The Programs facility in Vista (and Add/Remove Programs in Windows XP)
cannot remove things that the software/driver installer do not properly
register as installed. The manufacturer (in this case the scanner and
software folks) writes the installer script so your complaint is more
properly with them than with Microsoft.
--
Richard G. Harper [MVP Shell/User]
(E-Mail Removed)
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"Zygy" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I have experienced two instances were Add/Remove in Vista does not remove
>all the software, so that comprehensive installation of similar software is
>not possible.
>
> The first concerned a Scanner, where Add/Remove would not remove all the
> software, so that installation of the new Scanner is not possible, until a
> procedure recommended by the Scanner's makers involving modifications to
> the Registry is carried out, which I could not possibly do myself, so it
> means hiring a Professional to do the job!
>
> The second concerns Spellex. Here again the old version has not been
> removed, so that installation of the latest version is not fully carried
> out, making the software useless.
>
> How can Microsoft produce Windows where such problems occur? What is the
> experience of others in case this is a fault with my computer?