The program for AOL has been eliminated from my computer. The problem I have
is I cannot remove the folder form add/remove. I tried to rightclick and
delete it did not work. I tried to highlight anduse shift+del, it did not
work either. Is there someone who can assist me with removing this folder?

Hi JimH,

See if the information in this MSKB article helps you to resolve the
problem:

How to Manually Remove Programs from the Add or Remove Programs Tool
http://support.microsoft.com/kb/314481



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"JimH" <(E-Mail Removed)> wrote in message
news:EE97FF61-F8BD-4FB6-BBFC-(E-Mail Removed)...
> The program for AOL has been eliminated from my computer. The problem I
> have
> is I cannot remove the folder form add/remove. I tried to rightclick and
> delete it did not work. I tried to highlight anduse shift+del, it did not
> work either. Is there someone who can assist me with removing this folder?

Ms MacLeod,
I may be able to use this process but I cannot get the backup program to
run. Backup is installed on my computer. When I get into the backup wizard,
it won't accept the name/destination I want to use (D:\). I get an invalid
message.

"Patti MacLeod" wrote:

> Hi JimH,
>
> See if the information in this MSKB article helps you to resolve the
> problem:
>
> How to Manually Remove Programs from the Add or Remove Programs Tool
> http://support.microsoft.com/kb/314481
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "JimH" <(E-Mail Removed)> wrote in message
> news:EE97FF61-F8BD-4FB6-BBFC-(E-Mail Removed)...
> > The program for AOL has been eliminated from my computer. The problem I
> > have
> > is I cannot remove the folder form add/remove. I tried to rightclick and
> > delete it did not work. I tried to highlight anduse shift+del, it did not
> > work either. Is there someone who can assist me with removing this folder?
>
>
>

Perhaps I'm missing something here, as I don't understand what the process
for manually removing programs from Add/Remove has to do with getting the
backup program to run.



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"JimH" <(E-Mail Removed)> wrote in message
news:37CD0EBF-1856-478F-9185-(E-Mail Removed)...
> Ms MacLeod,
> I may be able to use this process but I cannot get the backup program to
> run. Backup is installed on my computer. When I get into the backup
> wizard,
> it won't accept the name/destination I want to use (D:\). I get an invalid
> message.
>
> "Patti MacLeod" wrote:
>
>> Hi JimH,
>>
>> See if the information in this MSKB article helps you to resolve the
>> problem:
>>
>> How to Manually Remove Programs from the Add or Remove Programs Tool
>> http://support.microsoft.com/kb/314481
>>
>>
>>
>> Regards,
>>
>> --
>> Patti MacLeod
>> Microsoft MVP - Windows Shell/User
>>
>> "JimH" <(E-Mail Removed)> wrote in message
>> news:EE97FF61-F8BD-4FB6-BBFC-(E-Mail Removed)...
>> > The program for AOL has been eliminated from my computer. The problem I
>> > have
>> > is I cannot remove the folder form add/remove. I tried to rightclick
>> > and
>> > delete it did not work. I tried to highlight anduse shift+del, it did
>> > not
>> > work either. Is there someone who can assist me with removing this
>> > folder?
>>
>>
>>

The removal deals with the registry. Message says I should backup the
registry before I use it to remove the folder I want to get rid of.

"Patti MacLeod" wrote:

> Perhaps I'm missing something here, as I don't understand what the process
> for manually removing programs from Add/Remove has to do with getting the
> backup program to run.
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "JimH" <(E-Mail Removed)> wrote in message
> news:37CD0EBF-1856-478F-9185-(E-Mail Removed)...
> > Ms MacLeod,
> > I may be able to use this process but I cannot get the backup program to
> > run. Backup is installed on my computer. When I get into the backup
> > wizard,
> > it won't accept the name/destination I want to use (D:\). I get an invalid
> > message.
> >
> > "Patti MacLeod" wrote:
> >
> >> Hi JimH,
> >>
> >> See if the information in this MSKB article helps you to resolve the
> >> problem:
> >>
> >> How to Manually Remove Programs from the Add or Remove Programs Tool
> >> http://support.microsoft.com/kb/314481
> >>
> >>
> >>
> >> Regards,
> >>
> >> --
> >> Patti MacLeod
> >> Microsoft MVP - Windows Shell/User
> >>
> >> "JimH" <(E-Mail Removed)> wrote in message
> >> news:EE97FF61-F8BD-4FB6-BBFC-(E-Mail Removed)...
> >> > The program for AOL has been eliminated from my computer. The problem I
> >> > have
> >> > is I cannot remove the folder form add/remove. I tried to rightclick
> >> > and
> >> > delete it did not work. I tried to highlight anduse shift+del, it did
> >> > not
> >> > work either. Is there someone who can assist me with removing this
> >> > folder?
> >>
> >>
> >>
>
>
>

Ah, okay. I normally "backup" the registry branch that I will be modifying,
as per step numbers 4 and 5.

If your D: drive is a CD burner, you have to format the CD/CD-RW before it
will be recognized as a valid medium for the backup utility.



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"JimH" <(E-Mail Removed)> wrote in message
news:C2F2368B-BF7E-482B-857F-(E-Mail Removed)...
> The removal deals with the registry. Message says I should backup the
> registry before I use it to remove the folder I want to get rid of.
>
> "Patti MacLeod" wrote:
>
>> Perhaps I'm missing something here, as I don't understand what the
>> process
>> for manually removing programs from Add/Remove has to do with getting the
>> backup program to run.
>>
>>
>>
>> Regards,
>>
>> --
>> Patti MacLeod
>> Microsoft MVP - Windows Shell/User
>>
>> "JimH" <(E-Mail Removed)> wrote in message
>> news:37CD0EBF-1856-478F-9185-(E-Mail Removed)...
>> > Ms MacLeod,
>> > I may be able to use this process but I cannot get the backup program
>> > to
>> > run. Backup is installed on my computer. When I get into the backup
>> > wizard,
>> > it won't accept the name/destination I want to use (D:\). I get an
>> > invalid
>> > message.
>> >
>> > "Patti MacLeod" wrote:
>> >
>> >> Hi JimH,
>> >>
>> >> See if the information in this MSKB article helps you to resolve the
>> >> problem:
>> >>
>> >> How to Manually Remove Programs from the Add or Remove Programs Tool
>> >> http://support.microsoft.com/kb/314481
>> >>
>> >>
>> >>
>> >> Regards,
>> >>
>> >> --
>> >> Patti MacLeod
>> >> Microsoft MVP - Windows Shell/User
>> >>
>> >> "JimH" <(E-Mail Removed)> wrote in message
>> >> news:EE97FF61-F8BD-4FB6-BBFC-(E-Mail Removed)...
>> >> > The program for AOL has been eliminated from my computer. The
>> >> > problem I
>> >> > have
>> >> > is I cannot remove the folder form add/remove. I tried to rightclick
>> >> > and
>> >> > delete it did not work. I tried to highlight anduse shift+del, it
>> >> > did
>> >> > not
>> >> > work either. Is there someone who can assist me with removing this
>> >> > folder?
>> >>
>> >>
>> >>
>>
>>
>>