I have a customer running SBS2000 with SP4. Just recently, I
discovered that the backup was not running. When I try to open
NTBackup, nothing happens other than a NTBACKUP.EXE appearing in the
task manager.

Trying to find the problem, I went to Internet Explorer 6 but it
freezes when it tries to render a web page.

Looking further, Add Remove Programs and Network connections won't
open either. When I launch Add Remove Programs, there is a MSHTA.EXE
appearing in the task manager.

I was able to install Firefox and I can browse the Internet fine with
it.

I have registered a bunch of DLLs pertaining to the add remove
programs with no help.

I tried to reinstall Internet Explorer 6. I did not try a reinstall of
SP4 or SFC /SCANNOW yet.

Anyone has an idea/answer?

Thanks,
Marc

Marc wrote:
> I have a customer running SBS2000 with SP4. Just recently, I
> discovered that the backup was not running. When I try to open
> NTBackup, nothing happens other than a NTBACKUP.EXE appearing in the
> task manager.
>
> Trying to find the problem, I went to Internet Explorer 6 but it
> freezes when it tries to render a web page.
>
> Looking further, Add Remove Programs and Network connections won't
> open either. When I launch Add Remove Programs, there is a MSHTA.EXE
> appearing in the task manager.
>
> I was able to install Firefox and I can browse the Internet fine with
> it.
>
> I have registered a bunch of DLLs pertaining to the add remove
> programs with no help.
>
> I tried to reinstall Internet Explorer 6. I did not try a reinstall of
> SP4 or SFC /SCANNOW yet.
>
> Anyone has an idea/answer?
>
> Thanks,
> Marc

I can't help with the underlying issue per se, but search for a program
called "Add Remove Master" to get possible Add/Remove Programs
functionality back.


aD

Usually repairing or reinstalling IE should fix the problem so I'm not
sure that this can help but here it is anyway:

Add/Remove Programs dialog box does not appear or is corrupted
http://support.microsoft.com/default...en-us%3B323496

John

Marc wrote:

> I have a customer running SBS2000 with SP4. Just recently, I
> discovered that the backup was not running. When I try to open
> NTBackup, nothing happens other than a NTBACKUP.EXE appearing in the
> task manager.
>
> Trying to find the problem, I went to Internet Explorer 6 but it
> freezes when it tries to render a web page.
>
> Looking further, Add Remove Programs and Network connections won't
> open either. When I launch Add Remove Programs, there is a MSHTA.EXE
> appearing in the task manager.
>
> I was able to install Firefox and I can browse the Internet fine with
> it.
>
> I have registered a bunch of DLLs pertaining to the add remove
> programs with no help.
>
> I tried to reinstall Internet Explorer 6. I did not try a reinstall of
> SP4 or SFC /SCANNOW yet.
>
> Anyone has an idea/answer?
>
> Thanks,
> Marc

Thanks for replying, however I already done those. Now a new and more
serious thing just happened. The Exchange Information Store won't
start. In the Event Log is this:

Event Type: Error
Event Source: MSExchangeIS
Event Category: Content Engine
Event ID: 1180
Date: 2/2/2005
Time: 5:58:24 PM
User: N/A
Computer: SERVEUR
Description:
Error 0x80040605 initializing the Microsoft Exchange Server Internet
Conversion Library.

For more information, click
http://www.microsoft.com/contentredirect.asp.

and

Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 5000
Date: 2/2/2005
Time: 5:58:24 PM
User: N/A
Computer: SERVEUR
Description:
Unable to initialize the Microsoft Exchange Information Store service.
Error 0x80040605.

For more information, click
http://www.microsoft.com/contentredirect.asp.


Marc


On Wed, 02 Feb 2005 15:45:09 -0400, John John <(E-Mail Removed)>
wrote:

>Usually repairing or reinstalling IE should fix the problem so I'm not
>sure that this can help but here it is anyway:
>
>Add/Remove Programs dialog box does not appear or is corrupted
>http://support.microsoft.com/default...en-us%3B323496
>
>John
>
>Marc wrote:
>
>> I have a customer running SBS2000 with SP4. Just recently, I
>> discovered that the backup was not running. When I try to open
>> NTBackup, nothing happens other than a NTBACKUP.EXE appearing in the
>> task manager.
>>
>> Trying to find the problem, I went to Internet Explorer 6 but it
>> freezes when it tries to render a web page.
>>
>> Looking further, Add Remove Programs and Network connections won't
>> open either. When I launch Add Remove Programs, there is a MSHTA.EXE
>> appearing in the task manager.
>>
>> I was able to install Firefox and I can browse the Internet fine with
>> it.
>>
>> I have registered a bunch of DLLs pertaining to the add remove
>> programs with no help.
>>
>> I tried to reinstall Internet Explorer 6. I did not try a reinstall of
>> SP4 or SFC /SCANNOW yet.
>>
>> Anyone has an idea/answer?
>>
>> Thanks,
>> Marc

I don't have a lot to go on here, but look at Knowledge Base article 307309
The Logical Disk Manager Administrative Service Hangs While It Is
(http://support.microsoft.com/?id=307309). Check the start value for the
Logical Disk Manager Administrative service and make sure it is set to
Manual rather than Automatic.

