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Add printer wizard does not work and previously installed printers are not displ

 
 
Matt
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      15th Oct 2003
New install of XP pro. When clicking on Add Printer the
add printer wizard does not work and previously installed
printers are not displayed. I have reapplied SP1 without
any change. XP box is in a NT network no Active Directory
involved. There was a similar issue in Win2k Article
Q271248 but I did not have any stray dll's. Any
suggestions are greatly appreciated at this point!

Thanks

-Matt
 
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Cari \(MS-MVP\)
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      15th Oct 2003
Try restarting the print spooler.

From the command prompt, type

net start spooler

(and remember to hit enter)

Do they now reappear?

Cari
www.coribright.com

"Matt" <(E-Mail Removed)> wrote in message
news:04f301c39356$f6e81020$(E-Mail Removed)...
> New install of XP pro. When clicking on Add Printer the
> add printer wizard does not work and previously installed
> printers are not displayed. I have reapplied SP1 without
> any change. XP box is in a NT network no Active Directory
> involved. There was a similar issue in Win2k Article
> Q271248 but I did not have any stray dll's. Any
> suggestions are greatly appreciated at this point!
>
> Thanks
>
> -Matt



 
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