Hello all,

I am using a custom application that was built using Visual Basic 6 that
generates Mail-Merge documents using Microsoft Word. The application is
being tested over Windows 2003 Terminal Server (the application resides on a
Windows NT 4.0 Server currently) The application is very simple overall and
consists of a form that is filled in by users and then when ready, it dumps
the data to a CSV file and opens Microsoft Word, running a Macro to merge the
information in the CSV into the document using 'Mail Merge' fields.

The application also uses an active X control file called 'tabctl32.ocx'. I
suspect that this file may be the issue. I have tested the application
using administrative rights to the local machine and Full Control rights to
the network share where the application is run from. I have enabled Active X
controls and set my IE security to Low for 'Local Intranet' - thinking that
the enhanced security features may be causing the application to fail. The
only error message I receive is:

'Run-time error 5852:
Requested object is not available'

Nothing security related seems to make the application work. The
application runs normally on Windows NT 4 Server and Windows 2000
Server/Professional and running over the network on Windows XP. We use
Office 2000 currently with the application because it is not compatible with
Office 2003 - we're working on porting it to .NET.

I'm hoping that someone has a few suggestions or things for me to try.

--
Thanks, Jeff

I should have put in there that the application works normally over the LAN
and even using it over Remote Desktop Client to an Windows XP Machine (Remote
Desktop Connection) works normally.

Jeff

"Jeff" wrote:

> Hello all,
>
> I am using a custom application that was built using Visual Basic 6 that
> generates Mail-Merge documents using Microsoft Word. The application is
> being tested over Windows 2003 Terminal Server (the application resides on a
> Windows NT 4.0 Server currently) The application is very simple overall and
> consists of a form that is filled in by users and then when ready, it dumps
> the data to a CSV file and opens Microsoft Word, running a Macro to merge the
> information in the CSV into the document using 'Mail Merge' fields.
>
> The application also uses an active X control file called 'tabctl32.ocx'. I
> suspect that this file may be the issue. I have tested the application
> using administrative rights to the local machine and Full Control rights to
> the network share where the application is run from. I have enabled Active X
> controls and set my IE security to Low for 'Local Intranet' - thinking that
> the enhanced security features may be causing the application to fail. The
> only error message I receive is:
>
> 'Run-time error 5852:
> Requested object is not available'
>
> Nothing security related seems to make the application work. The
> application runs normally on Windows NT 4 Server and Windows 2000
> Server/Professional and running over the network on Windows XP. We use
> Office 2000 currently with the application because it is not compatible with
> Office 2003 - we're working on porting it to .NET.
>
> I'm hoping that someone has a few suggestions or things for me to try.
>
> --
> Thanks, Jeff

Use Regmon & Filemon from Sysinternals.com to determine whil file or registry
keys are being accessed when the error occurs.

http://www.workthin.com/tsdown.htm
--
Patrick Rouse
Microsoft MVP - Terminal Server
http://www.workthin.com


"Jeff" wrote:

> I should have put in there that the application works normally over the LAN
> and even using it over Remote Desktop Client to an Windows XP Machine (Remote
> Desktop Connection) works normally.
>
> Jeff
>
> "Jeff" wrote:
>
> > Hello all,
> >
> > I am using a custom application that was built using Visual Basic 6 that
> > generates Mail-Merge documents using Microsoft Word. The application is
> > being tested over Windows 2003 Terminal Server (the application resides on a
> > Windows NT 4.0 Server currently) The application is very simple overall and
> > consists of a form that is filled in by users and then when ready, it dumps
> > the data to a CSV file and opens Microsoft Word, running a Macro to merge the
> > information in the CSV into the document using 'Mail Merge' fields.
> >
> > The application also uses an active X control file called 'tabctl32.ocx'. I
> > suspect that this file may be the issue. I have tested the application
> > using administrative rights to the local machine and Full Control rights to
> > the network share where the application is run from. I have enabled Active X
> > controls and set my IE security to Low for 'Local Intranet' - thinking that
> > the enhanced security features may be causing the application to fail. The
> > only error message I receive is:
> >
> > 'Run-time error 5852:
> > Requested object is not available'
> >
> > Nothing security related seems to make the application work. The
> > application runs normally on Windows NT 4 Server and Windows 2000
> > Server/Professional and running over the network on Windows XP. We use
> > Office 2000 currently with the application because it is not compatible with
> > Office 2003 - we're working on porting it to .NET.
> >
> > I'm hoping that someone has a few suggestions or things for me to try.
> >
> > --
> > Thanks, Jeff