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Adaptec USB2 Connect and winxp sp1 problems

 
 
Karl
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      13th Aug 2003
I have installed last night service pack 1 of WINXP and since then the
recently bought USB2 card by Adaptec does not work any longer. I contacted
Adaptec and was told to download the new driver. The gave me the name and I
downloaded it and installed it.

All seemed to go fine, yet I can still not see the Cardreader, the External
Drive, or the MS Wireless Mouse on the USB diagram.

It shows 4 USB ports available, but not the connected hardware.

The card is fine. I took it even out and re-inserted it. The light on the
cardreader is on, so USB supplies the power.

The Device Manger shows the new driver as:

Adaptec AUA-4000 PCI to USB Enhanced Host Controller and it says that it is
working properly.

Why can I not see and use the above peripherals? They worked all fine before
the WINXP download.

Adaptec Tech. support said the downloaded new driver was needed. But it does
not solve the problem.

I waited now 15 minutes to get Tech. Support back on hold, but gave up and
post this note instead.

Hopefully someone here sees the problem and has an answer.


 
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John
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      13th Aug 2003

>-----Original Message-----
>I have installed last night service pack 1 of WINXP and

since then the
>recently bought USB2 card by Adaptec does not work any

longer. I contacted
>Adaptec and was told to download the new driver. The gave

me the name and I
>downloaded it and installed it.
>
>All seemed to go fine, yet I can still not see the

Cardreader, the External
>Drive, or the MS Wireless Mouse on the USB diagram.
>
>It shows 4 USB ports available, but not the connected

hardware.
>
>The card is fine. I took it even out and re-inserted it.

The light on the
>cardreader is on, so USB supplies the power.
>
>The Device Manger shows the new driver as:
>
>Adaptec AUA-4000 PCI to USB Enhanced Host Controller and

it says that it is
>working properly.
>
>Why can I not see and use the above peripherals? They

worked all fine before
>the WINXP download.
>
>Adaptec Tech. support said the downloaded new driver was

needed. But it does
>not solve the problem.
>
>I waited now 15 minutes to get Tech. Support back on

hold, but gave up and
>post this note instead.
>
>Hopefully someone here sees the problem and has an answer.
>
>
>.Did the device drivers for the peripherals get wiped out

when you installed SP1? Look into device manager for these
drivers.
>

 
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Karl
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      14th Aug 2003
The answer is No, but they will not work with SP#1 per Adaptec. THAT is why
I downloaded the new driver, but still have problems and that is why this
post.


"John" <(E-Mail Removed)> wrote in message
news:073101c361ec$81be62e0$(E-Mail Removed)...
>
> >-----Original Message-----
> >I have installed last night service pack 1 of WINXP and

> since then the
> >recently bought USB2 card by Adaptec does not work any

> longer. I contacted
> >Adaptec and was told to download the new driver. The gave

> me the name and I
> >downloaded it and installed it.
> >
> >All seemed to go fine, yet I can still not see the

> Cardreader, the External
> >Drive, or the MS Wireless Mouse on the USB diagram.
> >
> >It shows 4 USB ports available, but not the connected

> hardware.
> >
> >The card is fine. I took it even out and re-inserted it.

> The light on the
> >cardreader is on, so USB supplies the power.
> >
> >The Device Manger shows the new driver as:
> >
> >Adaptec AUA-4000 PCI to USB Enhanced Host Controller and

> it says that it is
> >working properly.
> >
> >Why can I not see and use the above peripherals? They

> worked all fine before
> >the WINXP download.
> >
> >Adaptec Tech. support said the downloaded new driver was

> needed. But it does
> >not solve the problem.
> >
> >I waited now 15 minutes to get Tech. Support back on

> hold, but gave up and
> >post this note instead.
> >
> >Hopefully someone here sees the problem and has an answer.
> >
> >
> >.Did the device drivers for the peripherals get wiped out

> when you installed SP1? Look into device manager for these
> drivers.
> >



 
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