP / Pop settings
Usually their help pages tell you how to set it up

"Stefanie" <(E-Mail Removed)> wrote in message
news:CC318A58-FEF7-41E0-A453-(E-Mail Removed)...
>I am new with this and have never used Outlook before. I am wanting to add
>an
> email account for myself on Outlook. I see how to do but when I go to
> "test
> email account" (or whatever it says), a box comes up that has my email
> account and password in it but everytime I click okay, it continues to
> come
> up. So I don't understand why it can't send a test message. Can anyone
> help
> me? Am I doing something wrong? I also read online that you need to get
> your
> ID from somewhere...what does that mean and how do I go about doing that?
> THANK YOU!!