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Add printer wizard does not respond

 
 
wayne
Guest
Posts: n/a
 
      19th Apr 2004
When I click on add printer in Windows XP PRO nothing
happens. Does anyone have a solution for this problem?
Thanks for any help I can get!!
 
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PIa Mason
Guest
Posts: n/a
 
      19th Apr 2004
Hi! THis is also happening to me. I remember installing
windows updates, then all of a sudden, print does not
work. In IE, when I click File / Print, i get an error. My
previously installed printers have also disappeared.

Please, help!

>-----Original Message-----
>When I click on add printer in Windows XP PRO nothing
>happens. Does anyone have a solution for this problem?
>Thanks for any help I can get!!
>.
>

 
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Wayne
Guest
Posts: n/a
 
      19th Apr 2004

>-----Original Message-----
>Hi! THis is also happening to me. I remember installing
>windows updates, then all of a sudden, print does not
>work. In IE, when I click File / Print, i get an error.

My
>previously installed printers have also disappeared.
>
>Please, help!
>
>>-----Original Message-----
>>When I click on add printer in Windows XP PRO nothing
>>happens. Does anyone have a solution for this problem?
>>Thanks for any help I can get!!
>>.
>>

>.My originally installed printers disappeared also. I

tried "net start spooler" and a system restore neither
one worked.
>

 
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Pia Mason
Guest
Posts: n/a
 
      19th Apr 2004

Hi Wayne,

I re-installed windows xp pro, and that fixed it.
I hope it will work for you.

pia

>-----Original Message-----
>
>>-----Original Message-----
>>Hi! THis is also happening to me. I remember installing
>>windows updates, then all of a sudden, print does not
>>work. In IE, when I click File / Print, i get an error.

>My
>>previously installed printers have also disappeared.
>>
>>Please, help!
>>
>>>-----Original Message-----
>>>When I click on add printer in Windows XP PRO nothing
>>>happens. Does anyone have a solution for this problem?
>>>Thanks for any help I can get!!
>>>.
>>>

>>.My originally installed printers disappeared also. I

>tried "net start spooler" and a system restore neither
>one worked.
>>

>.
>

 
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Cari \(MS-MVP\)
Guest
Posts: n/a
 
      20th Apr 2004
One of the System Files has become corrupted..... from the command prompt,
type

sfc /scannow
(note the space between the c and the /)

sfc is the System File Checker.... it will replace any System Files that are
corrupted. After the check reboot and try the Add Printer Wizard again.

Cari
www.coribright.com

"wayne" <(E-Mail Removed)> wrote in message
news:11c801c4263d$36b5c840$(E-Mail Removed)...
> When I click on add printer in Windows XP PRO nothing
> happens. Does anyone have a solution for this problem?
> Thanks for any help I can get!!



 
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Wayne
Guest
Posts: n/a
 
      21st Apr 2004

>-----Original Message-----
>One of the System Files has become corrupted..... from

the command prompt,
>type
>
>sfc /scannow
>(note the space between the c and the /)
>
>sfc is the System File Checker.... it will replace any

System Files that are
>corrupted. After the check reboot and try the Add

Printer Wizard again.
>
>Cari
>www.coribright.com
>
>"wayne" <(E-Mail Removed)> wrote in message
>news:11c801c4263d$36b5c840$(E-Mail Removed)...
>> When I click on add printer in Windows XP PRO nothing
>> happens. Does anyone have a solution for this problem?
>> Thanks for any help I can get!!

>
>
>Thank you very much Cari!! That worked out fine.

I really appreciate your help, I didn't want to have to
re-install XP.
>

 
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Cari \(MS MVP\)
Guest
Posts: n/a
 
      22nd Apr 2004
You're very welcome. Happy printing!
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"Wayne" <(E-Mail Removed)> wrote in message
news:25b501c427ed$128d5080$(E-Mail Removed)...
>
> >Thank you very much Cari!! That worked out fine.

> I really appreciate your help, I didn't want to have to
> re-install XP.
> >



 
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=?Utf-8?B?VC1Sb2Nr?=
Guest
Posts: n/a
 
      26th Apr 2004
I'm affraid "scannow" did not work in my case. Wizard keeps saying that it cannot find the driver for my printer. The default driver doesn't work or even the latest driver cd from HP. My printer is hp psc 750xi and windows xp suddenly stopped recogizing it a few weeks ago.
 
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Cari \(MS-MVP\)
Guest
Posts: n/a
 
      26th Apr 2004
Try a complete uninstall and reinstall.... then download a new set of
drivers from the HP website...the first item at
http://h10025.www1.hp.com/ewfrf/wc/s...&dlc=en&os=228

(I know, I'm sorry it's 60.62mb too!)

Uninstall and reinstall instructions at:
http://www.coribright.com/Windows/Article%20One.htm

--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com
"T-Rock" <(E-Mail Removed)> wrote in message
news:816A7F4C-44BE-4EF0-95B8-(E-Mail Removed)...
> I'm affraid "scannow" did not work in my case. Wizard keeps saying that
> it cannot find the driver for my printer. The default driver doesn't work
> or even the latest driver cd from HP. My printer is hp psc 750xi and
> windows xp suddenly stopped recogizing it a few weeks ago.



 
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=?Utf-8?B?VC1Sb2Nr?=
Guest
Posts: n/a
 
      29th Apr 2004
I have tried following your last suggestion as close as I can but still something is blocking the Microsoft wizard from seeing the driver for my printer, either from the cd rum or the HP web site. The funny thing is that the wizard recognizes that it is an 750ix that is to be installed but it says that it cannot fine the correct driver anywhere. Following the installation procedure from hp on-line it says that the installation is incomplete then it takes me around in circls again.
 
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