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Add-Remove Programs issue

 
 
Jo-Anne
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      8th Dec 2008
I recently removed Adobe Acrobat Reader 5 from my WinXP SP3 computer (I'm
currently running version 9, but the old program hadn't been deleted by
Adobe when it installed the newer one). When the removal was finished, two
"Details" appeared:

Unable to unregister a self registering file 'C:\Program Files\Adobe\Acrobat
5.0\Reader\ActiveX\pdf.ocx'.
Unable to delete folder 'C:\Program Files\Adobe'.

I can understand the second one, since there still has to be an Adobe folder
for Reader 9. But I don't know what the first is about. The only folder
under Adobe in Program Files is Reader 9.

I'd be grateful if someone could explain what this is about and whether I
should be doing anything.

Thanks much!

Jo-Anne


 
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Randem
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      8th Dec 2008
Well, it seems that since the folder does not exist the attempt to
unregister the ocx failed... It is not there so it cannot be unregistered.
The registery would need to be cleaned to get rid of that key.

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
http://www.rndem.com/installerproblems.html
http://www.randem.com/vistainstalls.html
http://www.financialtrainingservices.org


"Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
news:(E-Mail Removed)...
>I recently removed Adobe Acrobat Reader 5 from my WinXP SP3 computer (I'm
>currently running version 9, but the old program hadn't been deleted by
>Adobe when it installed the newer one). When the removal was finished, two
>"Details" appeared:
>
> Unable to unregister a self registering file 'C:\Program
> Files\Adobe\Acrobat 5.0\Reader\ActiveX\pdf.ocx'.
> Unable to delete folder 'C:\Program Files\Adobe'.
>
> I can understand the second one, since there still has to be an Adobe
> folder for Reader 9. But I don't know what the first is about. The only
> folder under Adobe in Program Files is Reader 9.
>
> I'd be grateful if someone could explain what this is about and whether I
> should be doing anything.
>
> Thanks much!
>
> Jo-Anne
>



 
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Bill in Co.
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Posts: n/a
 
      8th Dec 2008
Unless you first uninstalled version 5 before installing version 9 (which is
the cleanest way to do such a big upgrade in versions), it may have been
left over, (since version 5 was never uninstalled first), and so it probably
isn't anything to really worry about.

Jo-Anne wrote:
> I recently removed Adobe Acrobat Reader 5 from my WinXP SP3 computer (I'm
> currently running version 9, but the old program hadn't been deleted by
> Adobe when it installed the newer one). When the removal was finished, two
> "Details" appeared:
>
> Unable to unregister a self registering file 'C:\Program
> Files\Adobe\Acrobat
> 5.0\Reader\ActiveX\pdf.ocx'.
> Unable to delete folder 'C:\Program Files\Adobe'.
>
> I can understand the second one, since there still has to be an Adobe
> folder
> for Reader 9. But I don't know what the first is about. The only folder
> under Adobe in Program Files is Reader 9.
>
> I'd be grateful if someone could explain what this is about and whether I
> should be doing anything.
>
> Thanks much!
>
> Jo-Anne



 
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Jo-Anne
Guest
Posts: n/a
 
      8th Dec 2008
Thank you, Bill! I didn't uninstall it until well after the new version was
installed. Glad to know I don't have to do anything.

Jo-Anne

"Bill in Co." <(E-Mail Removed)> wrote in message
news:OAdi$(E-Mail Removed)...
> Unless you first uninstalled version 5 before installing version 9 (which
> is the cleanest way to do such a big upgrade in versions), it may have
> been left over, (since version 5 was never uninstalled first), and so it
> probably isn't anything to really worry about.
>
> Jo-Anne wrote:
>> I recently removed Adobe Acrobat Reader 5 from my WinXP SP3 computer (I'm
>> currently running version 9, but the old program hadn't been deleted by
>> Adobe when it installed the newer one). When the removal was finished,
>> two
>> "Details" appeared:
>>
>> Unable to unregister a self registering file 'C:\Program
>> Files\Adobe\Acrobat
>> 5.0\Reader\ActiveX\pdf.ocx'.
>> Unable to delete folder 'C:\Program Files\Adobe'.
>>
>> I can understand the second one, since there still has to be an Adobe
>> folder
>> for Reader 9. But I don't know what the first is about. The only folder
>> under Adobe in Program Files is Reader 9.
>>
>> I'd be grateful if someone could explain what this is about and whether I
>> should be doing anything.
>>
>> Thanks much!
>>
>> Jo-Anne

