Hello,

I bought a brand new computer with vista pre installed on it, great memory
capabilities etc love it especially the entertainment factors, I am not an
expert at computers so when I accidently zipped all my files together and
then tried to unzip them back to their original places it didnt happen....
decided to get my code as I received no cd with new pc... rang Microsoft to
be informed that my code is invalid ! .. How can this be, its a new
computer?.. Went on site but not able to sort it out. Surely the microsoft
site should be able to read my computer like when I used xp and it validated
my genuine software... What is going on. I am frustrated because I keep
reading all this expert gobbledegook on what I should do. I work in Admin
typing letters I know nothing about programming and fixes. On a positive note
I am geting a real education on other peoples perspectives on Vista.. Shame I
did not read all the raving reviews before I went and bought my state of the
Art PC.

----------------
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http://windowshelp.microsoft.com/com...unts_passwords

It is under warranty by the Manufacturer; contact them as they, NOT
Microsoft, have sole responsibility for supporting ALL Hardware and Software
for pre-installed OEMs.
--
Mick Murphy - Qld - Australia


"Jacqui" wrote:

> Hello,
>
> I bought a brand new computer with vista pre installed on it, great memory
> capabilities etc love it especially the entertainment factors, I am not an
> expert at computers so when I accidently zipped all my files together and
> then tried to unzip them back to their original places it didnt happen....
> decided to get my code as I received no cd with new pc... rang Microsoft to
> be informed that my code is invalid ! .. How can this be, its a new
> computer?.. Went on site but not able to sort it out. Surely the microsoft
> site should be able to read my computer like when I used xp and it validated
> my genuine software... What is going on. I am frustrated because I keep
> reading all this expert gobbledegook on what I should do. I work in Admin
> typing letters I know nothing about programming and fixes. On a positive note
> I am geting a real education on other peoples perspectives on Vista.. Shame I
> did not read all the raving reviews before I went and bought my state of the
> Art PC.
>
> ----------------
> This post is a suggestion for Microsoft, and Microsoft responds to the
> suggestions with the most votes. To vote for this suggestion, click the "I
> Agree" button in the message pane. If you do not see the button, follow this
> link to open the suggestion in the Microsoft Web-based Newsreader and then
> click "I Agree" in the message pane.
>
> http://windowshelp.microsoft.com/com...unts_passwords