One cause of the failure could be that the Print Spooler service is not
started for some reason. To see if the service is started, right click on
My Computer and choose Manage. On the left pane, choose services and
applications, then Services. Look at the Print Spooler service on the right
pane. The status should be Started. If it's not, try right-clicking and
choosing Start.
--
Tali Roth
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'
"Keith" <(E-Mail Removed)> wrote in message
news:041c01c37709$ee678ac0$(E-Mail Removed)...
> I'm having the exact same problems as Andy. If anyone has
> a clue, please help.
> >-----Original Message-----
> >Currently trying to connect a network printer as soon as
> >use the add button comes up with an error message
> >saying "operation could not be completed". Other machines
> >can connect to it. Tried browsing the print server
> >through the network and selecting it and selecting
> >connect in this instance it complains about ntprint.dll.
> >Tried deleting ntprint.dll and reinstalling still same
> >problems. Anybody any ideas?????
> >
> >Before anybody asks it is not the printer driver you
> >can't even get as far as the wizard.
> >.
> >
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