Kevin McNiel, MCSE/MCSA
Platform Server Setup Group

This posting is provided "AS IS" with no warranties, and confers no rights.
Please reply to the Group only, This address cannot receive incoming
messages.


"Marc" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Thanks for replying, however I already done those. Now a new and more
> serious thing just happened. The Exchange Information Store won't
> start. In the Event Log is this:
>
> Event Type: Error
> Event Source: MSExchangeIS
> Event Category: Content Engine
> Event ID: 1180
> Date: 2/2/2005
> Time: 5:58:24 PM
> User: N/A
> Computer: SERVEUR
> Description:
> Error 0x80040605 initializing the Microsoft Exchange Server Internet
> Conversion Library.
>
> For more information, click
> http://www.microsoft.com/contentredirect.asp.
>
> and
>
> Event Type: Error
> Event Source: MSExchangeIS
> Event Category: General
> Event ID: 5000
> Date: 2/2/2005
> Time: 5:58:24 PM
> User: N/A
> Computer: SERVEUR
> Description:
> Unable to initialize the Microsoft Exchange Information Store service.
> Error 0x80040605.
>
> For more information, click
> http://www.microsoft.com/contentredirect.asp.
>
>
> Marc
>
>
> On Wed, 02 Feb 2005 15:45:09 -0400, John John <(E-Mail Removed)>
> wrote:
>
>>Usually repairing or reinstalling IE should fix the problem so I'm not
>>sure that this can help but here it is anyway:
>>
>>Add/Remove Programs dialog box does not appear or is corrupted
>>http://support.microsoft.com/default...en-us%3B323496
>>
>>John
>>
>>Marc wrote:
>>
>>> I have a customer running SBS2000 with SP4. Just recently, I
>>> discovered that the backup was not running. When I try to open
>>> NTBackup, nothing happens other than a NTBACKUP.EXE appearing in the
>>> task manager.
>>>
>>> Trying to find the problem, I went to Internet Explorer 6 but it
>>> freezes when it tries to render a web page.
>>>
>>> Looking further, Add Remove Programs and Network connections won't
>>> open either. When I launch Add Remove Programs, there is a MSHTA.EXE
>>> appearing in the task manager.
>>>
>>> I was able to install Firefox and I can browse the Internet fine with
>>> it.
>>>
>>> I have registered a bunch of DLLs pertaining to the add remove
>>> programs with no help.
>>>
>>> I tried to reinstall Internet Explorer 6. I did not try a reinstall of
>>> SP4 or SFC /SCANNOW yet.
>>>
>>> Anyone has an idea/answer?
>>>
>>> Thanks,
>>> Marc
>

Oh, I forgot to also mention, Exchange won't start, but boot to Directory
Service Restore Mode and test Ntbackup and Add/Remove Programs to see if
they will open properly.

Kevin McNiel, MCSE/MCSA
Platform Server Setup Group

This posting is provided "AS IS" with no warranties, and confers no rights.
Please reply to the Group only, This address cannot receive incoming
messages.


"Marc" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Thanks for replying, however I already done those. Now a new and more
> serious thing just happened. The Exchange Information Store won't
> start. In the Event Log is this:
>
> Event Type: Error
> Event Source: MSExchangeIS
> Event Category: Content Engine
> Event ID: 1180
> Date: 2/2/2005
> Time: 5:58:24 PM
> User: N/A
> Computer: SERVEUR
> Description:
> Error 0x80040605 initializing the Microsoft Exchange Server Internet
> Conversion Library.
>
> For more information, click
> http://www.microsoft.com/contentredirect.asp.
>
> and
>
> Event Type: Error
> Event Source: MSExchangeIS
> Event Category: General
> Event ID: 5000
> Date: 2/2/2005
> Time: 5:58:24 PM
> User: N/A
> Computer: SERVEUR
> Description:
> Unable to initialize the Microsoft Exchange Information Store service.
> Error 0x80040605.
>
> For more information, click
> http://www.microsoft.com/contentredirect.asp.
>
>
> Marc
>
>
> On Wed, 02 Feb 2005 15:45:09 -0400, John John <(E-Mail Removed)>
> wrote:
>
>>Usually repairing or reinstalling IE should fix the problem so I'm not
>>sure that this can help but here it is anyway:
>>
>>Add/Remove Programs dialog box does not appear or is corrupted
>>http://support.microsoft.com/default...en-us%3B323496
>>
>>John
>>
>>Marc wrote:
>>
>>> I have a customer running SBS2000 with SP4. Just recently, I
>>> discovered that the backup was not running. When I try to open
>>> NTBackup, nothing happens other than a NTBACKUP.EXE appearing in the
>>> task manager.
>>>
>>> Trying to find the problem, I went to Internet Explorer 6 but it
>>> freezes when it tries to render a web page.
>>>
>>> Looking further, Add Remove Programs and Network connections won't
>>> open either. When I launch Add Remove Programs, there is a MSHTA.EXE
>>> appearing in the task manager.
>>>
>>> I was able to install Firefox and I can browse the Internet fine with
>>> it.
>>>
>>> I have registered a bunch of DLLs pertaining to the add remove
>>> programs with no help.
>>>
>>> I tried to reinstall Internet Explorer 6. I did not try a reinstall of
>>> SP4 or SFC /SCANNOW yet.
>>>
>>> Anyone has an idea/answer?
>>>
>>> Thanks,
>>> Marc
>