Not sure what you mean by "their" username and password.
Multiple users on one account doesn't quite compute.
The only username and password Windows Mail needs is the one for each
mail account. Do all three users have separate email addresses?
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Gary VanderMolen, MS-MVP (Mail)
"leslie beaton" <(E-Mail Removed)> wrote in message news:u#(E-Mail Removed)...
> Can anyone help. I have added two other users to my email account as I did in Outlook. It keeps asking for verification, their
> username and password (I am using the same password as my own for my email account), which we have typed in. It still will not
> accept. Can anyone help please?
>
> Many thanks
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