I have bought a DELL Dimension 9100 and I did not check the ports in
the specs before. Now it turns out that the PC comes with *NO* printer
port and *NO* com: ports whatsoever. Only a number of USB ports...

I am really in need of both so I tried to install a combo I/O board
with one printer port and two com ports. It is a Q-Tec Serial-parallel
PCI card (item 12887).
I followed the instructions both on the CD thta came with the board
and on their website (after downloading a later driver).

What happens is that I am seeing a non-working (yellow exclamation
mark) device (PCI 4079A Multi-I/O Adapter) in device manager.
If I open this device properties it displays:
"This device is not working properly because Windows cannot load the
drivers required for this device. (Code 31)"

In Eventlog I also see this mentioned as follows:
"The description for Event ID ( 3 ) in Source ( SNXPCARD ) cannot be
found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote
computer. You may be able to use the /AUXSOURCE= flag to retrieve this
description; see Help and Support for details. The following
information is part of the event: ; Unable to
GetSunixPCICardDeviceNo.."

And now I don't know where to go from here.

Please note that I cannot use a USB connected printer port expansion
unit because these are incompatible with the dongles that come with
software I use. So I think I must add a hardware unit like this.

Any ideas?

/Bo


Bo Berglund
bo.berglund(at)nospam.telia.com

On Sat, 12 Nov 2005 15:30:54 +0100, Bo Berglund <(E-Mail Removed)>
wrote:

>
>What happens is that I am seeing a non-working (yellow exclamation
>mark) device (PCI 4079A Multi-I/O Adapter) in device manager.
>If I open this device properties it displays:
>"This device is not working properly because Windows cannot load the
>drivers required for this device. (Code 31)"
>

The first thing I would try is to put it in a different PCI-slot.
Interrupts are often shared and are hard-assigned to these slots. This
results in this extra card sharing it's interrupt with a specific
piece of computerhardware. Sometimes there can be a conflict arising
from shaing an interrupt with another device.

It may or may not work but it is a very simple thing to try.

There is alway the chance that it is defective. Try it in a different
machine if you can.

And check whether there are USB-dongles available for your software.

Bo

Presumably, you loaded drivers for the card?..

http://www.qtec.info/service/support...tm?artnr=12887

and just in case you do not have the manual..

http://www.qtec.info/service/support...93&artnr=12887

--
Mike Hall
MVP - Windows Shell/User


"Bo Berglund" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I have bought a DELL Dimension 9100 and I did not check the ports in
> the specs before. Now it turns out that the PC comes with *NO* printer
> port and *NO* com: ports whatsoever. Only a number of USB ports...
>
> I am really in need of both so I tried to install a combo I/O board
> with one printer port and two com ports. It is a Q-Tec Serial-parallel
> PCI card (item 12887).
> I followed the instructions both on the CD thta came with the board
> and on their website (after downloading a later driver).
>
> What happens is that I am seeing a non-working (yellow exclamation
> mark) device (PCI 4079A Multi-I/O Adapter) in device manager.
> If I open this device properties it displays:
> "This device is not working properly because Windows cannot load the
> drivers required for this device. (Code 31)"
>
> In Eventlog I also see this mentioned as follows:
> "The description for Event ID ( 3 ) in Source ( SNXPCARD ) cannot be
> found. The local computer may not have the necessary registry
> information or message DLL files to display messages from a remote
> computer. You may be able to use the /AUXSOURCE= flag to retrieve this
> description; see Help and Support for details. The following
> information is part of the event: ; Unable to
> GetSunixPCICardDeviceNo.."
>
> And now I don't know where to go from here.
>
> Please note that I cannot use a USB connected printer port expansion
> unit because these are incompatible with the dongles that come with
> software I use. So I think I must add a hardware unit like this.
>
> Any ideas?
>
> /Bo
>
>
> Bo Berglund
> bo.berglund(at)nospam.telia.com