Sorry, the information on what sfc did should be in the event viewer, not in
a log file. On the other hand, it didn't fix the problem to begin with.
There is one app that I know of that tricks the system file protection,
LanTastic 8. Do you have that one installed ? If so, manually copy
printui.dll from the CD (navigate to CD i386 folder, type "extract
printui.dl_ %windir%\system32\printui.dll") and reboot. (If it doesn't allow
you to overwrite printui.dll, rename it to e.g. printui.old.dll)
If that is not the case: do you have any other non-mainstream apps on your
machine ?
--
This information is provided AS-IS and confers no rights.
<(E-Mail Removed)> wrote in message
news:05be01c3a540$f5f15630$(E-Mail Removed)...
> I ran sfc /scannow and it scanned the system copied files
> from the cd and finished. It did not see a log file
> generated and if one was I have not idea where it was
> put. The printers still do not show up in the printers
> and faxes and the add printer wizard still does not work.
> I did not even try printing again because I want to
> figure out this problem first. Any other suggestions I
> can try?
> >-----Original Message-----
> >Sounds like two separate issues: add printer
> wizard/printers folder doesn't
> >work, and you LJ 1100 prints junk.
> >
> >First issue: I've seen a number of cases where
> printui.dll got replaced. Try
> >running sfc /scannow from the command line. If that
> fixes the problem, I'd
> >appreciate it if you could post/send the log that sfc
> generates to see what
> >files got replaced.
> >
> >Second issue: are you sure you've got the right driver ?
> What kind of junk
> >does it print - could it be that you're using the
> PostScript driver on a
> >PCL-only printer ?
> >
> >--
> >This information is provided AS-IS and confers no rights.
> >
> >"Michael" <(E-Mail Removed)> wrote in message
> >news:34ab01c397e2$e3a350c0$(E-Mail Removed)...
> >> I have a Dell 2300 with windows xp home. I have
> installed
> >> a canon bubble jet and hp laserjet 1100 on the system.
> >> When I go into printers and faxes the printers are not
> >> listed. If I click on add printer nothing happens. I
> >> opened an application like word or internet explorer
> and
> >> they see both printers. When I send a job to the canon
> >> it prints fine but when I send a job to the laser all
> it
> >> prints is junk. I am using windows xp embedded
> drivers, I
> >> have also tried hp's pcl 5 drivers and it does the same
> >> thing. What can I do to get the add printer wizard to
> >> work and get the printers to show up in the printer and
> >> faxes.
> >>
> >> Please reply to this posting or email me at
> >> (E-Mail Removed)
> >>
> >> Thanks
> >> Michael
> >
> >
> >.
> >
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