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active desktop recovery

 
 
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Join Date: Dec 2011
Posts: 3
 
      6th Dec 2011
i recently scanned my entire systm using avast anitivirus , i was very satisfied with the efficiency, but when i restarted my system the c documents were automatically sent to the quarantine and my desktop froze. all the icons are displayed along with an " active desktop recovery " message. though i tried all means it did not wrork. can somebody guide me about my systems recovery...thanks in advance...
 
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Ian Ian is offline
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Join Date: Feb 2002
Location: Manchester, UK
Posts: 16,071
 
      6th Dec 2011
Welcome to the forums . Which version of IE and Windows XP do you have (IE8/SP3?)

It seems strange that all your documents were sent to the quarantine - is there any more information about how the type of infection?

You may have luck by running the "fix it" tool on this page (http://support.microsoft.com/kb/929200) - although the title says it's specific to installing IE7 on SP2, it has worked for others experiencing the same problem.
 
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      7th Dec 2011
the system was affected by malware. i have windows xp version sp3
 
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