You won't be able to use that template with Access 2003, because it uses
multi-value fields, which are a new feature of Access 2007 and won't work in
any earlier version.
I'm not very familiar with most of Microsoft's templates, so I can't really
say whether any of these will fit your needs or not, but you can find a
complete list of the Access 2003 and earlier templates at the following URL
....
http://office.microsoft.com/en-us/te...426031033.aspx
--
Brendan Reynolds
Access MVP
"Wtigermac" <(E-Mail Removed)> wrote in message
news:695B87D7-8E18-4CD2-B38C-(E-Mail Removed)...
> Is there anyway that I can use the ms provided customer service db with
> office 2003. If not are there other customer service templates I can use.