>
>



 
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Jo-Anne
Guest
Posts: n/a
 
      8th Dec 2008
Thank you! If it's not going to cause problems sitting there, I'll just
leave it...

Jo-Anne

"Randem" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Well, it seems that since the folder does not exist the attempt to
> unregister the ocx failed... It is not there so it cannot be unregistered.
> The registery would need to be cleaned to get rid of that key.
>
> --
> Randem Systems
> Your Installation Specialist
> The Top Inno Setup Script Generator
> http://www.randem.com/innoscript.html
> http://www.rndem.com/installerproblems.html
> http://www.randem.com/vistainstalls.html
> http://www.financialtrainingservices.org
>
>
> "Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
> news:(E-Mail Removed)...
>>I recently removed Adobe Acrobat Reader 5 from my WinXP SP3 computer (I'm
>>currently running version 9, but the old program hadn't been deleted by
>>Adobe when it installed the newer one). When the removal was finished, two
>>"Details" appeared:
>>
>> Unable to unregister a self registering file 'C:\Program
>> Files\Adobe\Acrobat 5.0\Reader\ActiveX\pdf.ocx'.
>> Unable to delete folder 'C:\Program Files\Adobe'.
>>
>> I can understand the second one, since there still has to be an Adobe
>> folder for Reader 9. But I don't know what the first is about. The only
>> folder under Adobe in Program Files is Reader 9.
>>
>> I'd be grateful if someone could explain what this is about and whether I
>> should be doing anything.
>>
>> Thanks much!
>>
>> Jo-Anne
>>

>
>



 
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Randem
Guest
Posts: n/a
 
      8th Dec 2008
The only time that the registry entry would cause a problem is if an app is
attempting to locate that ocx and keeps trying because the key is there.

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
http://www.rndem.com/installerproblems.html
http://www.randem.com/vistainstalls.html
http://www.financialtrainingservices.org


"Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
news:%(E-Mail Removed)...
> Thank you! If it's not going to cause problems sitting there, I'll just
> leave it...
>
> Jo-Anne
>
> "Randem" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Well, it seems that since the folder does not exist the attempt to
>> unregister the ocx failed... It is not there so it cannot be
>> unregistered. The registery would need to be cleaned to get rid of that
>> key.
>>
>> --
>> Randem Systems
>> Your Installation Specialist
>> The Top Inno Setup Script Generator
>> http://www.randem.com/innoscript.html
>> http://www.rndem.com/installerproblems.html
>> http://www.randem.com/vistainstalls.html
>> http://www.financialtrainingservices.org
>>
>>
>> "Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
>> news:(E-Mail Removed)...
>>>I recently removed Adobe Acrobat Reader 5 from my WinXP SP3 computer (I'm
>>>currently running version 9, but the old program hadn't been deleted by
>>>Adobe when it installed the newer one). When the removal was finished,
>>>two "Details" appeared:
>>>
>>> Unable to unregister a self registering file 'C:\Program
>>> Files\Adobe\Acrobat 5.0\Reader\ActiveX\pdf.ocx'.
>>> Unable to delete folder 'C:\Program Files\Adobe'.
>>>
>>> I can understand the second one, since there still has to be an Adobe
>>> folder for Reader 9. But I don't know what the first is about. The only
>>> folder under Adobe in Program Files is Reader 9.
>>>
>>> I'd be grateful if someone could explain what this is about and whether
>>> I should be doing anything.
>>>
>>> Thanks much!
>>>
>>> Jo-Anne
>>>

>>
>>

>
>



 
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