In recent days, Norton WinDoctor reports over a hundred 'Invalid
ActiveX/COM Entries'. It says "The ActiveX/COM sections of your
Windows Registry contain one or more invalid entries. This can cause
documents to open improperly, applications not to run, or your
computer to crash." They mostly look like this:

Missing or Invalid Key: "DisplayServer.AppSettingsBasic"
Problem ProgID, "DisplayServer.AppSettingsBasic," refers to an
invalid ActiveX/COM entry,
"{9B5EC720-9A44-4811-8B9F-24BD53F2050D}."

Missing or Invalid Key: "DisplayServer.AppSettingsBasic.1"
Problem ProgID, "DisplayServer.AppSettingsBasic.1," refers to an
invalid ActiveX/COM entry,

Missing or Invalid Key: "Video_TVServer.VideoZoom"
Problem ProgID, "Video_TVServer.VideoZoom," refers to an invalid
ActiveX/COM entry,
"{D385E909-3F89-4ECD-B38F-AC11F9FE6F1C}."
etc

But if I select the option to Delete any of theseentries, Norton
reports 'Repair Failed'.

FWIW, I don't seem to be having particularly unstable performance on
this XP Home (SP1) PC, although over the past couple of weeks I have
had a couple of crashes in which my monitor just went suddenly blank.

Can anyone help me identify/fix this issue please? Or even guess what
these entries are supposed to do, as I'm technically out of my depth
here.

--
Terry, West Sussex, UK

You should update to SP2 before you try to fix the out-of-date SP1 (unless
that is not the same in the UK).

Frank
"Terry Pinnell" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> In recent days, Norton WinDoctor reports over a hundred 'Invalid
> ActiveX/COM Entries'. It says "The ActiveX/COM sections of your
> Windows Registry contain one or more invalid entries. This can cause
> documents to open improperly, applications not to run, or your
> computer to crash." They mostly look like this:
>
> Missing or Invalid Key: "DisplayServer.AppSettingsBasic"
> Problem ProgID, "DisplayServer.AppSettingsBasic," refers to an
> invalid ActiveX/COM entry,
> "{9B5EC720-9A44-4811-8B9F-24BD53F2050D}."
>
> Missing or Invalid Key: "DisplayServer.AppSettingsBasic.1"
> Problem ProgID, "DisplayServer.AppSettingsBasic.1," refers to an
> invalid ActiveX/COM entry,
>
> Missing or Invalid Key: "Video_TVServer.VideoZoom"
> Problem ProgID, "Video_TVServer.VideoZoom," refers to an invalid
> ActiveX/COM entry,
> "{D385E909-3F89-4ECD-B38F-AC11F9FE6F1C}."
> etc
>
> But if I select the option to Delete any of theseentries, Norton
> reports 'Repair Failed'.
>
> FWIW, I don't seem to be having particularly unstable performance on
> this XP Home (SP1) PC, although over the past couple of weeks I have
> had a couple of crashes in which my monitor just went suddenly blank.
>
> Can anyone help me identify/fix this issue please? Or even guess what
> these entries are supposed to do, as I'm technically out of my depth
> here.
>
> --
> Terry, West Sussex, UK

"Terry Pinnell" <(E-Mail Removed)> wrote
> In recent days, Norton WinDoctor reports over a hundred 'Invalid
> ActiveX/COM Entries'. It says "The ActiveX/COM sections of your
> Windows Registry contain one or more invalid entries. This can cause
> documents to open improperly, applications not to run, or your
> computer to crash." They mostly look like this:
>
> Missing or Invalid Key: "DisplayServer.AppSettingsBasic"
> Problem ProgID, "DisplayServer.AppSettingsBasic," refers to an
> invalid ActiveX/COM entry,
> "{9B5EC720-9A44-4811-8B9F-24BD53F2050D}."
>
> Missing or Invalid Key: "DisplayServer.AppSettingsBasic.1"
> Problem ProgID, "DisplayServer.AppSettingsBasic.1," refers to an
> invalid ActiveX/COM entry,
>
> Missing or Invalid Key: "Video_TVServer.VideoZoom"
> Problem ProgID, "Video_TVServer.VideoZoom," refers to an invalid
> ActiveX/COM entry,
> "{D385E909-3F89-4ECD-B38F-AC11F9FE6F1C}."
> etc
>
> But if I select the option to Delete any of theseentries, Norton
> reports 'Repair Failed'.
>
> FWIW, I don't seem to be having particularly unstable performance on
> this XP Home (SP1) PC, although over the past couple of weeks I have
> had a couple of crashes in which my monitor just went suddenly blank.
>
> Can anyone help me identify/fix this issue please? Or even guess what
> these entries are supposed to do, as I'm technically out of my depth
> here.


You are better off without Norton WinDoctor or any of the Norton home
security products such as NAV or NIS.

--
Rock [MS-MVP User/Shell]

Terry Pinnell <(E-Mail Removed)> wrote:

>In recent days, Norton WinDoctor reports over a hundred 'Invalid
>ActiveX/COM Entries'. It says "The ActiveX/COM sections of your
>Windows Registry contain one or more invalid entries. This can cause
>documents to open improperly, applications not to run, or your
>computer to crash." They mostly look like this:
>
>Missing or Invalid Key: "DisplayServer.AppSettingsBasic"
>Problem ProgID, "DisplayServer.AppSettingsBasic," refers to an
>invalid ActiveX/COM entry,
>"{9B5EC720-9A44-4811-8B9F-24BD53F2050D}."
>
>Missing or Invalid Key: "DisplayServer.AppSettingsBasic.1"
>Problem ProgID, "DisplayServer.AppSettingsBasic.1," refers to an
>invalid ActiveX/COM entry,
>
>Missing or Invalid Key: "Video_TVServer.VideoZoom"
>Problem ProgID, "Video_TVServer.VideoZoom," refers to an invalid
>ActiveX/COM entry,
>"{D385E909-3F89-4ECD-B38F-AC11F9FE6F1C}."
>etc
>
>But if I select the option to Delete any of theseentries, Norton
>reports 'Repair Failed'.
>
>FWIW, I don't seem to be having particularly unstable performance on
>this XP Home (SP1) PC, although over the past couple of weeks I have
>had a couple of crashes in which my monitor just went suddenly blank.
>
>Can anyone help me identify/fix this issue please? Or even guess what
>these entries are supposed to do, as I'm technically out of my depth
>here.

No one with any ideas about the cause of these entries please?

--
Terry, West Sussex, UK